RISE is a nonprofit social enterprise on a mission to accelerate humanitarian aid for millions of refugees worldwide, and save the sector millions of USD in efficiency savings.

1. World… meet RISE
Sergio Medina - Founder & CEO
RISE / Introducing CIEL

2. Nonprofit social enterprise
Tech Ops
RISE
Design
RISE / Introducing CIEL

3. 18+ years
in the field
3,000+
interviews
RISE / Introducing CIEL

4. My life’s purpose
Accelerate the delivery
of humanitarian aid for
refugees
RISE / Introducing CIEL

5. The story begins…
Meet Omar and his 2
older brothers
RISE / Introducing CIEL

6. It took 8 years for
Omar to be resettled
to safety.
It absolutely should not
have taken 8 years.
RISE / Introducing CIEL

7. 65,600,000
Refugees

8. 33,000,000
Children

9. Worldwide
Refugee
75 years
50 years
=
=
Life expectancy
RISE / Introducing CIEL

10. RISE / Introducing CIEL
Our Mission
Reduce Time-to-Aid
From:
To:
2 years
2 months

11. RISE / Introducing CIEL
Sora and Fabiola were 2
of 6 child protection aid
workers responsible for
25,000 refugee children
in Burundi.
Their only tools were pen,
paper, Excel spreadsheets,
and e-mail.

12. RISE / Introducing CIEL
Pascal was 1 of 2
nurses responsible
for the care of 25,000
refugees in Burundi.
His tools were for end-
of-life care only.

13. Current problems
1. Outdated tools: pen &
paper / e-mail / Excel
2. No cloud-based
applications
3. Single-use applications, no
shared or effective
interagency systems
RISE / Introducing CIEL

14. This causes
• Loss of life
• Lost records
• Lost children
• Delays in aid
RISE / Introducing CIEL

15. Hope for the
future
RISE / Introducing CIEL

16. t
A mobile-first, internet-dextrous,
device-agnostic digital platform built for…
Aid Assessment, Analysis, Response.
RISE / Introducing CIEL

17. Modules
1. Health
2. Mental Health
3. Aid
4. Shelter
5. Legal
6. Protection
7. Family Services
8. Education
RISE / Introducing CIEL

18. Real-time overview.
Eliminates manual
reporting.
• Saves staff time and eliminates the
need for manual reports both by HQ
and field staff.
• The web dashboard automatically
generates standardized reports of
their choosing.
RISE / Introducing CIEL

19. Leverage a
Modernized
Tech Toolkit
• Radically transforms
humanitarian aid
• Increases speed and
accuracy of reporting
• Reduces Time-to-Aid
RISE / Introducing CIEL

20. Developing electronic
referrals pathways for aid
workers to conduct needs
assessments, and digitally
coordinate the meeting of
refugee needs.
Resource
optimization
RISE / Introducing CIEL

21. Today Future
50 Paper Notebooks
50 Staff
0 Software
5 Hours
8 Tablets
8 Staff
1 Software
5 Hours (less)
RISE / Introducing CIEL

22. Today Future
Staff cost per year
Notebooks vs Tablets
Supplies
$1,095,000
$397
$7,263,500
$170,200
$4,000
$7,263,500
TOTAL
Cost analysis
$8,358,897 $7,596,700
RISE / Introducing CIEL

23. $762,197 savings per operation
1 Operation = 100,000 refugees
250 Operations Worldwide
Total Savings?
RISE / Introducing CIEL

24. RISE / Introducing CIEL
$192,539,250
annually

25. Imagine what could we do
with $192 million USD in
efficiency savings
RISE / Introducing CIEL

26. RISE / Introducing CIEL
We are both refugee
service domain experts
and we have internal
software engineering
expertise
What’s so special about us?
Domain
experts
Software
engineering
Solution
Design

27. For Aid organisations
Increased efficiency
Increased effectiveness
Continuity of care
Accelerated Aid delivery
Reduced loss of lives
Bigger and wider impact
For refugees
Improved human rights
Needs met faster
Reduced suffering
Improved wellbeing
Increased life expectancy
Faster reintegration
The impact of RISE
RISE / Introducing CIEL

