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Google & User-Centric
Technology As User-Centric Enabler

Mobile & Social Advertising Challenges
Thank you Google
Thank you to you and your
successful companies who believe in
us and invest massively on Google
so you‟re a little bit at home here :-)

2nd half of the chessboard
Software Mobile is eating the world
Mobile First
Mobile First
Money In
What about Google?
Enhanced campaigns?
Devices

Time of the day

Location
How was it before?
One Desktop Campaign
One Tablet Campaign
One Smartphone Campaign
How was it before?
One Desktop Campaign
Settings (language, location, …); Daily budget, Ad Groups with keywords
and specific ads and landing pages

One Tablet Campaign
Settings (language, location, …); Daily budget, Ad Groups with keywords
and specific ads and landing pages

One Smartphone Campaign
Settings (language, location, …); Daily budget, Ad Groups with keywords
and specific ads and landing pages
How is it now?
One Desktop Campaign
One Tablet Campaign
One Smartphone Campaign
How is it now?
One [Desktop+Tablet] Campaign
Smartphone

One Tablet Campaign
One Smartphone Campaign
How is it now?
One [Desktop+Tablet] Campaign
Smartphone
In common
Settings (language, location, …);
Daily budget;
Ad Groups with keywords;
Not in common
Specific ads [Desktop + Tablet] and landing pages
Specific ads [Mobile] and landing pages
How is it now?
One [Desktop+Tablet] Campaign
Smartphone
Bidding strategy flexibility

Device targeting
Time scheduling
Location targeting
Global settings

Bidding Adjustment
How is it now?
One [Desktop+Tablet] Campaign
Smartphone
Ad extensions flexibility
@ Ad Group Level
Time scheduling
Mobile preferred or not
How is it now?
One [Desktop+Tablet] Campaign
Smartphone
Ad extensions overview
Sitelinks
Apps
Review
Social
Call
Location
Product
Dynamic Search Ad
How is it now?
One [Desktop+Tablet] Campaign
Smartphone
Ad extensions overview
Sitelinks
Apps
Review
Social
Call
Location
Product
Dynamic Search Ad
How is it now?
One [Desktop+Tablet] Campaign
Smartphone
Ad extensions flexibility
@ Ad Group Level

Campaign

Ad groups

Ads

iPhone

Ad: iPhone 5S

Time scheduling
iPhone 5S
Mobile preferred or not
iPhone 5C

Sitelinks 5S
Ad: iPhone 5C
Sitelinks 5C

0h

9h

Call Extension

17h

23h
How is it now?
One [Desktop+Tablet] Campaign
Smartphone
Traffic breakdown
Desktop
Tablet
Smartphone

Conversion Rate

85%

1%

11%
4%

0,70%
0,15%
How is it now?
One [Desktop+Tablet] Campaign
Smartphone
Traffic breakdown
Desktop
Tablet
Smartphone

Conversion Rate

85%

1%

11%
4%

0,70%
0,15%
How is it now?
One [Desktop+Tablet] Campaign
100% Desktop

Enhanced – Desktop+Tablet
100.000€ budget

100.000€ budget

88.500€
1%

1%

Conv Rate

Conv Rate

885 Sales

1.000 Sales
1.000 Sales

11.500€
0,70%

81 Sales

966 Sales
-3,4%

Conv Rate
So What?
Pro’s

All-in-1
More options
More flexibility
Con’s

Increased workload

more setups more monitoring more reporting

Forced to include tablet
1

Re-think our
campaigns to
match user
expectation
2

Re-think our
user experience
and its device
engagement
Technology
Search Term
Pay for what you get revolution
CPC model
Keyword based
Context Matching
Keyword based:
=> matching any page on the web
But still very traditional…
Audience Matching
Cookies: matching browser history
Login: Facebook, Google, Twitter,
Linkedin
Audience Matching
Matching people not website content
• Interest Based Targeting
• Affinity Targeting
• Profile Targeting
• Remarketing
Programmatic and Real-Time Bidding
Birth of online self-service platforms
replacing traditional sales/work-force
To compete with Google and likes:
«Dans nos métiers, il faut savoir se réinventer tous
les quatre à cinq ans», reconnaît Cyril
Zimmermann, PDG de Hi-Media. Pour opérer
cette mutation, le groupe a renouvelé environ
30 % des 500 salariés pour mettre l'accent sur les
ingénieurs.
Measurement
Attribution
Message Objective

S
I
M
P
L
E

E
N
G
A
F
G
U
E
&
N
M
E
E
N
A
T
S
Y

Channels

Devices

Audiences

Measure

Search

S
A
L
E
S

U
P
S
E
L
L

R
E
T
E
N
T
I
O
N

Audience
A

Display
Video

Audience
B

Rmkt

&

Attribution

Apps
Audience
N

Affiliation

Email
TECHNOLOGY
PEOPLE
1

Better user-targeting
3. Mobile & Social Advertising Challenges
Find some break (video)
http://www.youtube.com/watch?v
=jdpQir1sqiQ
Social & Mobile Advertising Challenges

Ad Formats - Native advertising
Location - Mobile advertising
Login – Cross devices targeting
Social & Mobile Advertising Challenges
Ad Formats - Native advertising
Native advertising?

