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Shahid Hussain Raja
Independent Consultant-Public Policy
SANO Consultants Ltd UK
www.sanoconsultants.co.uk
April 3,2014
 Introduction
 Lesson 1: Don’t Hold
 Lesson 2: Preliminaries
 Lesson 3: Invitees
 Lesson 4: Meeting Day
 Lesson 5: Conducting Meeting
 Lesson 6: Minutes
 Lesson 7: Follow Up
 Conclusion
 One of the most important elements of public administration
 Conducting, organizing or attending meeting almost daily
function of a civil servant
 Needed for information dissemination, discussion, decision
making, follow up
 Well conducted meeting an efficient and effective way of
doing business
 Art as well as science which can be learnt and improved by
following these guidelines
 If not absolutely necessary
 Costs -time, financial and opportunity costs
 More efficient and effective alternatives available
 Letters/telephone/email are cost effective methods
 Tele-conferences are now extremely fruitful way of
holding meetings
 Hold as a last resort, not the first preference
 Select date/ time/ place which are convenient to majority of
participants if not for all
 Avoid Mondays/ Fridays if possible
 Give at least seven days’ notice followed by confirmation by
telephone at PS level
 Adequate seating arrangements, working gadgetry be ensured at
the venue
 Speaking agenda-what type of decision expected
 Working Paper must follow within day or two if not sent along
with the notice
 Very important for meaningful discussion
 Nature of meeting and rank of chair normally decides the
level of participation
 Decision makers to attend if final decision is likely
 For other meetings ,lower level accepted
 Confirmation of participation level before hand by phone to
ensure fruitful meeting
 Better still, intimate in the notice what level is
must/preferred as participant
 Formal reception if senior executives are
expected
 Clear directions towards venue displayed
outside
 Slanted placed name plates for ease of all
 Stationery, refreshments, speaker system
 Spare copies of working papers available
 No unnecessary staff in the meeting room
 Ambience and environment/ no noise outside
 Waiting room for accompanying staff
 Warm, informal welcome by the chair
 Speaking points given to chair well in time
 Encouraging everyone for free discussion
 No snubbing by the chair/no loose remarks
 No deviation from main topic or cross talk
 Ask questions from silent participants
 Addressing participants by name
 Refreshments available in one corner ,not
served during the meeting by waiters
 Two staff persons to record minutes-
discussion/decisions/timelines
 Draft minutes to be circulated within two working
days for vetting by specific date/time
 Confirmation by phone
 Minutes to be approved by the competent authority
after thorough scrutiny
 Approved minutes to be circulated immediately
 First follow-up letter after 15 days
 Followed by another after 15 days
 Demi-Official letter by senior officer
 Periodic phone calls
 Follow-up meeting if absolutely necessary
 Well conducted meetings extremely useful in
achieving objectives
 Haphazard meetings just waste of time and
resources
 Badly conducted meetings lead to more badly
held meeting and vice versa
 Every meeting should be a learning
experience for the juniors
 Thank you for viewing the presentation.
 Its detailed and updated article version is
available at my website
www.shahidhussainraja.com
Kindly visit and leave your comments there
How to Conduct Good Meetings

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How to Conduct Good Meetings

  • 1. Shahid Hussain Raja Independent Consultant-Public Policy SANO Consultants Ltd UK www.sanoconsultants.co.uk April 3,2014
  • 2.  Introduction  Lesson 1: Don’t Hold  Lesson 2: Preliminaries  Lesson 3: Invitees  Lesson 4: Meeting Day  Lesson 5: Conducting Meeting  Lesson 6: Minutes  Lesson 7: Follow Up  Conclusion
  • 3.  One of the most important elements of public administration  Conducting, organizing or attending meeting almost daily function of a civil servant  Needed for information dissemination, discussion, decision making, follow up  Well conducted meeting an efficient and effective way of doing business  Art as well as science which can be learnt and improved by following these guidelines
  • 4.  If not absolutely necessary  Costs -time, financial and opportunity costs  More efficient and effective alternatives available  Letters/telephone/email are cost effective methods  Tele-conferences are now extremely fruitful way of holding meetings  Hold as a last resort, not the first preference
  • 5.  Select date/ time/ place which are convenient to majority of participants if not for all  Avoid Mondays/ Fridays if possible  Give at least seven days’ notice followed by confirmation by telephone at PS level  Adequate seating arrangements, working gadgetry be ensured at the venue  Speaking agenda-what type of decision expected  Working Paper must follow within day or two if not sent along with the notice
  • 6.  Very important for meaningful discussion  Nature of meeting and rank of chair normally decides the level of participation  Decision makers to attend if final decision is likely  For other meetings ,lower level accepted  Confirmation of participation level before hand by phone to ensure fruitful meeting  Better still, intimate in the notice what level is must/preferred as participant
  • 7.  Formal reception if senior executives are expected  Clear directions towards venue displayed outside  Slanted placed name plates for ease of all  Stationery, refreshments, speaker system
  • 8.  Spare copies of working papers available  No unnecessary staff in the meeting room  Ambience and environment/ no noise outside  Waiting room for accompanying staff
  • 9.  Warm, informal welcome by the chair  Speaking points given to chair well in time  Encouraging everyone for free discussion  No snubbing by the chair/no loose remarks
  • 10.  No deviation from main topic or cross talk  Ask questions from silent participants  Addressing participants by name  Refreshments available in one corner ,not served during the meeting by waiters
  • 11.  Two staff persons to record minutes- discussion/decisions/timelines  Draft minutes to be circulated within two working days for vetting by specific date/time  Confirmation by phone  Minutes to be approved by the competent authority after thorough scrutiny  Approved minutes to be circulated immediately
  • 12.  First follow-up letter after 15 days  Followed by another after 15 days  Demi-Official letter by senior officer  Periodic phone calls  Follow-up meeting if absolutely necessary
  • 13.  Well conducted meetings extremely useful in achieving objectives  Haphazard meetings just waste of time and resources  Badly conducted meetings lead to more badly held meeting and vice versa  Every meeting should be a learning experience for the juniors
  • 14.  Thank you for viewing the presentation.  Its detailed and updated article version is available at my website www.shahidhussainraja.com Kindly visit and leave your comments there