This document provides information about the 2016 Public Sector Women in Leadership Summit in Victoria, including: - Dates for pre-summit workshops on April 19th, the summit on April 20-21st, and a post-summit workshop on April 22nd. - Details of keynote speakers and panel discussions focused on providing advice and strategies for women's leadership in the public sector. - Information on booking and discounts for registering to attend the summit and workshops.

1. 2016 Focus Theme
“Advice to my younger self”
Pre-Summit Workshop
19 April 2016
Summit
20 & 21 April 2016
Post-Summit Workshop
22 April 2016
RACV City Club
EXPLORE
Practical Advice and Proven Techniques for Developing
Women’s Leadership Excellence Within the Public Sector
Proactive approaches for success
and influential leadership in the
Public Sector
Exploring your authentic leadership
style
Key strategies for thriving in a
complex and constantly evolving
environment
Harnessing key leadership skills for
personal and professional growth
EARLY BIRD DISCOUNTS
Book & Pay by 15 January 2016 to
receive an additional Value Plus Discount!
Phone: +61 2 8239 9700
Fax: +61 2 8239 9777
www.liquidlearninggroup.com
Booking Code - P
The 5th Public Sector
Women in Leadership
Victoria Summit 2016
Amanda Caples Deputy Secretary, Sector Development and Programs
Department of Economic Development, Jobs, Transport and
Resources
Corinne Cadilhac Executive Director, Infrastructure, Planning and Major
Projects
Department of Premier and Cabinet
Carolyn Jackson Executive Director, Finance and Planning, Chief
Finance Officer
Department of Environment, Land, Water and Planning
Jodi Henderson Executive Director, North Area and Loddon Mallee
Region
Department of Justice and Regulation
Melissa Dwyer Acting Executive Director, Integrity and Assurance
Division
Department of Education and Training
Tracy Beaton Chief Practitioner, Director, Office of Professional Practice
Department of Health and Human Services
Michelle Crosby Deputy Commissioner, Customer Service and Solutions
Australian Taxation Office
Bernadette O’Neill Executive General Manager
Fair Work Commission
Debra Abbott Assistant Commissioner
Victoria Police
Sarah Myers Program Director, Medium Heavy Capability
Department of Defence, Capability Acquisition and Sustainment
Group
Paula Thorne Executive Director, Policy, Advisory and Legal Services
State Revenue Office Victoria
Jessica Lambous Chief Financial Officer, Company Secretary
Agriculture Victoria Services
Claire Spencer Chief Executive Officer
Arts Centre Melbourne
Deborah Weiss Chief Operations Officer
Emergency Services Telecommunications Authority
Belinda McLennan Chief Operating Officer
AMES Australia
Rebecca Hodges General Manager, People and Community
Ambulance Victoria
Natalie Reiter General Manager, City Strategy
Ballarat City Council
FEATURED SPEAKERS

2. SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as
a market leader, please call: +61 2 8239 9700 or
email: partnership@liquidlearning.com.au
TEAM BOOKINGS
Receive a 20% discount when
booking a team of 8 to attend,
please call: +61 2 8239 9700 or
email: registration@liquidlearning.com.au
9.00 - 4.30
Enhancing Communication Skills to Foster Strong Relationships and Become an Empowering Leader
Communication is without a doubt, one of the most powerful tools needed to thrive in the Public Sector. Words can easily get lost in translation, which
can lead to misunderstandings, frustrations, and ultimately high employee turnover.
Adequate communication in a workplace determines whether a business or individual is successful or not. With the proper training, women in the Public
Sector can learn the appropriate techniques for communicating clearly and building strong relationships through words and actions. Communicating
with credibility and confidence can help harnesses women’s strengths.
In this hands-on workshop, Jenny will explore proven approaches for fostering positive relationships and will explain why communication is the key
to creating solid relationships. Participants will work on improving their communications skills, by learning from one of the best Executive Coaches in
Victoria.
Powerful communication skills for the workplace
• Actively taking a step back and listening to the needs of others
• Practicing patience with yourself and others
• Maintaining a positive and cheerful attitude
Tools for building a credible rapport
• The role of confidence when forming relationships
• Preparing what will be said beforehand
• Establishing trust in others and then they will trust you back
Improving communication in the workplace
• The fundamentals for exceptional communication
• Team-building exercises for creating enriched conversations
• Manifesting positive attitudes and beliefs
How to build solid relationships
• Developing your interpersonal skills
• Creating the time to build relationships
• Appreciating the unique values of others
Expert Facilitator: Jenny Hoysted Executive Coach and Strategist
Workforce Planning Coaching
Jenny is an experienced workforce planner and executive coach who understands much about the changing workforce. Her professional background
spans from start-up projects to working in established workplaces in education, the environment, law enforcement and government. It has given her
practical knowledge and experience.
