What are the 3 Styles of Communication. An Introduction to the 3 Styles, that is Passive or Submissive Communication, Aggressive Communication and Assertive Communication

1. WELCOME

2. Communication - Meaning
What you say..
How you say..
When you say..
And how the other person perceives and responds back..!

3. Communication Style
Are you aware of your Style?

4. Miscommunication
Different Communication Styles is a leading cause of Miscommunication in Work Place, Life and
Families.

5. Example
Miscommunication or
Mis-Interpretation
(the MBA trainee hit the head of the Blacksmith)

6. The 3 Communication Style
1. Passive
2. Aggressive
3. Assertive

7. 1. Passive Communication Style
Communication Stress experienced by Individuals, Family, Spouse, Relatives, Friends,
Colleagues, Businesses, Boss & Subordinate in Interpersonal Communication.
I feel I have “No Rights”
Lose Win Approach

8. Passive Style Person

9. 2. Aggressive Communication Style
“I am always right and Your Opinion does not matter”
Win – Lose Approach

10. Aggressive Style Person

11. 3. Assertive Communication Style
“Your ability to act in harmony with your Self-Esteem without Hurting others.”
It’s a behaviour which helps you to Communicate Confidently & Clearly your NEEDS, WANTS
and FEELINGS to others without abusing their rights in anyway.
Win – Win Approach

12. Assertive Style Person

13. Assess your Style
Do you voice your opinions or remain silent?
Do you say yes to additional work even when your schedule is full?
Are you quick to judge or blame?
Do people seem to dread or fear talking to you?
Do you express your what you need?
Do you react under pressure?
Do you speak openly and directly?
Understand your style before you begin making changes.

14. Contd..
Let’s learn each style in detail, one by one