Chris will take us on a rollercoaster journey to our IT service future building on last year's conference keynote...which actually scared the audience into silence! The Metrics of Me - Quantified, Augmented and Unstoppable We are empowered with God-like technology and beholden to a system of measurement that can only be described as a wooden ruler. In this provocative session, Chris will explore the metrics of today's and tomorrow’s knowledge worker. Rooted deeply in quantified self, today’s humans are carrying more than devices, they are moving data factories. In this very intimate tour, see how the work of moving knowledge, recording bio-activity, archiving your social habits and even actions that happen around the house all add up to create the most astounding image of the last generation not to be automatically quantified. To find out more about TFT, the only 24 hour global virtual ITSM conference, visit www.tomorrowsfuturetoday.com

2. EXISTENCE AS A PLATFORM
Quantified Self & The Internet of Things - Remaking reality

3. http://www.bit.ly/SDI13
Text “SDI13” 50500
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@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

4. Technology Humanity
B o d y a s a P l a t f o r m
2 0 1 1
Foundation
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

5. Reputation
Knowledge
Locker
Digital
Quantified
Self
Trust
Foundation
Measurement
2 0 1 2
D a t a a s a P l a t f o r m
Context
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

6. We are in IT, we should act like IT
2005-2007 - Service Catalog, Help Desk Best Practices, Categorization for the Service Desk,
Desktop Management and IT Support
2008 - Social Media and the Help Desk, Support Remote Users, Selecting an IT Software Vendor,
IT Marketing
2009 - Enterprise 2.0, Social Media and IT Support
2010 - Big Data, Social Media and Collaborative Systems
2011 - Mobility, Location, ITSM 2525, Social Media and ITSM
2012 - Reputation Economy (Knowledge Lockers, Quantified Self) Digital Literacy 2012, Social
ITSM 1990-2014, Social ITSM 2015-2050, Enterprise Celebrity
2013 - Robotics, Mindfulness, Culture 2.0, Existence as a Platform, Contextual ITSM
2014- Disposable Culture, Digital Death, Wearable Tech & LGBT History, Netocracy 2020

7. We are in IT, we should act like IT

8. Quantified Existence
Knowledge
Locker
Algorithm
Environment
Sensors, Devices,
Applications, Services
Storage, Presentation
Search, Analysis
Computation, Influence
Priority, Anticipation
Contextual, Proximity,
Biological, physiological
2 0 1 3
E x i s t e n c e a s a P l a t f o r m
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

9. “Technology has the power to generate
‘phenomenality’.The power to generate what
can appear as ‘real’, through Perception.”
-Stéphane Vial
19062013
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

10. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

11. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

12. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

13. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

14. 1980-2015
Form based
Work Flow Activity Streams Mobility
Contextual Quantified Quantum
2008-2018
2010-2020
2013-2020 2017-2025 2020-2030
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13
TOOLS

15. Algorithm (Computers) Network (Peers) Corporate (Peers/Computers)
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13
METRICS

16. 30 Years
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

20. Human Augmented Hybrid
Ultra Capable AI Robotic
Engineered Post Carbon
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

21. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

22. HUMAN COMPUTER INTERACTION

23. UI/UX
“Taking notes, putting appointments on a
calendar, talking with friends, listening to
songs: these are now achieved with identical
gestures.”
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

24. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

25. HUMAN API PROJECT
SCANADU SCOUT

27. SURVEILLANCE / PRIVACY

28. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13
SURVEILLANCE / PRIVACY

29. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13
"People are not machines, but in every
situation where they are given the
choice, they will behave like machines.”
-Ludwig von Bertalanffy
SOUSVEILLANCE & DATA EXHAUST

30. REALITY
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

31. REALITY
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

32. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

33. “Work saves us from three great evils: boredom, vice and need”.-Voltaire
#pink13@servicespherehttp://bit.ly/dave2013
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

34. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

35. My Existence 1.0
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

36. My Existence 1.0
Friction
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

37. My Existence 1.0
1. Health- Food, Activity, Sleep, Restroom Activity
2. Entertainment – Music, Movies, Books
3. Environment (HOME) –Humidity, Ambient Noise, Air
Quality,
4. Social Media – Sharing Personal and Professional Content
5. Knowledge Work- Email, Document Creation, Knowledge
Search, Screen Shot
6. Travel- Education and Commerce
7. Opinion – Reviews, Feedback
8. Content Creation - Self Actualization
9. Money - Purchases Amazon, ITunes, PayPal, Banking
10. Spiritual – peace, serenity, prayer
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

38. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

39. Saba
Personal
Communal
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

40. “The task of the brain is not to furnish the truth about
existence, but to be as functional a forecast machine as
circumstances allow. We never have direct contact with reality,
which is never within reach, but must make do with the brain's
heavy-handed version of it.”
My Existence 1.0
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

41. PRESENTATION / ANALYTICS / SEARCH / APPLICATION
Archive
TimelineAnalytics
Algorithm
Google Calendar
Spread Sheet
Evernote
TicTrac
Wolfram
My Existence 1.0
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

42. 1. Watch Project Runway to eat healthier
2. Leave the house when the cleaning people
are here.
3. Listen to Michael Jackson to finish a
project.
4. Go to bed before 10 if I have a meeting
with XYZ…and don’t
eat any starches for 24 hours.
5. Set lights to “Study”, temp to 71, humidity
31% and
Music to no more than 71 BMP before
4pm if not sleeping.
My Existence 1.0
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

43. Chris Dancy
Activity
Systems
Chris Dancy. Next
Reactions to Activity
Systems interacting
Reflection1.0
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

44. Device /
Application /
Service/Sensor
Engine / API /
Collection
/Automation
Storage /
Analytics / Data
Visualization
UX / Activity
Existence as a Platform
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

45. Applications Sensors
DevicesServices
USER INTERFACE
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

46. ENGINE / API
Automation
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

47. Experience Recipes (UX)
DIY (UX) Crowd sourced (UX) Professional (UX)
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

48. Home WorkEnvironment Health
Applications
Sensors
Devices
Services
QS+ IOT = Experience Platform
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

49. Assistive
UI
Adaptive
Social
Health
Fashion
Ambient
Collective
(UI/UX v2)
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

50. CONTINUAL EXISTENCE IMPROVEMNT
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13
"Birds born in a cage
think flying is an illness”
- Alejandro Jodorowski

51. CONSUMER EXPERIENCES
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

52. “The place God calls you to is the place where your deep
gladness and the world’s deep hunger meet.”
-Frederick Buencher
February 2012 February 2013 February 2014
SOCIAL GPS EXPERIENCES
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

53. Augmented Reality IRL Fetish Assistive Reality Adaptive Reality
"We create the
myth of the virtual
to create the myth
of the real.”
HYPERSIGIL EXPERIENCES
@servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

54. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

55. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

56. @servicesphere Text “SDI13” 50500http://www.bit.ly/SDI13

57. Chris Dancy
c h r i s _ d a n c y @ b m c . c o m
@ s e r v i c e s p h e r e“c h r i s d a n c y ” 5 0 5 0 0 + 1 - 7 2 0 - 7 3 6 - 9 1 9 2