Pre-Summit Workshop
19 April 2016
• 8.30 - 9.00 Registration
• 9.00 - 10.40 Session One
• 10.40 - 11.00 Morning Tea
WORKSHOP SCHEDULE
• 11.00 - 12.30 Session Two
• 12.30 - 1.30 Lunch
• 1.30 - 3.00 Session Three
• 3.00 - 3.20 Afternoon Tea
• 3.20 - 4.30 Session Four
• 4.30 Close of Workshop
Women in Leadership and Management Australasia is an online
community developed to network, discuss and share ideas with other
Women in Australasian Business Leadership and men who are wanting
to help improve the current leadership imbalance. The WILMA network
has been created as an initiative to help improve the conversation
surrounding gender equality in leadership positions across Australasia.
WILMA aims to bring you informative and insightful blog posts and the
opportunity to connect with others through the online forum.
All WILMA Members receive 10% off the Standard Rate
Sign up today at www.wilma.net.au

3. Day One 20 April 2016
Applicable Leadership Advice from Successful P
PLUS WORKSHOP!
Plus Separately Bookable Full-Day
Workshops on 19 & 22 April 2016
8.30 - 8.55 Registration and Morning Coffee
8.55 - 9.00 Official Welcome and Opening Remarks from
the Chair
9.00 - 9.45 OPENING KEYNOTE CASE STUDY
“Shattering the glass ceiling in the Public Sector”
There is considerable evidence that women currently
tend to face a glass ceiling when trying to reach senior
management levels. Breaking that armoured barrier takes
focus, drive, and ambition. As Deputy Secretary, Amanda
has gone above and beyond and shattered the glass
ceiling. In this enthralling keynote session, Amanda will
share her journey towards leadership and the barriers she
faced when breaking the glass ceiling. She will draw on her
background to discuss:
• Overcoming barriers as a woman in a male-dominated
society
• Identifying opportunities and developing leadership
pathways
• Strategically seizing the right opportunities
Amanda Caples Deputy Secretary, Sector
Development and Programs
Department of Economic Development, Jobs,
Transport and Resources
9.45 - 10.00 Questions and Discussion
10.00 - 10.30 CASE STUDY
“Driving organisational change from the front seat”
Any one in an organisation, no matter where they fall in
the organisational chart, can drive change if equipped
with the right tools and techniques to create effective
transformations within their teams. It can be extremely
difficult for individuals to change habits, so altering
organisational habits involving many individuals can be
much tougher. It takes a significant commitment and time
to achieve results, but the rewards can be much greater. As
Assistant Commissioner for Victorian Police, Debra realises
the effort it takes to buckle the seatbelt and drive change
from the front seat. She will discuss:
• Unlocking the resistance and obstacles that prevents
change
• Enabling improvement and innovation
• Tools for creating a functional and useful change in the
organisation
Debra Abbott Assistant Commissioner
Victoria Police
10.30 - 10.40 Questions and Discussion
10.40 - 10.55 Morning Tea
10.55 - 11.35 CASE STUDY
“Building a positive and thriving workplace
culture”
Negativity in the workplace not only demoralises
employees, but it also affects the bottom line. Even a subtle
hint of negativity can spoil an effective workplace. Leaders
should strive for the power to keep a positive mindset,
enhancing not only their own success, but the achievement
of others around them. Natalie will share vital tips for
remaining positive in the workplace. She will dive into:
• Focusing on successes when feeling disappointment or stress
• The benefits attached to creating a positive culture
• Times in her career where her positivity led to personal and
professional growth
Natalie Reiter General Manager, City Strategy
Ballarat City Council
11.35 - 11.45 Questions and Discussion
11.45 - 12.25 EXPERT COMMENTARY
“Taking advantage of the changing workforce and
creating your place in the organisation”
The demographic of the Australian workforce is rapidly
changing due to a change of attitudes, technologies, and
an ageing population. By 2020, we’ll have five generations
working together, each wanting something different from
work. By 2025, Gen Y is expected to compose 70% of the
workforce. Social media is driving new behaviours, resulting
in stakeholders becoming more comfortable with living life in
a public way. Jenny will discuss how to take advantage of this
change and explore various strategies to create your place in
the workforce:
• Insights on how to back yourself and step up to tell your
stories
• Focusing on strengths to build your profile
• Implementing methods for reaching out and expanding your
network
Jenny Hoysted Executive Coach and Strategist
Workforce Planning Coaching
12.25 - 12.35 Questions and Discussion
12.35 - 1.35 Networking Lunch
1.35 - 2.35 INTERACTIVE PANEL DISCUSSION
“The road to resilience in the Public Sector”
Becoming a resilient leader is an important part of creating an
exceptional workplace. In the constantly evolving landscape
of the Public Sector, current and aspiring leaders alike
must learn to easily adapt to changing circumstances at
work and to recover from challenges and stress proactively.
