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Google+ for Business
An introduction to the platform
What are Google+ Pages
    • Google+ Pages are social
      profiles that empower
      businesses to connect directly
      with consumers in a new way.
    • Through Circles, +1 buttons
      and Page Badges, Google+
      helps brands build better
      relationships with their
      consumers.




2
Google + Pages allow brands to build relationships in ways
    that are more similar to how they would interact in Real Life
                                         http://www.slideshare.net/padday/the-real-life-social-network-v2

3
Businesses have a variety of
    audiences to communicate with:
        Customers, employees, VIP’s, etc.




4
Google+ allows brands to consider these
    different audiences and address each with
    targeted communications which take into
    consideration:
      •The   other person and their relationship to the business
      •The   content being communicated
      •The   urgency of reply required
      •The   level of privacy required




5
Google+ Features
          Circles
              Circles are at the heart of Google+. Similar to follower lists, or
              groups of friends. Brands can tailor and broadcast posts to specific
              user types (i.e. customers, VIPs, employees, etc.)– provided that
              you have put those in a Circle. It is important to understand,
              however, that a user must add a business before that
              business can add them back.
          Hangouts
             Allow brands to chat live with users, using webcams. You can chat
             simultaneously with up to nine users and also collaborate on
             Google Docs in real-time, share videos and pictures, and use a
             virtual whiteboard.
          Huddle/ Google + Messenger
             Functions like a group messaging app that works across Android,
             iPhone, and SMS to allow you to communicate with the people in
             certain Circles.
          Page Badge
             Helps grow your audience on Google+ and show more
             recommendations in Google search by letting people add you to
             their circles and +1 your page, all without leaving your site.
6
Google+ Features
    Nearby
       Mobile feature that displays a stream
       of public posts on Google+ from
       people relatively nearby (within 20
       miles or so from the looks of it).


    Direct Connect
        Provides users with a simple way to
        find the Google+ Pages of the
        businesses or organizations they want
        to reach. Users can reach any
        Google+ Page by simply adding a ‘+’
        symbol to the front of a search term in
        Google. + Pages, but it is thought that
        it will be gradually rolled out.

                                        http://techably.com/2011/11/google-direct-connect-to-associate-website-google-pages/
                                        http://www.groovypost.com/howto/review/google-plus-for-android-screenshot-tour/

7
Google+ Features
    • Sparks
        – Allows users to search for an
          interest. These can be links to
          blog posts, videos, books —
          anything that Google searches for.
          If you find something you like, you
          can click on an item to add it to
          your interest list. Features/
          sponsored sparks are where the
          opportunity is for a brand to
          connect with users.

                                                http://techcrunch.com/2011/06/28/google-plus/




8
The Value of Google+

     The+1 button: This widget is Google’s answer to
     the Facebook Like button and an
     acknowledgment that links are no longer the only
     way to rank websites.

     Recognizes that more and more, people are
     discovering content through other people




9
The Value of Google+
     • Improving relevance through targeting (circles)
     • Improving the effectiveness of paid media through personal
       recommendations
        – The larger vision for Google+ is to integrate a brand’s presence and activities
          across the Google network as a whole (extending into SEM, SEO & display
          ads). The Google +1 button is a way for people to recommend a brand or
          business across the web, integrating Google+ Pages, corporate websites, and
          the Google Display Network
     • Wholistic analytics inclusive of traffic, OLA and social
       measurements (this is rumored to be in the works)




10
The Value of Google+




http://marshallk.com/google-pluss-real-goal-is-not-to-kill-facebook-but-to-force-it-to-open


11
Google+ has the opportunity to help break down the
       barriers between social technologies (Facebook,
      YouTube, Twitter, etc.) which would allow users to
      communicate with users on other social networks
          regardless of the platform they are using–
        Platform agnostic social communications




