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EVP3.pdf

5. Oct 2022
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EVP3.pdf

  1. 1 Employee Value Proposition Make the Most of your HR Investment
  2. 2 Workshop Goal: What is an Employee Value Proposition?
  3. 3 BUSINESS PERFORMANCE Grow Improve Transform About Stratford Managers Expert Advise with Hands-on Implementation Support – We help organizations dramatically improve performance and work through the friction points triggered by growth and transition. Leadership Development Human Resources Brand Strategy and Development Business Operations Product Marketing & Management Finance Intellectual Property
  4. 4 Some Recent Clients
  5. 5 Your Presenter Dean Fulford, VP HR Consulting – • Stratford’s leading expert on employee value proposition, engagement and retention programs • Co-leading Stratford Leadership Development • Certified in Change Management and Lean Six Sigma methodologies • Former Board of Director for the Ottawa Region Rewards Association
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  8. 8 • Talent shortages • Multiple generations in workforce • Constrained budgets Business Issues Being Faced Today
  9. 9 Cost per Hire Poor/moderate Good/strong (very likely to join your company) Employer Brand Strength Amount of Attrition Poor/moderate Good/strong (very likely to join your company) Employer Brand Strength -50% -25% What’s the Business Case
  10. 10 • According to BNA Bloomberg, on average, how much HR program budget is allocated by small/medium organizations? • $1100 per employee • $2600 per employee • $3750 per employee Quick Quiz!
  11. 11 • Assume 200 person organization • Median HR expenditure = $2600/ee* • Assume 20% misdirection • Gives HR $104,000 to invest! Misdirected Program Spending
  12. 12 Put Your Money Where THEIR Mouths Are
  13. 13 • Informs your investment in ALL your HR programs • Identifies a winning employment strategy that can inform your leadership strategy and tactics The ROI for Conducing an EVP Review
  14. 14 Understand organizational and employee needs Define the employee value proposition Align your primary HR strategies with the EVP A B C D E “Here’s the deal…” Training and Development Wellness Strategy Leadership Strategy Recruitment Strategy EVP Assessment and Implementation
  15. 15 Compensation/status Organizational purpose and reputation Development opportunities Culture of respect Leadership and Manager quality A collegial work environment Job attributes f(x) Understand Organizational and Employee Needs
  16. 16 Compensation Mandate Development Culture Leadership Workplace Job
  17. 17 Compensation Mandate Development Culture Leadership Workplace Job
  18. 18 Compensation Mandate Development Culture Leadership Workplace Job
  19. 19 Q9. Working in a global company makes my role more interesting. Q8. To me, a diverse workforce is an important characteristic of the organization. Q7. I have a clear career roadmap at the organization. Q6. I receive constructive feedback about my performance from my manager. Q10. The communication I receive enables me to stay informed about our corporate strategy. Q12. I like that my workplace has an informal working environment. Q11. I have the opportunity to put forward ideas and know that they will be considered. Compensation Mandate Development Culture Workplace Leadership Job Q2. I'm committed to work here because of the organization’s reputation as an industry leader. Q1. The organization invests in my professional development. Q4. I have career advancement opportunities working with the organization. Q3. The training programs helped me get up to speed quickly after I started working here. The next set of questions asks about facets of the organization and how that can influence your day-to-day work life. Using a scale of 1 to 7, where 1 is strongly disagree and 7 is strongly agree, please select any number on the scale to indicate your level of agreement or disagreement with each statement. Q5. Pay is the main reason I am working here. Test your Organization’s (and Leader’s) Hypotheses
  20. 20 It’s Biology, not Opinion
  21. 21 Data Analysis – Determine the Relative Impact of Factors Driving Attraction and Retention
  22. 22 Q2. Q9. Q8. Q1. Q4. Q7. Q3. Q6. Q10. Q12. Q11. Q5. Factor 1 – 42% Factor 2 – 39% Factor 3 – 14% 20% 21% 18% 24% 4% 35% 6% 11% 18% 6% 2% 9% Factor analysis groups like behaving questions together Regression analysis determines the relative impact Data Analysis Progression
  23. 23 Organization Opportunity Workplace Leadership Communication Tangible Rewards Intangible Rewards EVP attributes Retention Attraction • Increases the size of the available talent pool • Increases fit between organization and the candidate • Improves employee effort level and performance • Improves retention Retention Index Attraction Index 64 63 A Strong EVP Drives Both Attraction and Retention
  24. 24 All Factors are not Drivers
  25. 25 • Which of the following is the most influential to driving attraction to organizations? • Pay and benefits (tangible rewards) • Career and professional development • Company reputation Quick Quiz!