Consciously developing reserves of resilience will ready
an emerging leader to better manage stress, change, and
pressure effectively. In this interactive session, panellists
will reflect on personal obstacles and stressors, how they
bounced back from adversity, focusing on:
• Effectively bouncing back from adversity by driving change
• The role of resilience for a compelling and engaging leader
• Practical advice and strategies for becoming an adaptable
leader
Jessica Lambous Chief Financial Officer, Company
Secretary
Agriculture Victoria Services
Bernadette O’Neill Executive General Manager
Fair Work Commission
Sarah Myers Program Director, Medium Heavy
Capability
Department of Defence, Capability Acquisition and
Sustainment Group
Melissa Dwyer Acting Executive Director, Integrity and
Assurance Division
Department of Education and Training
VALUE PLUS DISCOUNT
Receive $400 off registration if you
register and pay by 15 January 2016
2016 Theme: ‘Advice to my younger self’
What do you know now that you wish you had known then? This is the
question we have posed to some of the most senior women in the Public
Sector in Australia. These inspirational senior executives will reflect on
their career journeys - they challenges they have faced, the opportunities
they have seized and the lessons they have learnt, to impart advice
to women aspiring to achieve professional and personal success and
satisfaction.

4. Discovering anPublic Sector Leaders
EARLY BIRD DISCOUNT
Receive $150 off registration if you
register and pay by 23 March 2016
SUPER SAVER DISCOUNT
Receive $300 off registration if you
register and pay by 16 February 2016
Tracy Beaton Chief Practitioner, Director, Office of
Professional Practice
Department of Health and Human Services VIC
Michelle Crosby Deputy Commissioner, Customer
Service and Solutions
Australian Taxation Office
2.35 - 3.15 CASE STUDY
“Discovering your authentic leadership style”
Authentic leaders are aware of their strengths, weaknesses,
opportunities, and limitations. They are not afraid to connect
with their employees and show their emotions, whether
these emotions are positive or negative. Some leaders may
struggle with creating an authentic leadership style because
of the constantly evolving environment. Deborah realises
the value of staying true to your values and maintaining your
authentic leadership style. She will explore:
• Finding your niche and using it to your advantage
• Understanding how your personal brand can help further
your career
• Identifying strengths and weaknesses
Deborah Weiss Chief Operations Officer
Emergency Services Telecommunications
Authority
3.15 - 3.25 Questions and Discussion
3.25 - 3.40 Afternoon Tea
3.40 - 4.20 EXPERT COMMENTARY
“Managing role transitions”
Taking that next step in your career and moving into a new
role can be both exhilarating and terrifying. The transition
is likely to come with hurdles that we must conquer before
finding the right balance. There may not be much guidance
during this transition as there is not often much support from
organisations to help you decide on the next best role for
you. Ann knows how difficult the transition can be and in
this session she will lay out her roadmap for identifying the
right next role for you and making the transition as fluid as
possible. She will elaborate on:
• When and how to work out ‘what next’
• Gathering clarity about what you offer and what you want
• Establishing yourself in a new role
Ann Wright Executive Coach ACC, Career Design
Coach, Change Consultant, Facilitator
Ann Wright Consulting
4.20 - 4.30 Questions and Discussion
4.30 Concluding Remarks from the Chair
Day Two 21 April 2016
8.30 - 8.55 Morning Coffee
8.55 - 9.00 Opening Remarks from the Chair
9.00 - 9.35 OPENING CASE STUDY
“Pushing your boundaries - Taking that leap
outside of your comfort zone”
Every senior level leader got to where they are today by
taking risks and stepping outside of their comfort zone.
