1. Phone # 520-366-7515; Email: Srrein79@gmail.com ; 125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085
Scott Rein
Summary:
 Project/ Operations Manager with over 25 years of experience in a variety of organizations and industries
including: manufacturing, healthcare, consumer products, defense, insurance, non-profit, state and federal
government.
 Demonstrated a track record of successfully managing business operations and projects of different types, size and
complexity to achieve organizational objectives.
 Experienced with managing people; leading teams; and working in unstructured, ambiguous and fast moving
situations.
 Effective communicator with people from diverse backgrounds, skillsets, cultures; and all levels of an organization.
 Managed business and IT projects using Clarity, Agile and Lean Six Sigma tools and methodology, through
all phases of the SDLC to include software and website development, infrastructure upgrades, and package
systems implementations across multiple platforms to meet performance improvements, business processes
changes, workflow management, decision rules engine and related business requirements.
 Managed projects from initiation through implementation including phases such as planning, analysis, design
development and implementation on multiple system projects to develop new applications, upgrades, infrastructure,
and tech refresh. Experienced with asset management tracking, deployment, and financial disposition.
 Defined and led multiple system testing activities on new software development, system upgrades, and major system
implementation projects. This included the testing strategy, scenarios, scripts, test data, and roles of team members.
 Senior Manager providing leadership to the organization and support to Executive Management on a variety
of actimities and issues, annual operations budget, contracts review and negotiations, instrumental in
strategic planning and decisions.
 Managed business and IT projects across the organization where responsibilities included: corporate policies &
procedures, contract deliverables, and internal audits; IT and Telephony – architecture, software and infrastructure;
Fleet management to include implementation of a Maintenance Management System process; Facilities maintenance
& repair, expansion and related operations contracts and leases. Experienced with state and federal grant projects
and related accounting of funds. .
 Project Manager of a diverse mix of projects including: operations and IT enhanceents, system deployments; New site
selection, build-out and opening three new sites; successfully implemented process and business system
improvements by replacing a manual client medical records/charting process and a legacy insurance billing system.
 Project Manager/ Business Analyst – Developed proposals to customers; Managed different projects to
deliver services for Corporate, State and Local Government clients.
 Project: Implemented new enterprise application and infrastructure to improve the enterprise operations and
distribution across the U.S. Analyzed business and technical requirements, impacts to existing business processes;
developed phased rollout strategies & schedule; defined the team structure, roles & responsibilities; and managed the
deployment team to complete six to ten sites per week.
 Implemented new business information systems (EHR, CMMS, ERP, MRP, WMS) along with new streamlined
processes across the organization; Managed software/hardware developments across a diverse mix of technologies
and platforms. These included: selections, feasibility assessments, pilots, and phased implementation projects to
meet functional, technical, and delivery capabilities and business requirements, SDLC and Agile development
methodologies.
Education:
 Master of Science, Management, Florida Institute of Technology, Melbourne, FL 1989
 Bachelor of Science, Engineering Management/ Industrial Distribution, Clarkson University, Potsdam, NY 1985
Skills:
 Operations Management
 Information Technology
 Accounting & Finance
 Distribution & Logistics
 Process Reengineering
 Contracts Management

2. Phone # 520-366-7515; Email: Srrein79@gmail.com ; 125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085
Organizations & Affiliations:
 Project Management Institute (PMI) – Member since 1989
 Habitat for Humanity – Mid Ohio – Volunteer, Former Member of the Operating Committee for ReStores, PM on
opening a new ReStore location, Job Site Crew Lead
 National Alliance on Mental Illness of Southeastern Arizona (NAMI SEAZ) - Volunteer, Former Member of Board of
Directors
Professional Experiences:
Nationwide Insurance (Client) – Collabera, Inc., Columbus, OH November 2015 – August 2016
A global IT staffing firm with U.S. Based Revenue of $550 M providing companies with high quality IT resource needs
through Staff Augmentation, Permanent Placement Services and Vendor Management Programs.
Project Manager
 Managed business and IT projects using Clarity, Agile and Lean Six Sigma tools and methodology, within a Tier 1
Program to include software selection and a feasibility assessment to meet underwriting processes, workflow
management, decision rules engine, and related business requirements.
 This included integration with iPipeline and other intake systems requirements across multiple sales channels for new
Life Business.
 Managed 32 Short Term Enhancement projects to implement interim fixes to business pain points until the future state
solutions starts a phased deployment in late 2017.
Southeastern Arizona Consumer-Run Services (SEACRS), Inc. (DBA - Wellness Connections),
Sierra Vista, AZ April 2013 – June 2015
A $2.3 Million non-profit, 501(c) 3 charitable organization, Wellness Connections provides mental health recovery support,
coaching & mentoring, and vocational & employment services for the communities and clients they serve in Southeastern
Arizona.
Operations Manager
 Managed operations across the organization where responsibilities included: corporate policies & procedures,
contract deliverables, and internal audits; IT and Telephony – architecture, hardware, software and infrastructure;
Fleet management to include implementation of a Maintenance Management System process; Facilities maintenance
& repair, expansion, and related operations contracts and leases. Responsible for corporate asset management.
 Senior Manager providing leadership to the organization and support to the Executive Director on a variety of duties
and issues, payroll and financial signature authority, annual operations budget, contracts review and negotiations,
instrumental in strategic planning and decisions.