28. Market validation
50 requests from International NGOs, UN agencies, Governments, and International NGOs for software builds
RISE / Introducing CIEL

29. Recognitions
RISE / Introducing CIEL
1. RISE received a Gratitude Award
(from the Gratitude Network).
2. Sergio is a Fellow at Princeton University’s Global
Labor Organization.
3. RISE was granted Special Accreditation by the UN
General Assembly.
4. Sergio received a MIT Sloan Leadership Fellowship.
5. RISE was selected as a finalist at Singularity
University’s Global Grand Challenges in Disaster
Resilience.
6. Sergio was recently nominated to be an Ashoka Fellow.
7. RISE was a winning idea (one of 7 out of 360 orgs)
OpenIDEO’s Education in Emergencies Challenge.

30. “One of the most important
benefits of using CIEL is the
transparency that it provides to
the organization’s field activities
[...] ensuring [...] feedback for
process improvement.”
RISE / Introducing CIEL
Testimonial from

31. Common Concerns
1. Data security, and who owns
the data?
2. Does RISE have the technical
capacity to build and sustain the
product.
3. How will RISE help with product
adoption and systems integration?
RISE / Introducing CIEL

32. RISE / Introducing CIEL
RISE has developed and adopted a
robust data protection policy.
Refugees own the data, RISE is a
steward, as are the partner NGOs
Any reporting that is done by RISE on
analytics is anonymized and isn’t
provided to any outside entities.
Data security, and
who owns the
data?
Common Concern Response

33. RISE / Introducing CIEL
Yes, RISE is hiring internal staff and
engineers to build and support the
product. External partners are brought
in to advise, guide, and inform.
Does RISE have the
technical capacity to
build and sustain the
product?
Common Concern Response

34. RISE / Introducing CIEL
RISE will deploy to the field to partner
with staff on the ground to have them
participate in the design of the
software.
Collected user research data will be
implemented into our user interface for
continuous product improvement.
How will we help
staff on the ground
to adopt it?
Common Concern Response

35. Imagine a world…
RISE / Introducing CIEL

36. Benefits with CIEL
50% less time on
data entry.
RISE / Introducing CIEL

37. You can hire less staff.
RISE / Introducing CIEL
Benefits with CIEL

38. You can hire more staff.
RISE / Introducing CIEL
Benefits with CIEL

39. Access to a powerful
centralized database
at your fingertips
RISE / Introducing CIEL
Benefits with CIEL

40. Reduce costs by 50%
RISE / Introducing CIEL
Benefits with CIEL

41. Simple, transparent pricing
RISE / Introducing CIEL
• $100,000 cost per software build per unique location
• 1-time set-up fee of $25,000 per organization
• $150 monthly per Admin seat
• $50 monthly per field user

42. Team
Sergio
- International child protection
expert with 17 years
experience with UN and
major national and
international agencies.
- Extensive camp experience
and executive leadership.
- A recognised subject matter
expert on unaccompanied
refugee and immigrant
children.
- MSW from Columbia
- Founder and CEO
Michael Sitar Theresa Archana
Leadership & Vision Operation Strategy Program Finance
- International child protection
experience in Asia.
- Substantial experience in
Board Governance.
- Fundraising lead -Design
Lead.
- Columbia MSW
- Chief Operating Officer
- Recognized strategist with
hybrid expertise in corporate
and non-profit sectors.
- Currently a consultant for
FSG leading their
international Shared Values
initiative.
- A partnership builder in tech,
corporate, foundation, and
social impact sectors.
- Chief of External Affairs
- Sudanese leader with 20
years of program experience
supporting resettled refugees
across the U.S.
- Currently leads a refugee
resettlement program.
- Board Secretary
- Nepali leader and CPA with
for-profit and nonprofit
expertise.
- Currently runs financial
operations, compliance,
accounting, reporting, and
growth at startup.
- Board Treasurer
RISE / Introducing CIEL

43. Remember
OMAR?
RISE / Introducing CIEL
Omar’s story

44. How many
Omar’s are
there out
there?
RISE / Introducing CIEL
Omar’s story

45. Join us and
deliver change.
www.rise-int.org
RISE / Introducing CIEL
How to help!