Finding the confidence to test your boundaries and break
out of your shell can reap astounding benefits for your
personal and professional growth. It can be scary and
challenging to take those first leaps towards change, but
seizing upon those risks and opportunities is the pathway
towards career progression. Belinda will explore:
• Her personal journey and the risks she took on her path
towards leadership
• The lifelong rewards associated with risk-taking
• Conquering the fear that holds you back
Belinda McLennan Chief Operating Officer
AMES Australia
9.35 - 9.45 Questions and Discussion
9.45 - 10.25 CASE STUDY
“Cultural change in the Public Sector”
How do cultural agencies, and the Public Sector more
broadly, bring to life their purpose, values and strategy so
employee engagement becomes an organisation-wide
people practice? Leaders have the power to change
policies, processes and procedures at the stroke of pen,
but successfully shifting a deeply entrenched workplace
culture is a whole different ball game. How critical is
successful culture change in enabling an organisation
to remain agile, responsive and deeply relevant to its
audiences and communities of interest in a rapidly
changing external environment? Claire will examine:
• Enabling structures and behaviours that allow a large
bureaucracy to work (and think) differently
• Embracing the strengths of the current culture instead
of focusing on the need for change
• Learning from mistakes to inform the wins of the future
Claire Spencer Chief Executive Officer
Arts Centre Melbourne
10.25 - 10.35 Questions and Discussion
10.35 - 10.50 Morning Tea
10.50 - 11.20 CASE STUDY
“Discovering who you are and what you stand
for as a leader”
As a leader, it is vital to have a defined set of principles
and values that you stand for. Progressing as a leader
depends on how clear your values are and sticking to
them. People want to follow a leader when they know
where the leader stands and why actions are being taken.
Jodi will discuss how your ultimate success as a leader
depends on how well you understand yourself, your
values, and why you value it. Explore:
• Identifying what you stand for
• Creating clear and transparent values to your team
members
• Maintaining consistency in your values
Jodi Henderson Executive Director, North Area
and Loddon Mallee Region
Department of Justice and Regulation
4.30 - 5.30 NETWORKING RECEPTION
Make the most of your Liquid Learning experience, join us
to network over complimentary canapés and drinks
Follow this event on Twitter using the event hashtag
#VWL16 and @LiquidLearning for daily industry
updates!

5. nd Embracing New Opportunities to Lead in a Complex Environment
Phone: +61 2 8239 9700
Fax: +61 2 8239 9777
www.liquidlearninggroup.com
• VPS EO Banded Officers
• Chief Executives
• Director-Generals
• Commissioners / Deputy
Commissioners
• Directors / Assistant Directors
• Secretaries / Deputy
Secretaries
• Assistant Secretaries
• General Managers / Group
Managers
• Business Managers / Division /
Line Managers
• Branch / Section Managers
• Human Resources Leaders
• Leadership Development
• Learning / Organisation
Development
• Programs / Trainers / Coaches
WHO WILL ATTEND
Aspiring, Emerging and Existing female leaders in the Victorian Public
Sector, including:
• Practical tips and tricks for successfully managing stress
Gill McDonald Principal, Executive Coach
Summit Coaching
3.00 - 3.15 Questions and Discussion
3.15 - 3.30 Afternoon Tea
3.30 - 4.30 INTERACTIVE CLOSING ROUNDTABLE
“Future opportunities for women in the Public
Sector”
As Margaret brings the Summit to a close, she will summarise
the key take-aways from the conference, reflecting on
the advice that speakers might give their younger selves.
Participants will be asked to brainstorm solutions to common
challenges faced in their own situation and prioritise the
factors that they believe will have the biggest impact on their
personal performance as a leader. This discussion will explore:
• The most valuable lessons learned from the Summit
• Further insight into the challenges facing women in the
Public Sector
• Approaches to tackling these challenges
Margaret Browne Director
Lavender Strategies Proprietary Limited
4.30 Concluding Remarks from the Chair
and Summit Close
11.20 - 11.30 Questions and Discussion
11.30 - 12.05 EXPERT COMMENTARY
“Bulldozing unconscious and hidden biases to
the ground”
The mind constantly processes information based on the
environment and experiences. There may be time when
unintended ideas enter the mind, influencing ideas such as
interactions with colleagues or major business deals. The
key is to train our brains into understanding when these
biases enter and how they affect observations, choices,
and relationships. There is substantial value for business
when a more conscious approach to decision making is
taken. Margaret will show how organisational outcomes
could be enhanced by addressing biases and refining the
quality of all decisions by elaborating on:
• Proven strategies for addressing and overcoming
unconscious bias in the workplace
• The importance of inclusive leadership
• Recognising and eliminating biases
Margaret Weber Executive Coach
Thinc - The Intelligence Consultants
12.05 - 12.15 Questions and Discussion
12.15 - 1.15 Networking Lunch
1.15 - 2.15 INTERACTIVE PANEL DISCUSSION
“Achieving a healthy and sustainable work/life
balance”
Balancing professional and personal responsibilities can be
complex at a senior and executive level, with many leaders
struggling to find ways to stay on top of their work and
prevent it from interfering with other life activities. Constantly
rushing to juggle different commitments can lead to stress,
inefficiency, and an unhealthy balance. It is vital to manage
these two worlds to maximise leadership potential. This
panel will explore:
• Managing your time effectively
• Setting goals around your values
• Maintaining a healthy lifestyle
Corinne Cadilhac Executive Director, Infrastructure,
Planning and Major Projects
Department of Premier and Cabinet
Rebecca Hodges General Manager, People and
Community
Ambulance Victoria
Carolyn Jackson Executive Director, Finance and
Planning, Chief Finance Officer
Department of Environment, Land, Water and
Planning
Paula Thorne Executive Director, Policy, Advisory
and Legal Services
State Revenue Office Victoria
2.15 - 3.00 EXPERT COMMENTARY
“Managing stress under intense pressure”
It’s natural to feel stress during high-pressure situations.
