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Inserts nuts and bolts:
Understanding Inserts in the
 modern media landscape

          DMA House
    Thursday 31 January 2013

            #DMAinserts
Inserts nuts and bolts: Understanding inserts
in the modern media landscape
9.00    Registration and networking

9.30    Welcome from the chair
        Steve Hickman, Media Director, RAPP

9.45    Inserts – Why inserts are still relevant in a multi channel age?
        Declan Boyle, Ad Director, IPC Media Ltd and Nick Barnard, Head of Inserts,
        The Telegraph Media

10.15   Coffee Break

10.30   Effective insert planning tips - The basics
        John Stevens, Director, Amra Direct

11.00   The changing face of print
        Nick Barbeary, Group Sales Director, DST Group

11.30   Affordable creativity and special print mechanics
        Declan Boyle, Ad Director, IPC Media Ltd and Nick Barnard, Head of Inserts,
        The Telegraph Media

12.15   Closing comments from chair
        Steve Hickman, Media Director, RAPP
Steve Hickman,
Media Director, RAPP


    @steviehickman
Total inserts – 1st half of
year
What type of inserts?

              Higher % are now
               smaller / single
                sheet inserts
Why Inserts?

   Nick Barnard
 Head of Inserts,
The Telegraph Media
     @nicksb36
Why Inserts

               • Tried and tested medium that still delivers results.
               • 52% of adult population recalled Inserts in Newspapers
                 and magazines* - top group of recalled channels.
               • Seen as more acceptable* than Internet, consumer
                 magazines and cinema.
               • In terms of age, people who find inserts acceptable are
                 over represented in the younger age groups - 15 – 24
                 years & 25 – 49 years*




*British Population Survey - The British Marketing Survey June 2011
Why Inserts

              • Total insert volume across the magazine
                and newspaper sectors in 2011 was 4.9bn
              • Up 6% from 4.6bn in 2011*
              • Impressive as inventories are falling and
                paper costs are rising
              • Four out of five sectors were up (only
                Sunday supplements down – NotW)


*DMA 2011 Inserts Monitor
Why Inserts

Responsive
• They can deliver 4-5 times more response than space advertising
   alone*

Cost Effective
• Relatively cheap CPT
• Delivery dates later so ideal for distress campaigns

Intrusive
• Put catalogue into reader’s hands – interaction.
• Provides an immediate call to action.

Flexible, Engaging and tactile
• Inserts break away from the formal constraints of space advertising.
   Post-it notes, bound-ins, tip-ons, scent strips, lenticulars etc.
Why Inserts

Test-friendly
• Low volume, low risk testing with huge roll-out potential.

Measurable and trackable
• Easy to track response by creative, title, region, etc.

Offer Mass market coverage or regional targeting
• Not necessary to use full print run; possible to concentrate on strongest
    regions only.
• Use wholesalers to target by postcode - Mosaic
• Use niche magazines.

Exclusivity
• Advertise in solus environment

Complimentary with other media………..
Effective insert planning tips –
           The basics

         John Stevens
     Director, Amra Direct
           @john3stevens
Inserts…
However….


  4.9bn inserts in mags and papers in 2011
     1.06bn inserts booked via newshare in 2011
         6.97bn inserts distributed D2D in 2011
Maximising Insert Response
 Test Small Volumes    Use a wide range of titles

    Regionality        Run in selected core areas

Consider Seasonality   30%-75% more responsive in key periods*

  Format/Creative      Sales vs print run ratio

 Subs v. Newsstand     Test both
                             Subs can deliver 2x response*

                                                             *DMA Inserts Council
Maximising Insert Response
  Regional Press      Low duplication, rates comparable to
                       Nat press

                      Targeted, delivered to home, receptive
   3rd   Party / PD   audience, often 2x response of
                      newsstand publications

                      Test variations
 Format/Creative
                      - Achieve standout through unusual format/creative


 1 Stage v 2 Stage    Ave. 50% more response with 2 stage*

                                                               *DMA Inserts Council
Getting down to it…
Planning considerations

• Timings – physical commodity etc

• 2/3 month window

• Availability – finite capacity

• Third Party not necessarily monthly/can be irregular
Loose v Bound

• Loose will almost always be more responsive
   – Look at publisher volumes!

• Bound are more problematic in terms of print
   – Different spec for each title
   – RAPP Media results suggest that on average bound will be
     about 20% less responsive

• Tip-ons
   – Limited creative spec
The brief
Planning the campaign

 Analyse previous results



                                         Competitor data
 Remember to test!



Compile candidate list               Media planning tools
    National press
    Magazines                           Agency Data Bank
    Third Party
    Regional press
    Door to door            Format
Planning the campaign



                        Competitor data
Planning the campaign




                        Media planning tools

                           Agency Data Bank
Why is targeting essential ?

• Nothing is targeted at everyone

• Cost

• Wastage

• Environmental concerns (99.9% are “wasted”)

• In order to achieve business dynamics – CPR, CPA, ROI
  etc
What level of targeting is required ?