  26. 26 • Which of the following is the most influential to driving retention within organizations? • Manager relationship • Career and professional development • Company reputation Quick Quiz!
  27. 27 48% 35% 22% 28% 16% 10% 10% 23% 4% 0% 50% 100% Attraction Retention Relative Importance of Drivers (Indexed to 100) Drivers Manager Effectiveness Communication Intangible Rewards Tangible Rewards Workplace Opportunity Organization The key to attraction – emphasizing the organization and the opportunity The key to retention – however, emphasizing tangible rewards and opportunity become increasingly important
  28. 28 Mandate Development Workplace Compensation Culture Leadership Job Attraction Retention Employees place increased importance on colleagues and leaders Compensation Development Mandate Job Culture Leadership Workplace Attraction Retention Contractors place increased importance on the job design and workplace EVP Drivers May Evolve Over Time and Audience Different audiences determine which are the most important for attraction versus retention
  29. 29 • Key drivers are presented as a quadrant analysis in a focus map. • The focus map clearly identifies opportunities (high importance and lower relative performance) and strengths (high importance and higher relative performance) Derived Importance (Correlation to Overall Index Score) Performance (Average Score) Maintain Low Importance High Performance Reinforce High Importance High Performance Be Aware Low Importance Low Performance Focus High Importance Low Performance Mean Importance Mean Performance The Focus Map – Drawing Attention to Items That Have the Most Influence
  30. 30 • Combined, the drivers of the EVP inform how candidates are attracted to an organization and, once employed, areas that will increase commitment • Increases the size of the available talent pool from which talent can be sourced • Increases the “fit” between the organization and job candidates Index of Attraction Index of Retention The EVP Informs Your Employer Brand Strategy Using data collected from the EVP survey, we have examined how to most effectively leverage the EVP to build a compelling employer brand strategy
  31. 31 Let’s Look Deeper
  32. 32 All Factors are not Drivers While all factors are important to some level, focus on those that have significant influence and strong alignment to strategy Use demographic data to influence tactics
  33. 33 1. Clarify Driver Relevance • Determine driver support of business strategy • Determine opportunities to differentiate the organization from competitors 2: Determine Item Prioritization • Review item performance and importance • Estimate required investment • Assess feasibility for action 3: Develop Action Plan • Use demographic data to influence tactics • Create strategy to leverage strengths for internal and external messaging Future Steps Develop Metrics • Continually build EVP data • Set EVP success metrics • Develop a dashboard Communicate • Invest in an end-to-end communication plan • Use data to refine internal and external messaging Implementation Process Why How What
  34. 34 Sustained brand building initiatives Positioning and competitive differentiation Core qualities that define the employee experience and priorities 1. EVP Assessment or Review 2. Competitive Assessment 3. Employer Brand Positioning 4. Communication Plan 5. Brand Campaign Identify Align Optimize Establish and Promote an Evidence-Based Employer Brand
  35. 35 EVP Assessment Competitive Assessment Employer Brand Positioning Communication Plan Brand Campaign • Engage key stakeholders to validate connection to business strategies and corporate values • Review current data and program information • Determine drivers of attraction and retention • Research the competitive employer landscape and external perceptions • Assess current corporate branding strategy for alignment with EVP • Prioritize efforts to maximize impact on attraction and retention • Develop audience personas, value propositions, objections, and key differentiators. • Identity true, credible, relevant, distinctive and aspirational brand • Design a multi-pronged plan that may include website, multi-media content, employee ambassadors, partner engagement, social media activity, blog content, events, guerrilla tactics, etc., all aligned with corporate and customer branding initiatives • Activation of sustained employer brand building initiatives, building internal competencies and tools, and aligning with ongoing talent attraction and retention initiatives Establish and Promote an Evidence-Based Employer Brand
  36. 36 Make data your friend! Fuel your investment decisions with employee opinion!
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