Design for Implementation / Frankie Abralind

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Service Experience Camp

This is Frankie Abralind’s presentation from Service Experience Camp 2018 on Design for Implementation, held on Day 2.

Design

“It irritates me
to be told
how things
have always
been done.”

You build trust in droplets.
You lose it in buckets.

“Genius is 1%
inspiration
and 99%
perspiration.”

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