1. Shannon R Johnson, BS (BBK)
714 West 1st St * Webb City, MO 64870 * Phone (405) 200-2408 * Email: snewbyjohnson@gmail.com
Executive Summary
Core Competencies
Recent graduate with a Bachelors’ degree in business with a concentration in marketing. An outgoing professional
with 15 years’ experience in medical billing/medical practice operations within fast-paced environment, ability to
work with the internal and external customer. A passionate leader with excellent motivational skill.
Professional Experience
November 2012 to
Current
May 2010 to
May 2014
August 2008 to
November 2009
July 2006 to
November 2008
March 2001 to
July 2006
May 2014
Freeman Healthcare System
Joplin, MO
Account Representative
Physician Reimbursements in Accounts Receivables while cross trained in payment and charges
postings.
University of Phoenix and The City of Webb City
Oklahoma City, OK and Webb City, MO
Full Time Student / Community Volunteer
Focusing on my studies to achieve my Associates and then my Bachelor’s Degree. Coordinating
the Webb City Talent Search through the Webb City Lions Club / Urban Downtown Committee.
Assist with the community celebrations of Springtime on Broadway and Polar Bear Express.
Robert D. Schmidt, MD
Norman, OK
Office Administrator
Single Specialist Physician Office with medical staff. (Gastroenterologist)
Orthopedic Products & Services, Inc. (OPSI)
Oklahoma City, OK
Office Administrator
Orthopedic product territory sales and medical billing (DONJOY, Procare, Aircast, CPM, Abelene)
CompONE Services, Ltd
Oklahoma City, OK
Plan Enrollment
Operations Manager
Paperless Medical Practice Management Company
Education
University ofPhoenix University ofPhoenix Missouri Southern State University
Bachelor of Science in Business Associate of Arts Interdisciplinary
BS (BBK) AA (BM)
A.A. /FB Principle of ManagementProfessional References Available Upon Request
Project Management & Implementation ~Team Building ~ Employee Motivation ~ Contract Negotiation ~ Policy &
Procedures ~ Knowledge of CPT/ICD 9 & ICD 10 billing ~ DME billing with territorial sales ~ Medical Knowledge &
Terminology ~ Accounts Payable & Receivable ~ Strong Analytical Problem-Solving ~ Rapid Claims Processing ~
HIPPA Officer ~ Staffing ~ Staff Training & Development ~ Evaluation ~ Customer Service ~ Advertising ~ Marketing
~ Process Improvement ~ Diverse Market/Industry Knowledge ~ Data Compilation/Analysis ~ Public Speaking ~
Presentation Development & Delivery ~ Reporting ~ Forecasting ~ Denial Trending ~ Strategic & Action Planning