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flickr: pleeker




          To	
 DITA	
 or	
 not	
 to	
 DITA?




                         Sarah O’Keefe (@sarahokeefe), Scriptorium
                                      Alyssa Fox (@afox98), NetIQ
                                    Toni Mantych (@tcmpdx), ADP
contentstrategy101.com
Before	
 we	
 begin…
       ❖    Everyone is muted except for the
            presenter
       ❖    Please ask your questions through the
            Questions area in the webcast interface
       ❖    The presentation is being recorded;
            attendees do not appear in the
            recording


contentstrategy101.com
Sarah	
 O’Keefe	
 
       @sarahokeefe
       ❖   Founder and president, Scriptorium
           Publishing, www.scriptorium.com
       ❖   Based in North Carolina
       ❖   Coauthor with Alan Pringle of Content
           Strategy 101 (just released!)
       ❖   Interested in collision of content,
           publishing, and technology


contentstrategy101.com
Alyssa	
 Fox
        @afox98
    ❖   Senior Manager of Information
        Development, NetIQ
    ❖   STC Secretary and 2012 Summit
        Program Chair
    ❖   15+ years of tech comm
    ❖   Interested in usability, targeted
        documentation, and Agile
    ❖   Houston, Texas
contentstrategy101.com
Toni	
 Mantych
       @tcmpdx
       ❖   Information Architect, ADP
       ❖   Overseeing migration of 60 people
           to DITA
       ❖   20+ years as a writer;
           10+ years in tech comm
       ❖   Portland, Oregon



contentstrategy101.com
contentstrategy101.com
Agenda
           ❖   Why DITA? (Toni)
           ❖   Why not DITA? (Alyssa)
           ❖   Advantages and disadvantages
           ❖   Most important factors in the decision
           ❖   Mistakes were made



contentstrategy101.com
To	
 DITA…	
 (Toni)




                         flickr: roryfinneren

contentstrategy101.com
…or	
 not	
 to	
 DITA	
 (Alyssa)




                                   flickr: thegirlsny

contentstrategy101.com
Biggest	
 advantage	
 (Toni)




                               flickr: bunnicula

contentstrategy101.com
Biggest	
 advantage	
 (Alyssa)




                                 flickr: jayhem

contentstrategy101.com
Biggest	
 challenge	
 (Toni)




                               flickr: ryanh

contentstrategy101.com
Biggest	
 challenge	
 (Alyssa)




                             flickr: onmagazine

contentstrategy101.com
Decision	
 factors
       ❖    Team size
       ❖    Deliverable requirements
       ❖    Localization requirements
       ❖    Skill sets
       ❖    Budget
       ❖    Corporate culture


contentstrategy101.com
No	
 business	
 case…
       ❖    Overwhelming cost of migration
       ❖    Little reuse
       ❖    Need for authoring flexibility
       ❖    No localization




contentstrategy101.com
Can’t	
 meet	
 requirements	
 
       with	
 current	
 toolset…
       ❖    Custom deliverable formats
       ❖    Need for heavy metadata
       ❖    Flexibility
       ❖    Localization
       ❖    Component-based product architecture



contentstrategy101.com
Lessons	
 learned…




                         flickr: ndanger

contentstrategy101.com
What	
 could	
 change	
 your	
 decision?
         What	
 could	
 change	
 your	
 
                  decision?




                                     flickr: ted_major

contentstrategy101.com
Getting	
 off	
 the	
 platform




                                 flickr: ndanger

contentstrategy101.com
Sample	
 business	
 cases
       ❖    http://www.contentstrategy101.com/
       ❖    8 case studies
       ❖    Sample cost calculations




contentstrategy101.com
Content Strategy 101 Sarah S. O’Keefe and Alan S. Pringle




                                                            Content Strategy 101
                                                            Transform Technical Content into a Business Asset




                                                                                                                   ❖   Available now!
                                                                                                                   ❖   Print, EPUB, and Kindle
                                                                                                                   ❖   www.contentstrategy101.com




                                                                           Sarah S. O’Keefe
                                                                            Alan S. Pringle
                                                                                         Foreword by Ann Rockley




