Nowadays customers need to stand in a queue in supermarkets for billing. So here we are introducing a service application by the name of “QueueLess”, its basically self-billing system.

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JOE REPORT
SERVICE APPLICATION
{QUEUELESS APP}
Date: 27/05/2016
Course: Joy of Engineering
Section: F
Instructor: Vinayak Kalluri
Team Members: 1) Saumya Tiwari
2) Mehak Sablok
3) Devesh Bhardwaj
4) Lakshay Kapoor
5) Shoeb Khan

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TABLE OF CONTENTS
1) Title Page
2) Executive Summary of product
3) Business Case Analysis of product
4) Benchmarking the existing solutions with respect to Product
5) Product specifications
6) Brainstorming & Concept Generation for Product

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Executive Summary of product
Now a days customers need to stand in a queue in supermarkets for billing. Some of the
complains by customers are like:
“Waiting in a queue for billing is not a pleasant task and retail stores should understand our
valuable time”.
So here we are introducing a service application by the name of “QueueLess”, its basically self
billing system.
Self Billing improves the timeliness of customer invoicing and payment. In Self Billing customer
will have to install an app in their mobile which has to be register by the authority of
supermarket.
Since all the items have bar code, that bar code has to be scanned by the customer’s mobile and
then customer can proceed for payment mode.
Our app will have following features:
 Fast billing system
 Easy & convenient
 Less man power
 Customer can customize their own basket by just scanning barcode of purchases.
 Convenient payment options are available like net banking, credit card, debit card and
app wallet for faster transactions.
 It can transform the traditional billing system which requires lot of man power, time
consuming, customers don’t have to stand in queue.

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Business Case Analysis of product
 Geographical Area
 We are selling it in India. Since it is an app based billing system, there is no need of
resources.
 We are only selling it to supermarkets or where there is need of self billing system, like
big bazaar, spencer, reliance, globus, shopperstop etc.
 Retail is second largest sector in Indian Economy after agriculture. It accounts for nearly
10% of the GDP. There is huge potential growth in these sector. There are 24 branded
supermarkets in India. There is huge scope for success for our product.
 Main features
 Fast billing system
 Easy & convenient
 Less man power
 Customer can customize their own basket by just scanning barcode of purchases
 .Convenient payment options are available like net banking, credit card, debit card and
app wallet for faster transactions.
 It can transform the traditional billing system which requires lot of man power, time
consuming, customers don’t have to stand in queue.
 Competitor
Since we are trying to transform the traditional billing system therefore our main competitor is
existing billing system.
 Pricing
We can charge minimal share of 1-2% of the amount that customer will buy.
 Customer
1) Supermarkets like (shopper stop, big bazaar, easy day, Globus etc.)
2) Its only for commercial use so there is no need to know age, gender or personal
information.
3) It can be used in supermarkets and where ever self billing is required.

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 USP
 Fast billing system
 Easy convenient
 Less man power
Benchmarking the existing solutions with respect to Product
Our benchmarking partners are Big Bazaar, Walmart Self checkout system and Tesco.They all
have different methods of billing. They can be studied for improvising our billing system and
including their features in our app for making our app a better product.

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Product specifications
6.1.1 Specific Functional Requirements

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Brainstorming & Concept Generation for Product
We gathered together and collected all the possible ideas regarding our application.

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Implementation plan for Product
(A description of how you plan to design the final product, and any features you will include in the
design to facilitate your design against specifications with the rationale behind your assumptions).
Describe the implementation plan of any one product and show the final image of that particular
product)
Conclusion
Provide a reasoned listing of only the most significant results
References
1. Including books, technical journals, and patents etc. if any