1. Team Scalawags
First Iteration Usability Findings | MidFi Prototype
20 Feb 2012
Classification Tester Modality Finding Recommendation
Serious issue Dave Apple Of the check-in process: User felt there Simplify the check-in process – one click and
iPhone were too many steps – assumed he was you’re done – instead of emulating the four
done as soon as he clicked “check in” and square check-in process as currently depicted
didn’t recognize the check in screen as a in the interface.
requisite to checking in.
“Do we need add’l games nearby – I feel
like I’m done – before I’m done – need to
make that more swift – don’t need to do
that twice. I think the popup worked –
coming to the page to check a link to
check in doesn’t feel happy.“
Serious issue Dave Apple Check in push notification problematic on 1) wire directions/google maps into
iPhone two fronts: prototype to test flow
1) wants directions to game but not 2) relocate Check In to My Games screen
wired into prototype (revise My Games screen per user
2) doesn’t see checkin as being a parallel feedback, to follow)
task to directions; would make more
sense to have this available once
player arrives at game location
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2. Classification Tester Modality Finding Recommendation
“That’s weird to me – I get the concept –
parallel to check in – I would probably go
look for a place to check in to the game –
I expected a list of game history”
Serious issue Dave Apple User did not immediately recognize Update event locations to google map pins;
iPhone “group” icons as clickable map locator number pins and list corresponding events
pins; suggested google map pins would be below the map (will require scrolling)
instantly recognizable
Serious issue Dave Apple Of social sign in: “I never login with any of Restore “create an account from scratch”
iPhone those – I don’t like things going on my affordance to allow folks the option of signing
facebook page (would like a regular login in without using social network account
so I can avoid other )“
Provide more information about how
facebook details will be used – some
reservation that “things” will be “going on my
wall” – reassure user that the system won’t
post anything to their facebook wall without
their permission 1) before they sign in and 2)
after they opt in to an event
Bug Dave Apple Axure overlays frequently off-register; Attempt to correct
iPhone makes prototype hard to read
Bug Dave Apple Refinement filters didn’t change screen Update prototype to be more responsive
iPhone display per user’s expectations (filtering
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3. Classification Tester Modality Finding Recommendation
search results)
Minor issue / Dave Apple Clicks “more players” button (not wired); Wire “more players” screen into prototype;
good idea iPhone Wants to see who else is playing to see web browser notes regarding the
evaluate whether he would opt in to this importance of avatars and ratings system.
game; discussed the importance of
understanding something more about
who he was playing with – age not
important, but skill level and
sportsmanship is – sportsmanship is a
rating that is conferred on the player by
others
Wants more “details about the people –
want to see if they look sketchy or not –
see if they’ve played a lot – what would
be cool is a rating system – if someone is
a jerk you want to warn folks so that they
don’t play with this guy -- Another thing
I’d want to see is expert level – ratings
system – sportsmanship, skill level, want
to be able to anticipate what he’s getting
into – age doesn’t matter.”
Minor issue Dave Apple Issues with “GameOn History”: “feels like Incorporate user feedback into a redesign of
iPhone stuff that’s already happened” My Games:
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4. Classification Tester Modality Finding Recommendation
“I don’t think game history would be very Should show me: “games that I accepted; I
important; shouldn’t be a primary action; joined in; and then I have to go back and
shouldn’t take a lot of space; maybe to check in when I get there – if I leave and come
find folks later that I’ve played with back I need a place to go check in it become
before see what they’re up to.” ‘games I have not checked into yet’”
Minor issue Dave Apple Of “refine” label: “more like a filter Clarify language
iPhone function but I get what that means”
SecondIteration Usability Findings | MidFi Prototype
26 Feb 2012
Game On | Mobile interface
Classification Tester Modality Finding Recommendation
Severe Erica Mobile User felt task was completed after Provide a link to the homepage in dialog
shown “Join Game” confirmation. screen, don’t rely on just the close button to
Attempted to share via social media but get the user back to the homepage
couldn’t and did not know where to go
from there on the interface.
Serious issue Jennifer Mobile User indicated that there was now go Add a go back button to the search screen.
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5. Classification Tester Modality Finding Recommendation
back button on the search screen
Serious issue Katie Mobile User implied that they wanted to input At the “Enable location finder” prompt,
their own location without their location allow a short ‘city’ field for those users who
being forcefully tracked. wish to not have their location tracked but
rather manually input the location they wish
to search on.
Medium Erica Mobile Facebook username and password fields Make modifiable.
not modifiable
Medium Erica Mobile Wording “Tap to learn more” in results Change wording to “Tap a pin to learn more”
page popup – User attempted to tap or “Tap event on the map” ??
window for details before realizing the
pins
Low/Medium Erica Mobile In the search results page Erica
mentions, “Selecting a game type wasn’t
very obvious…”
Minor issue Jennifer Mobile User clicked on “No games/activities Reword the “No games/activities schedule”
scheduled” and thought it would take to be something more informative to that
them to a search screen. includes “No games/activities schedule,
search for a new game”
Minor issue Jennifer Mobile User didn’t understand the icons Remove the icons and place the word that’s
between the male and female on the they imply instead.
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6. Classification Tester Modality Finding Recommendation
search screen.
Minor issue Jennifer Mobile User clicked on the ‘count me in’ button Provide a ‘take me home button’ to the
and prompted to share the event, didn’t prompt screen.
intuitively realize there was a
cross/close button to close the prompt.
Minor Issue Jennifer Mobile User didn’t understand what the word Scale down the vocabulary used in the
‘hapatic’ meant application to basic levels.
Minor issue Katie Mobile User asked if there was a way to keep Provide “remember me” functionality to the
them signed in without having to always application, set to default.
sign in over and over.
Minor issue Katie Mobile User questioned what kind of data the Add a short description to what the
application would track if it requires the information the application tracks and what
location. it’s used for.
Minor issue Katie Mobile User questioned what the green icon Provide a description of the green icon when
was next to individual pictures on the clicked on.
GameOn event screen
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