                                          contentstrategy101.com
Upcoming	
 events
       ❖    Business case for content strategy in
            tech comm webcast
       ❖    Lavacon conference (Portland, OR)
       ❖    tekom/tcworld (Germany)
       ❖    Register/more information at
            www.scriptorium.com/events


contentstrategy101.com
Questions?




contentstrategy101.com

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To DITA or not to DITA

  • 1. flickr: pleeker To DITA or not to DITA? Sarah O’Keefe (@sarahokeefe), Scriptorium Alyssa Fox (@afox98), NetIQ Toni Mantych (@tcmpdx), ADP contentstrategy101.com
  • 2. Before we begin… ❖ Everyone is muted except for the presenter ❖ Please ask your questions through the Questions area in the webcast interface ❖ The presentation is being recorded; attendees do not appear in the recording contentstrategy101.com
  • 3. Sarah O’Keefe @sarahokeefe ❖ Founder and president, Scriptorium Publishing, www.scriptorium.com ❖ Based in North Carolina ❖ Coauthor with Alan Pringle of Content Strategy 101 (just released!) ❖ Interested in collision of content, publishing, and technology contentstrategy101.com
  • 4. Alyssa Fox @afox98 ❖ Senior Manager of Information Development, NetIQ ❖ STC Secretary and 2012 Summit Program Chair ❖ 15+ years of tech comm ❖ Interested in usability, targeted documentation, and Agile ❖ Houston, Texas contentstrategy101.com
  • 5. Toni Mantych @tcmpdx ❖ Information Architect, ADP ❖ Overseeing migration of 60 people to DITA ❖ 20+ years as a writer; 10+ years in tech comm ❖ Portland, Oregon contentstrategy101.com contentstrategy101.com
  • 6. Agenda ❖ Why DITA? (Toni) ❖ Why not DITA? (Alyssa) ❖ Advantages and disadvantages ❖ Most important factors in the decision ❖ Mistakes were made contentstrategy101.com
  • 7. To DITA… (Toni) flickr: roryfinneren contentstrategy101.com
  • 8. …or not to DITA (Alyssa) flickr: thegirlsny contentstrategy101.com
  • 9. Biggest advantage (Toni) flickr: bunnicula contentstrategy101.com
  • 10. Biggest advantage (Alyssa) flickr: jayhem contentstrategy101.com
  • 11. Biggest challenge (Toni) flickr: ryanh contentstrategy101.com
  • 12. Biggest challenge (Alyssa) flickr: onmagazine contentstrategy101.com
  • 13. Decision factors ❖ Team size ❖ Deliverable requirements ❖ Localization requirements ❖ Skill sets ❖ Budget ❖ Corporate culture contentstrategy101.com
  • 14. No business case… ❖ Overwhelming cost of migration ❖ Little reuse ❖ Need for authoring flexibility ❖ No localization contentstrategy101.com
  • 15. Can’t meet requirements with current toolset… ❖ Custom deliverable formats ❖ Need for heavy metadata ❖ Flexibility ❖ Localization ❖ Component-based product architecture contentstrategy101.com
  • 16. Lessons learned… flickr: ndanger contentstrategy101.com
  • 17. What could change your decision? What could change your decision? flickr: ted_major contentstrategy101.com
  • 18. Getting off the platform flickr: ndanger contentstrategy101.com
  • 19. Sample business cases ❖ http://www.contentstrategy101.com/ ❖ 8 case studies ❖ Sample cost calculations contentstrategy101.com
  • 20. Content Strategy 101 Sarah S. O’Keefe and Alan S. Pringle Content Strategy 101 Transform Technical Content into a Business Asset ❖ Available now! ❖ Print, EPUB, and Kindle ❖ www.contentstrategy101.com Sarah S. O’Keefe Alan S. Pringle Foreword by Ann Rockley contentstrategy101.com
  • 21. Upcoming events ❖ Business case for content strategy in tech comm webcast ❖ Lavacon conference (Portland, OR) ❖ tekom/tcworld (Germany) ❖ Register/more information at www.scriptorium.com/events contentstrategy101.com