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DigitalTrends
that createaBang!
Section
SlideTitle 1
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Instagram’sNew
ZoomFeatures
InstagramAddsNewFeaturesInQuiet
Update
Feature 3
Users can now zoom while recording a video
• How? By swiping up or down
• Added to both the iOS and Android Versions
Source: http://www.digitaltrends.com/social-media/instagram-update-adds-video-zoom/
Post introducing Stories, Instagram has once again ripped off Snapchat’s features.
Feature 1
Instagram has enabled a zoom feature,
which lets people pinch the screen to
have a closer look at photos and videos
Feature 2
Users can double tap the screen while
recording a video to switch between the
front and rear cameras.
• It’s now possible to shoot yourself
and something else of interest in
the same video
• Only available for Apple users
http://cdn1.tnwcdn.com/wp -content/blogs.dir/1/files/2016/09/SmartSelectGIF_2016-
08-31-11-41-17.gif
Howarebrandsusingthenewzoom
functionalityforcustomerengagement?
Source: https://insights.newscred.com/heres-how-6-brands-are-using-instagrams-new-zoom-feature/
TO LAUNCH NEW PRODUCT TO PROMOTE OFFERS
Bud Light Lime-A-Rita Caption: Are you #MargaReady?
Our new flavor is just a pinch away. Zoom in and find out
what it is.
British Airways Caption: #Zoom in for a closer look. Where will
your next #CityBreak be? Whether it’s iconic #sights, the buzz of
a traditional market or the best in local cuisine, city breaks are
one of our favourite journeys. #discover#Berlin #Germany
Howarebrandsusingthenewzoom
functionalityforcustomerengagement?
Source: https://insights.newscred.com/heres-how-6-brands-are-using-instagrams-new-zoom-feature/
TO REASSURE QUALITYTO SHARE A JOKE
Ruby Tuesday Caption: Are those strawberries?
REAL strawberries?! Yeah, zoom on in and get
yourself some of this freshness.
Noosay Yogurt Caption: What do cows say when
they play hide-and-seek? Hint: pinch and zoom to find
out.
Howarebrandsusingthenewzoom
functionalityforcustomerengagement?
SPOT-THE-OBJECT CONTEST
Turbo Tax Caption: Can you spot the #TurboTax check ball?
We're celebrating Instagram #zoom & the end of summer with an
outdoor #picnic. Zoom to find the check ball and the first to answer
correctly will win a prize! #summer #giveaway
General Electric Caption: Look out below! Pulitzer prize-
winning photographer @VincentLaForet shoots a bird-eye view
photo of #GE’s Tier 4 #locomotive as it snakes along the Transit
Test Track at the Transportation Technology Center. Now that
@instagram lets you zoom into photos, get a closer look — how
many rail cars can you spot #GETier4 #IndustrialInternet #railfan
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Twitter’sNew
DirectMessage
(DM)Features
Twitterhasintroducedseveralnewfeatures
forDirectMessages(DMs)
Source: https://insights.newscred.com/heres-how-6-brands-are-using-instagrams-new-zoom-feature/
Know when someone has read your DMs:
You can now see if someone has read your
message. This feature is automatically
activated when you install the update.
However, it can be turned off in your “privacy
and safety” settings.
Automatic Preview of Web Link:
Now, when you send a web link in a DM, a
preview will automatically be created allowing
the recipient to get a better idea of the link
Typing Indicator:
You will now be able to see when someone is
typing a message just like on messenger apps
– by the appearance of three dots
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Social Media
Etiquette
The Etiquette:
 Ensure your profile is complete – not very
helpful if your customers can’t find vital
statistics such as company description,
contact information and location.
 You can post several times a day, but make
sure they’re spaced out
 Use hashtags wisely; you should not have 10
hashtags for a Facebook post
 Respond to all comments – good or bad
 Content Division:
• 80% entertain and inform
• 20% sell
 Respond to Facebook Messages in a timely
manner to keep your response rate high
 Don’t delete negative comments – address
them as honestly as possible and provide a
solution.
