Scott Ireson worked for Rowan Sales and Marketing from December 2001 to June 2004, servicing clients' products in 8 locations across Houston and Dallas. He conducted himself professionally, addressed any service issues, and willingly worked extra hours to help the company succeed. Though Scott's position was eliminated due to industry restructuring, his employer considered him a dedicated and reliable employee during his time servicing the Home Depot, Expo, and Great Indoors accounts.