1. Marketing/Customer Service/Education/Business
administration.
Sevarakhon Musurmonova
Nationality Uzbekistan
Date of Birth 25/05/1991
Address (permanent)
Puncak Seri kelana Condominim Jalan PJU1A/46Selangor
Malaysia
Academic
Qualifications
2011-2015 Bachelor degree: University Malaysia Perlis
(UniMap). Program: International Business
Communication Skills
(Written & Spoken)
Russian
English
Turkish
Malay (Intermediate)
IT Skills (Software)
Microsoft Office application(Word, Excel, Power Point, Access)
MS Windows2000, XP, Vista 7, Internet and Email, Apple
software.
Years of Work
Experience
I have total of 3 years and 4 month working experience in
various industries.
Work Preferences
To seek a career in a well-established company and associate
with the organization that provides myself a promise career path
and growth.
Work Location
Preferences
Kuala Lumpur/Selangor/Cyberjaya/Johor/Penang/Singapore
Salary Expectations RM 3000
References Will be provided
Available Start Date Immediately
2. Personal Characters
I believe this for several reasons. I have a natural ability to
convey trustworthiness, and also possess strong persuasive
abilities and also customer service skills.
My skill base and industry knowledge makes me a particularly
strong candidate for this job role. Having researched your
company, Not only have I previously worked within different
industry segment, I myself am a native of that area (Uzbekistan),
giving me keen insight into how people in this region tend to
think.
I would love to have the opportunity to interview with your
company, and explain my capabilities in more detail. I am
certain that you are very busy, and would happily interview at
your convenience.
Contact
Sevarakhon Musurmonova
Email:smusurmonova91@mail.ru
Mobile: +60 1139494505
BRIEF SUMMARY OF WORKING EXPERIENCE
01/11/2015-31/11/2015
ASEANIA RESORT HOTEL
PUBLIC RELATION/FRONT OFFICE
Planning publicity strategies and campaigns
Writing and producing presentations and press releases
Dealing with enquiries from the public, the press, and related organizations
Organizing promotional events such as press conferences and presentations
Providing clients with information about new promotional opportunities and
current PR campaigns progress
Analyst media coverage
Commissioning or undertaking relevant market research.
Register the guest to Opera system.
03/08/2015-30/10/2015
GF-TECHNOLOGY SDN.BHD
CUSTOMER SERVICE, LOGISTIC ADMIN, HUMAN RESOURCE.
Customer Service FACE TO FACE
Attract potential customers by answering product and services
questions: suggesting information about other products and services.
Opens customer accounts by recording account information
Maintains customer records by updating account information
Resolves products or services problems by clarifying the customer’s
complaining determining the cause of the problem: selecting and
explaining the best solution to solve the problem expediting correction
or adjustment following up to ensure resolution.
3. Human Resource officer
Working Practices
Recruitment
Pay
Conditions of employment
Negotiation with external work-related agencies
Logistic Admin
Properly handle both original and copies of modules
Identify the availability of originals and copies of modules
Get the required copies of modules printed or duplicated
Get duplicated modules arranged and stapled
Dispatch the modules to centers
Arrange all the necessary materials for exam dispatch to centers
Ensure marked exams properly stored
Execute other activities designated by director
Develop logistics along with support plans, budget requirements and
deployment timelines for new operations.
Develop logistical plans for current operations and logistics
contingency plans.
Develop and execute tools and methodologies to enable effective
implementation of logistic plans
Design and develop standard operating methods to manage
logistics operations efficiently.
01/08/2007-30/08/2010
YOUTH POWER ORGANISATION IN UZBEKISTAN
CONSULTANT (Russian Speaker)
Make seminar to Primary schools, High schools, University every
semester about give information about HIV/AIDS, disease, DRUGS,
HUMAN TRAFFICKING.
Make activity for primary schools for describe by drawing about Human
Trafficking, Drugs by students imaginations.
Every seminar explain how to aware from the sickness and how to
protect.
Manage interview for those who going to join as volunteer to Youth
Power.
Prepare a plan to monitor the effect of training and implementation on
further activities.
The designs for the contractors’ camps will provide for illustrated
materials informing about STD and HIV/AIDS awareness and
prevention.
Go to Camping and Implement HIV/AIDS Awareness raising to
communities and local young women about risks of contracting
HIV/AIDS and other communicable diseases from construction camp
workers.
4. INTERNSHIP
01/07/2012-30/08/2012
JOINT STOCK COMMERCIAL BANK “HAMKORBANK” IN UZBEKISTAN
ACCOUNTING OFFICER
Evaluates current accounting practices and policies and drives continuous
improvement
Prepares work papers and supporting schedules for the annual financial
review
Prepares financial statements and other reports to summarize and
interpret current and projected company financial position. Ensures
integrity of all financial information.
Coordinates monthly closing process
Develops and implements various accounting procedures
Works with both internal and external auditors during financial and
operational audits
Develops, implements and upgrades financial systems and controls
01/07/2013-30/08/2013
JOINT STOCK COMMERCIAL BANK “HAMKORBANK” IN UZBEKISTAN
CUSTOMER SERVICE ADVISER
Processing cheque, cash and direct debit payments and withdrawals
Setting up and maintaining customers’ accounts
Dealing with enquiries
promoting and selling financial products and services to customers
using a computerized system to update account details
General administration tasks such as maintaining records, opening post and
sending letters to customers
Operating Russia and overseas currency tills helping customers with loan and
mortgage applications.