Strategic leader who positively impacts company performance by meeting commitments with integrity and selfless service. A collaborative problem solver with the ability to lead, implement process improvements, create cost reduction, and exceed customer’s expectations.
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SCOTT C. PENCE
STRATEGICLEADER Strategic leader who positively impacts company performanceby meeting commitments with
integrity and selfless service.A collaborativeproblemsolver with the ability to lead,implement
process improvements, create costreduction, and exceed customer’s expectations.
MILITARY
EXPERIENCE
ARMY NATIONAL GUARD: CORPORAL 03/2009- 09/2016
-Deployment, Operation EnduringFreedom: Kandahar,Afghanistan 2011/12
-Motor TransportOperator with extensive trainingin preventative
maintenance
-Led, motivated, and trained soldierson/off field by completing missions,
implementing decisions,and maximizingtime/resources.
-Supervised and maintained the Humanitarian Assistanceyard to ensure
comfort of Foreign Nationals.
-Diversified with the ability to delegate tasks respectively and keep the safety
of others at hand when completing mock drillsetc.
-Risk assessments, weapons training,onlineand field exercises.
PROFESSIONAL
DEVELOPMENT
-Concealed Carry,Ohio
-Leadership Development Courses:Business decision making,Supervision &
Principles of Management.
-Salesman of the Month Award: March,July, August, September 2016,Excelled
at sellingnewand used machinery and exceeded shortterm goals.
-Knowledge of Nationwide InsurancePolicies and Procedures.
PROFESSIONAL
EXPERIENCE
INDUSTRIAL PARTS AND SERVICE: MATERIAL HANDLING CONSULTANT 09/2013- PRESENT
-Developed new relationshipsby creating15 new customers.
*Results: Increased Fork liftrevenue by 1 million notincludingfuture
investments.
-In charge of five counties by maintaining currentaccounts and building
customer rapport.
-Assessing of material handlingneeds by completing onsitesurveys and
evaluatingmaintenanceand fuel costsavings.
-Preparing sales quotes:Financing,budgeting, rentals,sales incentives,
adjustingpercentages,and finalizingall deals.
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NATIONWIDE INSURANCE: ADMINISTRATIVE SECRETARY 05/2010-09/2013
-Streamlined process:ITrecommendation to implement network change for
the field adjusters for a more user friendly application.
*Results: Process changeoccurred 01/2011,Bravo Recognition received.
-Liaison for regional offices and researched check processes and maintained
guidelines.
-Researched PoliceReports and confirmed information on daily data sheets.
-Communicated with Adjusters to cancel and reissued checks.
-Responsiblefor maintainingsupplies & interofficeequipment for Claims Dept.
within the guidelines of department’s budget.
NATIONWIDE INSURANCE/ SPHERION TEMP AGENCY: FACILITIES 01/2010-05/2010
-Closed out work orders usingAngus daily.
-Set-up conference rooms, teleconference, and evaluated equipment to
ensure proper functionality for safety of all associates.
-Processed incoming/outgoingpackages via USPS.
-Assisted the Mail Room as needed.
-Operated palletjack and processed staples orders.
EDUCATION STARK STATE COLLEGE OF TECHNOLOGY: BUSINESS MANAGEMENT, SALES MINOR
-Undergraduate Studies in Business,Human Resources,Marketing, & Sales
-Expected degree completion: End of 2016.