 Limit your product pitches to your own
Facebook page; use other pages to engage
in comments and witty conversation
Source: http://www.socialsamosa.com/2014/08/infographic-social-media-etiquette/
Why Use Facebook?
• To engage with your fans
• Post engaging and entertaining
content to attract potential
followers
The Etiquette:
 Use appropriate hashtags for your brand;
golden number: 11 hashtags
 Use industry relevant hashtags – think
about how people might search for your
content topic
 Always give credit to original poster when
reposting
 Don’t use hashtags such as #LikesforLikes
– it’s unprofessional
 Post consistently – to stay in your
audience’s eye
 Use the bio link to generate traffic – when
you have a new product, blog post or
landing page, add the link in the bio and
create posts with the link as your call-to-
action
Source: http://www.socialsamosa.com/2014/08/infographic-social-media-etiquette/
Why Use Instagram?
• To share a story
• Pick a unique but relevant theme
and create your own high quality
photos
The Etiquette:
 Respond to all comments as quickly as
possible
 Be visual; tweets that feature images earn
150% more retweets and lead to 18%
more clicks
 Interact with your audience; see a
question on Twitter that your brand can
answer? Send a friendly reply!
 Earn followers with share-worthy content,
don’t beg followers to retweet
 Build connections – send out thank you
tweets to those who mention or retweet
you.
 Don’t follow everyone, who follows you –
beware of spammers
Source: http://www.socialsamosa.com/2014/08/infographic-social-media-etiquette/
http://www.outboundengine.com/blog/social-media-etiquette-for-business-25-dos-donts/
Why Use Twitter?
• Quick, easy conversation
• Golden Rule: “keep your updates
short and response time even
shorter”
Themostimportant
question…Whentopost?
CoSchedule has put together 16 studies to understand the best time for posting on each
social network for MORE TRAFFIC, MORE ENGAGEMENT & MORE FOLLOWERS
Source: http://coschedule.com/blog/best-times-to-post-on-social-media/
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Digital Trends - September 2016

  • 1.
  • 2. This is just a place holder for what the insight is for. This needs to be replaced. This is just a place holder for what the insight is for. This needs to be replaced. DigitalTrends that createaBang!
  • 3. Section SlideTitle 1 This is just a place holder for what the insight is for. This needs to be replaced. Instagram’sNew ZoomFeatures
  • 4. InstagramAddsNewFeaturesInQuiet Update Feature 3 Users can now zoom while recording a video • How? By swiping up or down • Added to both the iOS and Android Versions Source: http://www.digitaltrends.com/social-media/instagram-update-adds-video-zoom/ Post introducing Stories, Instagram has once again ripped off Snapchat’s features. Feature 1 Instagram has enabled a zoom feature, which lets people pinch the screen to have a closer look at photos and videos Feature 2 Users can double tap the screen while recording a video to switch between the front and rear cameras. • It’s now possible to shoot yourself and something else of interest in the same video • Only available for Apple users http://cdn1.tnwcdn.com/wp -content/blogs.dir/1/files/2016/09/SmartSelectGIF_2016- 08-31-11-41-17.gif
  • 5. Howarebrandsusingthenewzoom functionalityforcustomerengagement? Source: https://insights.newscred.com/heres-how-6-brands-are-using-instagrams-new-zoom-feature/ TO LAUNCH NEW PRODUCT TO PROMOTE OFFERS Bud Light Lime-A-Rita Caption: Are you #MargaReady? Our new flavor is just a pinch away. Zoom in and find out what it is. British Airways Caption: #Zoom in for a closer look. Where will your next #CityBreak be? Whether it’s iconic #sights, the buzz of a traditional market or the best in local cuisine, city breaks are one of our favourite journeys. #discover#Berlin #Germany
  • 6. Howarebrandsusingthenewzoom functionalityforcustomerengagement? Source: https://insights.newscred.com/heres-how-6-brands-are-using-instagrams-new-zoom-feature/ TO REASSURE QUALITYTO SHARE A JOKE Ruby Tuesday Caption: Are those strawberries? REAL strawberries?! Yeah, zoom on in and get yourself some of this freshness. Noosay Yogurt Caption: What do cows say when they play hide-and-seek? Hint: pinch and zoom to find out.