Our brains are wired in a way that makes stress inevitable.
Although these emotions may be unavoidable, having
the ability to manage your emotions and stay cool during
immense pressures is vital for becoming an successful
leader. Fortunately, there are proven techniques for
managing stress effectively. Gill will explore:
• The impact stress has on you and your happiness in your
professional and personal life
• How stress and pressure can impact and influence team
members
ABOUT THE EVENT
Leadership success within the Victorian Public Sector requires unique
skills, knowledge and resilience. Leaders from these environments must
be high performing whilst often working with financial constraints, shifting
priorities, operational uncertainty and cultural stagnation.
In 2014, woman made up 37% of public service executives in Victoria, an
increase from just under 30% since 2006. Despite considerable progress,
a significant gap remains in terms of gender representation in senior
leadership roles. While organisations are working to rectify the situation,
the key to accelerating change, largely rests with aspiring female leaders
who have an opportunity to take charge of their career and seek out
development opportunities.
The 5th Public Sector Women in Leadership Victoria Summit 2016 will
offer insights and advice for female empowerment, helping aspiring women
in the Public Sector reach their full potential. Senior level leaders will share
their experiences and present practical strategies to help individuals
develop their leadership skills and how organisations can promote
women’s empowerment in senior leadership roles.

6. SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as
a market leader, please call: +61 2 8239 9700 or
email: partnership@liquidlearning.com.au
9.00 - 4.30
Mastering Leadership and Staying Cool Under Pressure by Leading with the Brain in Mind
Problem solving, working with others, and leading change are essential skills for any leader, as is staying cool under pressure. Women in the Public
Sector benefit from having a sharp mind and agile brain that thinks laterally and quickly, and understanding the internal workings of this often-
underutilised leadership resource is an essential skill. The underlying mechanisms of the brain influence both our own actions and those of others.
Insight into our reactions when exposed to stress and situations that require us to make important decisions are the key to becoming an exceptional
problem-solver. Understanding others and using emotional intelligence as a management tool allows us to lead, without tripping ourselves up in the
process.
Margaret will explore how understanding and utilising the brain can help make you a more effective leader. She will give insights on how to make a huge
difference to your career by tapping into the full power of the brain.
Problem solving and decision making
• Strategies for managing your brain’s limited resources
• Using insights to creatively solve new problems
• Techniques to improve decision-making and problem-solving skills
Staying cool under pressure
• Understanding your reactions in order to avoid feeding into negative thoughts
• Techniques for emotional regulation
• Harnessing stress to achieve positive outcomes
Collaborating with others
• Understanding the dynamics that affect our social interaction at work
• Strategies for building effective relationships using the SCARF model
Improving others’ performance
• Exploring some pitfalls of traditional performance management
• Innovative approaches to improving your team’s performance
• Methods to help others grow
Expert Facilitator: Margaret Weber Executive Coach
Thinc - The Intelligence Consultants
As a Master Coach and Organisation Development Consultant, with a background in strategic HRM, Margaret brings over 25 years experience of
successfully helping organisations to improve their leadership and organisational effectiveness. Working as a catalyst for growth, Margaret helps leaders
increase their self-awareness, enhance their leadership impact, and create growth cultures, where people are productive, engaged, collaborative, and
embrace change.
Post-Summit Workshop
22 April 2016
• 8.30 - 9.00 Registration
• 9.00 - 10.40 Session One
• 10.40 - 11.00 Morning Tea
WORKSHOP SCHEDULE
• 11.00 - 12.30 Session Two
• 12.30 - 1.30 Lunch
• 1.30 - 3.00 Session Three
• 3.00 - 3.20 Afternoon Tea
• 3.20 - 4.30 Session Four
• 4.30 Close of Workshop
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The 5th Public Sector
Women in Leadership
Victoria Summit 2016
19, 20, 21 & 22 April 2016
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