1. EXPERIENCED ADMINISTRATIVE ASSISTANT AND OFFICE MANAGEMENT
SHANTRIA WILLIAMS
(470) 514-6881 Mobile
Shantriawilliams@yahoo.com
;
Passionate, high energy professional seeking to obtain a position that will fully utilize my innovative administrative
skills to make a significant contribution to the organization, while providing the opportunity for personal and
professional growth.
Qualifications:
 Communication Skills
 DetailedOriented
 Leadership Skills
 Business Development
 StaffingSkills-screening,
interviewing, onboarding,
sourcing, payroll, finance,
counseling, auditing, and
termination.
 Full Life Cycle Recruiting
 Proficient in Microsoft products:
Word, Excel, andOutlook
 Experience with various other
software programs includingbut
not limitedto:Jdwards, Kronos,
Quick books, Taleo, Act,Atrium,
CRM, Pro
Education:
Georgia,Stone Mountain- Diploma
2002
Employment:
Translation Station
AccountingAssistant
2016 - 2016
The Woodbridge Group
Administrative Assistant
2015-2016
Lithonia Heating and Air
Office Manager
2010-2015
Customer Service Rep
2008-2010
Sales Representative
2006-2008
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Accounting Assistant
 Coordinated Bi-weekly payroll functions for 200+ employees.
 Performed accounts payable functions for translator expenses.
 Source qualified candidates by using various recruiting techniques to attract applicants. i.e
job boards job fairs, employee referrals, Taleo, and community advertisement.
 Verify all candidate information prior to hiring including reference checks, education,
salary requirement, reliable transportation,drug testing,and new hire paperwork.
 Use various MS applications, Applicant Tracking Systems, and assessment programs.
 Remain updated on all federal and state regulated hiring laws and regulations.
 Provide administrative support to the HR Manager.
 Place phone calls to translators for missing documents and time sheets.
 Ensured Compliance with accounting deadlines.
Administrative Assistant
 Reviews and recommends new methods and procedures to make daily operations in the
areas more efficient.
 Performed general office duties and administrative task.
 Manages performance for a, including Associate development, compensation, and talent
planning.
 Prepared weekly scrap,defect and missing parts reports.
 Primary contributor in a variety of projects. Leads and directs the work of others and
ensures staffing levels and capacity are appropriate to meet production requirements.
 Responsible for developing associates at all levels by use of various associate
development and organizational development tools: E4-Executing End-To-End
Excellence, Talent Planning Success Profiles, and Start/Stop Leadership Development.
 Responsible for counseling employees and providing senior leader updates to clients.
Office Manager
 Made outbound calls to resolve any customer issues.
 Ranked in the top 3% due to performance and productivity.
 Process finance papers in an effort to get customers approved for new installations or
costly repairs.
 Keep employees informed of new and upcoming requirement changes.
 Handle customer escalation.
 Order office supplies and technician equipment.
 Issue disciplinary actions to employees.
 Explain company policy and procedures to employees.
 Provide secretarial support by entering, formatting, and printing information; organizing
work; answering the telephone; relaying messages; maintaining equipment and supplies.