“is a web advertising method in which the
advertiser attempts to gain attention by
providing content in the context of the user's
experience. Native ad formats match both
the form and the function of the user
experience in which it is placed.”
Wikipedia
Native Advertising?

See
the
difference?
Native Advertising Examples

See
any
difference?
Native Advertising Examples

See
any
difference?
Native Advertising All-in!
Native Advertising All-in!
Native Advertising All-in!
Promoted Places
Sponsored
Promoted Videos
Sponsored Links
Sponsored Update
Promoted Pin
Sponsored Ads
Promoted Tweet
Social & Mobile Advertising Challenges
Location - Mobile advertising
Mobile

Social

Mobile

Social

Mobile + Desktop

Social

Mobile + Desktop
Mobile + Desktop

/
Social

Mobile + Desktop

Social

Mobile + Desktop

Social

Mobile

Social
So What?
1

It‟s all about advertising business model

2

It‟s mobile focused

3

It‟s open, self-service advertising
It‟s Programmatic & Real-Time-Bidding

4

It‟s easy set-up creatives

5

It‟s clicking!
Social & Mobile Advertising Challenges
Login – Cross devices targeting
Browser

vs

User
Social & Mobile Advertising Challenges
Login – Cross devices targeting
Browser
Cookies

vs

User
Login

No Personnal Info

Personnal Info

No cross devices

Cross devices

Browser history

Login history

Risk of multiple users

Single user

„‟Everybody‟‟

„‟Only sign-in user‟‟
Social & Mobile Advertising Challenges
Login – Cross devices targeting
So What?
1

Data Volume

2

Data Accuracy

3

Performance

4

Cross Platforms?

5

Publishers?
Time to wrap-up
1

Mobile impact on Google & Facebook
Internet is more than one screen = desktop

2

Google & user-centric
Advanced features and targeting options

3

Technology as user-centric enabler
Taking shape

4

Mobile & Social Advertising Challenges
Have embraced advertising
Thank you Google
Thank you to you and your
successful companies who believe in
us and invest massively on Google
so you‟re a little bit at home here :-)

2nd half of the chessboard
User-Centric Event: 1. Understand User-Centric Approach (Nicolas)

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User-Centric Event: 1. Understand User-Centric Approach (Nicolas)