 Project Manager of a diverse mix of projects including: IT and Telephony upgrades; New site selection, build-out and
opening three new sites; successfully implemented process and business system improvements by replacing a
manual client medical records/charting process and a legacy insurance billing system. This was achieved by
implementing a new Electronic Health Records (EHR) system along with new streamlined processes across the
organization including data validation and pilot production; Implemented IT standards for hardware, software, and
workstation images; Implemented voice & data services improvements; Prepared and implemented new
Transportation Operations policies and procedures across the organization. This improved safety, customer service
standards, cost management and reduction in down-time of vehicles being out-of-service.
Cardinal Health, Inc, Columbus, OH 2010 – 2012
A $108 Billion Pharmaceutical and Medical Products Distribution Corporation.
Project Manager, Enterprise Information Technology (EIT) – Project Management Office
 Managed projects within EIT-Shared Services including: order intake, financial, business systems/software
deployment, SQL database upgrades, IT infrastructure upgrades, mergers & acquisitions impacting IT within the
pharmaceutical business division. Typically managed a portfolio of 6-8 projects consecutively with teams of 5-20
people per project, under a matrix management structure, and combined budgets averaging $3M.
 Defined and led multiple system testing activities on software upgrades and system implementation projects. This
included testing strategy, task structure, testing roles. and data validation during migrations.
 Managed complex projects through all phases of the project life cycle. Worked directly with project stakeholders and
senior management. Worked with corporate asset management team with deployment and tech refresh of hardware.
 Provided regular project status reports on progress, financials and key performance indicators (KPIs).
 Delivered benefits have included: improvements effecting business operations across 38 company warehouse sites
and Corporate and Field Staff deployed across the U.S.; implemented strategic technical system improvements and
documentation; training; management of procurement and supplier contracts; and coordination to deliver materials
and people where they were needed.

3. Phone # 520-366-7515; Email: Srrein79@gmail.com ; 125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085
Information Control Corporation (ICC), Columbus, OH 2005 – 2010
A $43 Million Regional IT Consulting and Technical Staffing firm.
Project Manager & Consultant
 Managed the Application Support Service team that provided ICC clients with operational IT support, and software
maintenance under support contracts. The client’s included state agencies, local municipalities, a behavioral health
and substance abuse crisis treatment center, and medium size businesses.
 Project Manager/ Business Analyst – Developed proposals to customers; Managed multiple projects to deliver
services for ICC’s Corporate, State and Local Government clients. Hands-on experience using Waterfall, Agile, and
Lean Agile methodologies.
 Led multiple IT projects for new software development and major system implementation projects to include extensive
testing activities. This included the testing strategy, scenarios, scripts, test data, and roles of team members.
 Project: Corporate Acquisitions & Divestitures that required integration or separation of IT business systems and
infrastructure across sites in the U.S. and Europe. Program Manager supervising project managers and cross
functional teams to successfully integrate IT policies and procedures to Corporate direction; assessed requirements,
executed migrations or disposition of IT hardware, software, and infrastructure to standards; provided status to
stakeholders. Responsible for program and project oversight, completion of deliverables on schedule, management of
project financials, and key performance metrics (KPIs).
 Project: Implemented new enterprise infrastructure to improve the enterprise medication order management system to
180 long-term care pharmacies across the U.S. Analyzed business and technical requirements, impacts to existing
business processes; developed the rollout strategy & schedule; defined the team structure, roles & responsibilities;
and managed the deployment team to complete six to ten sites per week.
Safelite Glass Corporation, Columbus, OH 2001 – 2005
A $480 Million Automotive glass company that includes: Manufacturing, Mobile Repair Services, and Insurance Claim
intake and processing services.
Project Manager, Information Technology Dept.
 Focused on medium to large systems projects supporting a diverse mix of business requirements.
 Technology - Led a $7.2M systems development and integration project to link new Warehouse Management,
Accounting, and Purchasing systems. Guided a 35-person data base integration team to successfully complete
project milestones on schedule and adapt to changing business requirements.
 Supply Chain – Managed multiple supply chain projects including: a Just-In-Time parts order fulfillment process
project that launched a pilot within 90 days; Lead a $10.5M supply chain project to reengineer and implement
improved business processes in Planning, Manufacturing, Inventory Control, and Warehouse operations leveraging
an Enterprise Resource Planning (ERP) business system. Led a 25 person team.
Deloitte & Touche, LLP, Columbus, OH 1998 – 2001
A $28.8 Billion Accounting, Tax, Business Financial Advisory, Risk Management, and Consulting Services firm
Consulting Manager, Management Solutions & Services Practice
 Managed $750K to $4.5M projects for government and corporate clients through all phases of the project life cycle.
Supported accounting and risk assessment audits
 Managed Enterprise Resource Planning (ERP) solution implementations for multiple manufacturing clients. This
included process improvements, analysis and setup of raw materials procurement, production scheduling using
Manufacturing Resource Planning (MRP), finished goods reporting, warehouse management, and transportation
management processes to meet operational requirements.
 Worked with business stakeholders to provide thought leadership, define and document business requirements,
implement process improvements and develop strategies to improve business operations.
Ford Motor Company, New Markets Group (Client) - Computer Horizons Corporation, Troy, MI 1997
A $69M Information technology services firm
Sr. Technical Consultant
 Supported the enterprise launch team and worked with local project teams in-country to deploy new ERP and MRP
business systems in Ford’s new market countries. Developed business processes and system setup for
manufacturing plants and sales company operations located in Brazil, Venezuela, India, China, Thailand, Philippines,
South Africa and Belarus.