  • 7. Howarebrandsusingthenewzoom functionalityforcustomerengagement? SPOT-THE-OBJECT CONTEST Turbo Tax Caption: Can you spot the #TurboTax check ball? We're celebrating Instagram #zoom & the end of summer with an outdoor #picnic. Zoom to find the check ball and the first to answer correctly will win a prize! #summer #giveaway General Electric Caption: Look out below! Pulitzer prize- winning photographer @VincentLaForet shoots a bird-eye view photo of #GE’s Tier 4 #locomotive as it snakes along the Transit Test Track at the Transportation Technology Center. Now that @instagram lets you zoom into photos, get a closer look — how many rail cars can you spot #GETier4 #IndustrialInternet #railfan
  • 8. Section SlideTitle 1 This is just a place holder for what the insight is for. This needs to be replaced. Twitter’sNew DirectMessage (DM)Features
  • 9. Twitterhasintroducedseveralnewfeatures forDirectMessages(DMs) Source: https://insights.newscred.com/heres-how-6-brands-are-using-instagrams-new-zoom-feature/ Know when someone has read your DMs: You can now see if someone has read your message. This feature is automatically activated when you install the update. However, it can be turned off in your “privacy and safety” settings. Automatic Preview of Web Link: Now, when you send a web link in a DM, a preview will automatically be created allowing the recipient to get a better idea of the link Typing Indicator: You will now be able to see when someone is typing a message just like on messenger apps – by the appearance of three dots
  • 10. Section SlideTitle 1 This is just a place holder for what the insight is for. This needs to be replaced. Social Media Etiquette
  • 11. The Etiquette:  Ensure your profile is complete – not very helpful if your customers can’t find vital statistics such as company description, contact information and location.  You can post several times a day, but make sure they’re spaced out  Use hashtags wisely; you should not have 10 hashtags for a Facebook post  Respond to all comments – good or bad  Content Division: • 80% entertain and inform • 20% sell  Respond to Facebook Messages in a timely manner to keep your response rate high  Don’t delete negative comments – address them as honestly as possible and provide a solution.  Limit your product pitches to your own Facebook page; use other pages to engage in comments and witty conversation Source: http://www.socialsamosa.com/2014/08/infographic-social-media-etiquette/ Why Use Facebook? • To engage with your fans • Post engaging and entertaining content to attract potential followers
  • 12. The Etiquette:  Use appropriate hashtags for your brand; golden number: 11 hashtags  Use industry relevant hashtags – think about how people might search for your content topic  Always give credit to original poster when reposting  Don’t use hashtags such as #LikesforLikes – it’s unprofessional  Post consistently – to stay in your audience’s eye  Use the bio link to generate traffic – when you have a new product, blog post or landing page, add the link in the bio and create posts with the link as your call-to- action Source: http://www.socialsamosa.com/2014/08/infographic-social-media-etiquette/ Why Use Instagram? • To share a story • Pick a unique but relevant theme and create your own high quality photos
  • 13. The Etiquette:  Respond to all comments as quickly as possible  Be visual; tweets that feature images earn 150% more retweets and lead to 18% more clicks  Interact with your audience; see a question on Twitter that your brand can answer? Send a friendly reply!  Earn followers with share-worthy content, don’t beg followers to retweet  Build connections – send out thank you tweets to those who mention or retweet you.  Don’t follow everyone, who follows you – beware of spammers Source: http://www.socialsamosa.com/2014/08/infographic-social-media-etiquette/ http://www.outboundengine.com/blog/social-media-etiquette-for-business-25-dos-donts/ Why Use Twitter? • Quick, easy conversation • Golden Rule: “keep your updates short and response time even shorter”
  • 14. Themostimportant question…Whentopost? CoSchedule has put together 16 studies to understand the best time for posting on each social network for MORE TRAFFIC, MORE ENGAGEMENT & MORE FOLLOWERS Source: http://coschedule.com/blog/best-times-to-post-on-social-media/
  • 15. This is just a place holder for what the insight is for. This needs to be replaced. This is just a place holder for what the insight is for. This needs to be replaced. ThankYou