GeschäftlichManaging Multiple First Level (Eikon, Elektron,Platform Group) & 2nd Level - Support Manager at Thomson Reuters
Branche Technology / Software / Internet
Info Experienced Application Support Manager with a demonstrated history of working in the information technology and services industry. Skilled in Incident Management, Service Delivery, Requirements Analysis, Service-Level Agreements (SLA), and ITIL. Strong program and project management professional with a Master of Business Administration (MBA) focused in Project Management from Sikkim Manipal University.