  • 1. Google & User-Centric Technology As User-Centric Enabler Mobile & Social Advertising Challenges
  • 2. Thank you Google Thank you to you and your successful companies who believe in us and invest massively on Google so you‟re a little bit at home here :-) 2nd half of the chessboard
  • 3. Software Mobile is eating the world
  • 4.
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  • 14. How was it before? One Desktop Campaign One Tablet Campaign One Smartphone Campaign
  • 15. How was it before? One Desktop Campaign Settings (language, location, …); Daily budget, Ad Groups with keywords and specific ads and landing pages One Tablet Campaign Settings (language, location, …); Daily budget, Ad Groups with keywords and specific ads and landing pages One Smartphone Campaign Settings (language, location, …); Daily budget, Ad Groups with keywords and specific ads and landing pages
  • 16. How is it now? One Desktop Campaign One Tablet Campaign One Smartphone Campaign
  • 17. How is it now? One [Desktop+Tablet] Campaign Smartphone One Tablet Campaign One Smartphone Campaign
  • 18. How is it now? One [Desktop+Tablet] Campaign Smartphone In common Settings (language, location, …); Daily budget; Ad Groups with keywords; Not in common Specific ads [Desktop + Tablet] and landing pages Specific ads [Mobile] and landing pages
  • 19. How is it now? One [Desktop+Tablet] Campaign Smartphone Bidding strategy flexibility Device targeting Time scheduling Location targeting Global settings Bidding Adjustment
  • 20. How is it now? One [Desktop+Tablet] Campaign Smartphone Ad extensions flexibility @ Ad Group Level Time scheduling Mobile preferred or not
  • 21. How is it now? One [Desktop+Tablet] Campaign Smartphone Ad extensions overview Sitelinks Apps Review Social Call Location Product Dynamic Search Ad
  • 22. How is it now? One [Desktop+Tablet] Campaign Smartphone Ad extensions overview Sitelinks Apps Review Social Call Location Product Dynamic Search Ad
  • 23. How is it now? One [Desktop+Tablet] Campaign Smartphone Ad extensions flexibility @ Ad Group Level Campaign Ad groups Ads iPhone Ad: iPhone 5S Time scheduling iPhone 5S Mobile preferred or not iPhone 5C Sitelinks 5S Ad: iPhone 5C Sitelinks 5C 0h 9h Call Extension 17h 23h
  • 24. How is it now? One [Desktop+Tablet] Campaign Smartphone Traffic breakdown Desktop Tablet Smartphone Conversion Rate 85% 1% 11% 4% 0,70% 0,15%
  • 25. How is it now? One [Desktop+Tablet] Campaign Smartphone Traffic breakdown Desktop Tablet Smartphone Conversion Rate 85% 1% 11% 4% 0,70% 0,15%
  • 26. How is it now? One [Desktop+Tablet] Campaign 100% Desktop Enhanced – Desktop+Tablet 100.000€ budget 100.000€ budget 88.500€ 1% 1% Conv Rate Conv Rate 885 Sales 1.000 Sales 1.000 Sales 11.500€ 0,70% 81 Sales 966 Sales -3,4% Conv Rate
  • 27. So What? Pro’s All-in-1 More options More flexibility Con’s Increased workload more setups more monitoring more reporting Forced to include tablet
  • 28. 1 Re-think our campaigns to match user expectation 2 Re-think our user experience and its device engagement
  • 30.
  • 31. Search Term Pay for what you get revolution CPC model Keyword based
  • 32. Context Matching Keyword based: => matching any page on the web But still very traditional…
  • 33. Audience Matching Cookies: matching browser history Login: Facebook, Google, Twitter, Linkedin
  • 34. Audience Matching Matching people not website content • Interest Based Targeting • Affinity Targeting • Profile Targeting • Remarketing
  • 35. Programmatic and Real-Time Bidding Birth of online self-service platforms replacing traditional sales/work-force To compete with Google and likes: «Dans nos métiers, il faut savoir se réinventer tous les quatre à cinq ans», reconnaît Cyril Zimmermann, PDG de Hi-Media. Pour opérer cette mutation, le groupe a renouvelé environ 30 % des 500 salariés pour mettre l'accent sur les ingénieurs.
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  • 41. 3. Mobile & Social Advertising Challenges
  • 42. Find some break (video) http://www.youtube.com/watch?v =jdpQir1sqiQ
  • 43. Social & Mobile Advertising Challenges Ad Formats - Native advertising Location - Mobile advertising Login – Cross devices targeting
  • 44. Social & Mobile Advertising Challenges Ad Formats - Native advertising Native advertising? “is a web advertising method in which the advertiser attempts to gain attention by providing content in the context of the user's experience. Native ad formats match both the form and the function of the user experience in which it is placed.” Wikipedia
  • 50. Native Advertising All-in! Promoted Places Sponsored Promoted Videos Sponsored Links Sponsored Update Promoted Pin Sponsored Ads Promoted Tweet
  • 51. Social & Mobile Advertising Challenges Location - Mobile advertising Mobile Social Mobile Social Mobile + Desktop Social Mobile + Desktop Mobile + Desktop / Social Mobile + Desktop Social Mobile + Desktop Social Mobile Social
  • 52. So What? 1 It‟s all about advertising business model 2 It‟s mobile focused 3 It‟s open, self-service advertising It‟s Programmatic & Real-Time-Bidding 4 It‟s easy set-up creatives 5 It‟s clicking!
  • 53. Social & Mobile Advertising Challenges Login – Cross devices targeting Browser vs User
  • 54. Social & Mobile Advertising Challenges Login – Cross devices targeting Browser Cookies vs User Login No Personnal Info Personnal Info No cross devices Cross devices Browser history Login history Risk of multiple users Single user „‟Everybody‟‟ „‟Only sign-in user‟‟
  • 55. Social & Mobile Advertising Challenges Login – Cross devices targeting
  • 56. So What? 1 Data Volume 2 Data Accuracy 3 Performance 4 Cross Platforms? 5 Publishers?
  • 58. 1 Mobile impact on Google & Facebook Internet is more than one screen = desktop 2 Google & user-centric Advanced features and targeting options 3 Technology as user-centric enabler Taking shape 4 Mobile & Social Advertising Challenges Have embraced advertising
  • 59. Thank you Google Thank you to you and your successful companies who believe in us and invest massively on Google so you‟re a little bit at home here :-) 2nd half of the chessboard