4. Definition of Verbal Communication
Verbal is the Latin adjective of the term
‘word’.
Verbal Communication, therefore, means
communicating with words.
When there is an exchange of information,
ideas or feelings using words, it is called
verbal communication.
10. ORAL COMMUNICATION -
Less expensive
Saves time
More personal
More persuasive
Useful for most kinds of audience
Immediate feedback is possible
Secrecy is possible
Suitable for emergency
Flexible and adaptive
Non-verbal cues identifiable
Fosters harmonious relationship
Group communication is possible
11. ORAL COMMUNICATION -
DISADVANTAGES
Poor retention
No record
Emotions rule
Legally not valid
Low reference value
Not useful for long distance
Diversion of subject matter
Low accountability
14. LIMITATIONS OF WRITTEN
COMMUNICATION
oSlow and time Consuming
oExpensive
oUnsuitable for illiterate people
oLacks confidentiality
oFiling becomes an additional responsibility
oImpersonal, especially in sensible situations
oCommunicator has no control over when and where the message is
read