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Learn How To Use Business Reports
1. Learn How To Use Business Reports
Explore how Business Reports can help in your business
2. Learning Objectives
In this tutorial, we will take you through:
• Importance of Business Reports
• Types of Business Reports
• How to access business reporting dashboard
• Payment reports for ‘Sales to Cash Reconciliation’
• FA reports for ‘Warehouse Reconciliation’
• Fulfilment reports for ‘Inventory Reconciliation and Order Tracking’
3. Importance of Business Reports
• We understand that one of the most important things for running an
online business successfully is to be able to get an end to end picture of
your business
• Business reports are a way to provide accurate data for different areas of
business like inventory, orders, returns, payments and others. You can link
these reports with each other and perform an end-to-end reconciliation of
your inventory to orders to cash
• These reports will enable you to know:
Your overall sales at Flipkart
Order fulfilment status for the sales
Payment status for all the sales happened
The status of your consignments and recalls in Flipkart Advantage
program
All the relevant information for assessing your business performance at
Flipkart
4. Type of Business Reports
• There are three main types of reports:
• FA Reports
o Inwarding and Recall Reports for FA sellers
• Fulfilment Reports
o Orders Reports
o Returns Report [Will be available soon]
o Weight Anomaly Report
• Payment Reports
o Sales report and Payment status reports for orders and services
• You can filter these reports by date range. Data for a 12 month period
will be available
• All these reports will also be auto-generated for you monthly
6. How to access Business Reports dashboard
Step 1:Log into your Flipkart Seller
Account
Step 2:Click on the Metrics Tab
Step 3: Click on Reports
Step 4:Click on Payment Reports
7. How to access Business Reports dashboard
Step 5:The section will expand and you will need to
click on Generate Report
8. How to access Business Reports dashboard
Step 6:Select the date range
Step 7:Click on Generate
Step 8:Once the report is
generated, click on download
Note: The report generation might take few minutes. The link to the report will also be
emailed to you once it is available for download.
10. Contents of Payment Reports
There are four types of Payment Reports:
Sales Report: Gives all necessary information to help you post your sales and pay sales taxes.
Order Payment Report: This report tells you
• Status of your ‘Order related payments’ whether they are paid out or scheduled for pay
out in future, etc.
• Amounts paid for an Order Item, break up of fee and charges deducted, etc.
Service Payment Report: This report tells you
• Payment status of services availed by you from Flipkart. These services charges might
have already been settled with you, or might be scheduled to be settled in future
• Detailed information on amounts/charges for the services
Protection Payment report (for Warehouse Lost Cases): This report tells you
• The warehouse lost cases for which a protection fund was paid to you along with all
payout details
11. How to Use Payment Reports
Step 1: Download Sales Report
• Get sales report for a time period you are interested to reconcile for. This will give
you a complete list of sales that were made by you for that time period
• Your sales report should reconcile with ‘Orders Report’. There can be cases where
an order is placed but not yet approved. It will show up in orders report but not in
sales report as it is still not considered as a sale, until it’s approved
• You can figure out all the sales done for a period along with segregation of
approved, cancelled, returned cases
• You can find out sales at a warehouse level using shipper pincode
• You now can figure out taxes types like CST, VAT along with rates of taxes through
this report
• You can view the buyer invoice details from this report
12. How to Use Payment Reports
Step 2: Download Order Payments Report
• Next, get the order payments report. This report will have a payment entry
corresponding to every entry in sales report i.e. you will get payment status for
each of your sales made for that time period
• Note that some of the orders might have got paid out already, some might be
scheduled in future and for some, the billing itself might not have been
initiated, based on order status
• Now that you have looked at the payment status of all your sales, you can
calculate how much money you received so far for your sales and how much is
scheduled in future
13. How to Use Payment Reports
Step 3: Download Service Payments Report
• Next, you can download the service payment report. This report will list out
all the services availed by you from Flipkart like FA services, Ads services,
etc. along with payment details
• You can calculate the total service charges deducted from you for the time
period in consideration and any future deductions scheduled in future
Step 4: Download Protection Payment Report
• Next, you can download the Lost SPF report and figure out the amount paid
out to you for warehouse lost cases
Step 5: Overall, you can now come up with a total amount which you have got paid
and total amount which you will get paid in future for the sales/services
made for a time period. This gives you a complete order to cash picture of
your business with Flipkart
15. Contents of FA Reports
There are two types of FA reports:
Consignment Inwards: This report tells you
• Latest status of your Consignment Inward Requests
• Number of consignment that were qc_rejected
• Number of units in each consignment you actually sent v/s the
quantity you had promised at time of consignment creation
Seller Recalls: This report will show you
• The status of your recalls, the number of recalls you have rejected
and the quantity that is actually dispatched from the warehouse
16. How to Use FA Reports
Here is how you can read/make use of the FA reports:
Consignment Inwards
• View the latest status of your Consignment Inward Requests
• You can find out how many units in each consignment were qc_rejected from the
actual quantity sent
• You can find out how many units in each consignment you actually sent v/s the
quantity you had promised at time of consignment creation
Seller Recalls
• You can find out which recall has been stuck in which state currently
• You can know how many of the recalls you have rejected
• You can know how many quantity is actually dispatched from the warehouse
18. Contents of Fulfillment Reports
There are two types of fulfillment reports:
• Orders Report
• Weight Anomaly Report
Very soon, Returns report will also be available under Fulfillment Report section.
Order Report: They help you to understand details of the orders that you have
received and the orders fulfilled. You can use this information for:
• Inventory reconciliation (how many products have been shipped out and
when)
• Order tracking (how many orders are in transit, how many orders not yet
picked by logistics, how many orders not yet processed, how many orders
got cancelled / returned, etc.)
• Fulfillment performance (how many orders were breached, how quickly
were they fulfilled)
Weight Anomaly Report:
• List of orders/listings for which you have entered incorrect Packaging
Dimensions according to our sources
19. How to Use Orders Report
• You can analyse your data for FBF, Non FBF, Self Ship orders separately by filtering on
the column titled “Fulfilment Type”
• In order to analyse data for a particular Warehouse or set of Warehouses, please filter
using the column “Fulfilment Source”
• To know the status of your orders and to track outbound material movement, refer to
the "Order status" column
• If an Order item is in status = cancelled, you can check more details like cancellation
date, reason etc.
• If an Order item is in status = returned, you can check more details like return date,
reason etc.
• To track your fulfilment performance w.r.t RTD breaches, please refer to the columns -
"Dispatch By Date" and "Order Ready for Dispatch on Date"
20. How to Use Orders Report
• To track your fulfilment performance w.r.t pickup attempts, please refer to the column
– “Seller Pickup Re-attempts”
• For inventory reconciliation of cancelled or returned orders, check the type of
cancellation and return along with their dates
• Please use Order Item ID as a joining key to lookup as identifier in other payments /
sales report
• For more details about an associated return with an order, please refer to Return ID. We
will be soon releasing returns Report, till then refer to Returns Dashboard
21. How to Use Weight Anomaly Report
• In this report, You can find the list of orders/listings for which you have entered
incorrect Packaging Dimensions according to our sources
• Please select the date range to generate report for all the anomaly orders which are
marked “Ready to Dispatch” between the selected dates
• If you have encountered a Seller Performance Policy action due to 'Weight Anomalies',
please use this report to find the orders/listings where incorrect Packaging Dimensions
have been entered and improved