12
Coming to Google+ in 2012
     • Multiple administrators for brand pages coming in Q1 2012
     • AdWords is coming to Google+
     • Full integration across all Google apps and plug-ins




     https://plus.google.com/u/0/107022061436866576067/posts/8Nngcq2LowR



13

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Google+ for business

  • 1. Google+ for Business An introduction to the platform
  • 2. What are Google+ Pages • Google+ Pages are social profiles that empower businesses to connect directly with consumers in a new way. • Through Circles, +1 buttons and Page Badges, Google+ helps brands build better relationships with their consumers. 2
  • 3. Google + Pages allow brands to build relationships in ways that are more similar to how they would interact in Real Life http://www.slideshare.net/padday/the-real-life-social-network-v2 3
  • 4. Businesses have a variety of audiences to communicate with: Customers, employees, VIP’s, etc. 4
  • 5. Google+ allows brands to consider these different audiences and address each with targeted communications which take into consideration: •The other person and their relationship to the business •The content being communicated •The urgency of reply required •The level of privacy required 5
  • 6. Google+ Features Circles Circles are at the heart of Google+. Similar to follower lists, or groups of friends. Brands can tailor and broadcast posts to specific user types (i.e. customers, VIPs, employees, etc.)– provided that you have put those in a Circle. It is important to understand, however, that a user must add a business before that business can add them back. Hangouts Allow brands to chat live with users, using webcams. You can chat simultaneously with up to nine users and also collaborate on Google Docs in real-time, share videos and pictures, and use a virtual whiteboard. Huddle/ Google + Messenger Functions like a group messaging app that works across Android, iPhone, and SMS to allow you to communicate with the people in certain Circles. Page Badge Helps grow your audience on Google+ and show more recommendations in Google search by letting people add you to their circles and +1 your page, all without leaving your site. 6
  • 7. Google+ Features Nearby Mobile feature that displays a stream of public posts on Google+ from people relatively nearby (within 20 miles or so from the looks of it). Direct Connect Provides users with a simple way to find the Google+ Pages of the businesses or organizations they want to reach. Users can reach any Google+ Page by simply adding a ‘+’ symbol to the front of a search term in Google. + Pages, but it is thought that it will be gradually rolled out. http://techably.com/2011/11/google-direct-connect-to-associate-website-google-pages/ http://www.groovypost.com/howto/review/google-plus-for-android-screenshot-tour/ 7
  • 8. Google+ Features • Sparks – Allows users to search for an interest. These can be links to blog posts, videos, books — anything that Google searches for. If you find something you like, you can click on an item to add it to your interest list. Features/ sponsored sparks are where the opportunity is for a brand to connect with users. http://techcrunch.com/2011/06/28/google-plus/ 8
  • 9. The Value of Google+ The+1 button: This widget is Google’s answer to the Facebook Like button and an acknowledgment that links are no longer the only way to rank websites. Recognizes that more and more, people are discovering content through other people 9
  • 10. The Value of Google+ • Improving relevance through targeting (circles) • Improving the effectiveness of paid media through personal recommendations – The larger vision for Google+ is to integrate a brand’s presence and activities across the Google network as a whole (extending into SEM, SEO & display ads). The Google +1 button is a way for people to recommend a brand or business across the web, integrating Google+ Pages, corporate websites, and the Google Display Network • Wholistic analytics inclusive of traffic, OLA and social measurements (this is rumored to be in the works) 10
  • 11. The Value of Google+ http://marshallk.com/google-pluss-real-goal-is-not-to-kill-facebook-but-to-force-it-to-open 11
  • 12. Google+ has the opportunity to help break down the barriers between social technologies (Facebook, YouTube, Twitter, etc.) which would allow users to communicate with users on other social networks regardless of the platform they are using– Platform agnostic social communications 12
  • 13. Coming to Google+ in 2012 • Multiple administrators for brand pages coming in Q1 2012 • AdWords is coming to Google+ • Full integration across all Google apps and plug-ins https://plus.google.com/u/0/107022061436866576067/posts/8Nngcq2LowR 13