• Depends on the product

• Targeting costs – creative, media etc

• The more niche the product the higher the level of
  targeting

• High margin products can sustain a higher level of
  targeting
Targeting influences

• Title audience – TGI, NRS vs clients current customer base
  or target market
• Cost of the title
• Responsiveness of the title (if used before)
• Minimum test volume allowed/required
• Roll-out potential
• Regionality ?
• Seasonality ?
• Format required/allowed by title
• Previous experience – does the title “work” for other clients ?
Planning the campaign




                Format
Format

• Size, weight, pagination, paper stock…

• Limitations of candidate list (especially Third Party)
                                                                   280mm



• Format tests?
                                                              280mm
                                                           280mm




• Be involved in the creative brief

• Including quality considerations – what impression are
  you trying to give?
                                                 148mm

                                                 148mm

                                                 148mm
Planning the campaign




Compile candidate list
    National press
    Magazines
    Third Party
    Regional press
    Door to door
The role of National Press




                 LARGE
                 COVERAGE
The role of Regional Press

LOCALISED




NATIONAL
UPWEIGHT




 TARGETED
The role of magazines
The role of third party/PD’s

  VOLUME                       DEMOGRAPHIC




 PERSONALLY
 ADDRESSED                      RESPONSIVE

                   ?
                SEASONAL
The role of door drops


       VOLUME


           COVERAGE


                   TARGETING


                   ?     ZONING
Planning the campaign



Remember to test!
Handling and assessing response
• Ensure codes correctly allocated

• Test response handling and attribution (essential for
  assessing results and future planning)

• Remember – a lot of your response will have been
  delivered online
Print

• Involve the printer in the format discussion

• The largest expense of the campaign

• Savings can be higher than media

• Consider print/media deals with publishers
Making Inserts Work Harder
 • Scaleability vs. highly targeted
 • Short term
 • Third party – over 100 programmes
 • CPR inserts !
 • Subs vs. newsstand
 • Regional Press
 • Print prices
 • Experience and knowledge based planning
The changing face of print



       Nick Barbeary,
Group Sales Director, DST Group
           @DST_UK
Presentation to DMA by
    Nick Barbeary
      Date 03/10/2012

                         Copyright © 2012 DST Output
The Changing Face of Print
• How the Market is Changing

• New Technology

• Working in a multi channel world

• Delivering Environmental best practise

• Future Trends and Developments

• Making Print Work for Inserts



                                           Copyright © 2012 DST Output
A closer look at the
Changing Face of Print




                         Copyright © 2012 DST Output
Copyright © 2012 DST Output
Copyright © 2012 DST Output
How the Market is Changing




                        Copyright © 2012 DST Output
2005


“Traditional channels form the
mainstay of organisation’s
communication programmes”




                                        Copyright © 2012 DST Output
2009


“Increasing penetration of
internet , combined with cost
effectiveness in a recession
leads to an increased use of
online communication
channels”




                                       Copyright © 2012 DST Output
Now


“An increased understanding
of multi-channel effectiveness
leads to a more balanced use
of channels in customer
communication”




                                       Copyright © 2012 DST Output
New Technology




                 Copyright © 2012 DST Output
Digital and Inkjet Advances


 Faster          Bigger   Better

•   Hardware         • Automation
•   Software         • Processes
•   Inks             • Costs
•   Resolution




                                Copyright © 2012 DST Output
2010 - HP T350 1,200 dpi., 762mm web, 183 mpm.

         3,927 bespoke A4s per minute

                                          Copyright © 2012 DST Output
Speed of Progress




2011 HP T400 1,200dpi., 1067mm web, 183 mpm.

         5,500 bespoke A4s per minute


                                         Copyright © 2012 DST Output
Litho Web- 72pp 1980mm web 1020 mpm

        50,000 A4s per minute


                                      Copyright © 2012 DST Output
Working in a
Multi Channel World




                  Copyright © 2012 DST Output
Copyright © 2012 DST Output
Average increase in response rates over
         print only campaigns




                               Copyright © 2012 DST Output
Don’t confuse measurability with
         effectiveness.




                           Copyright © 2012 DST Output
Delivering
Environmental Best Practise




                      Copyright © 2012 DST Output
Why it is important


• Protects brand values

• Perpetuates Self regulation

• Introduces efficiencies and improves ROI

• Meets your corporate and social responsibility (CSR) objectives




                                                     Copyright © 2012 DST Output
Objectives

• The UK sent 11.4 million tonnes of biodegradable waste to
  landfill in 2010/11 and this must reduce to 7.5 million tonnes by
  2013 and to 5.2 million tonnes by 2020

• Create a greater understanding of environmentally friendly
  operations

• Change bad habits

• Supply simple, jargon free advice following best practise
  guidelines




                                                        Copyright © 2012 DST Output
Perceived Benefits



A: 75.7% consumers think better
   about print on recycled paper
B: 63.1% welcome steps taken
   by companies to offset CO2
C: 64.7% consumers would give
   more business to companies
   certified as eco friendly




less waste = less cost = greater ROI
                                       Copyright © 2012 DST Output
Materials - best practise



• For every tree that is logged in managed forests, three to four trees
  are replanted, as young trees grow they absorb CO2

• As a minimum standard material must be purchased from approved
  sustainable sources. Suppliers must be able to provide evidence of
  this

• Purchase through reputable sources avoid buying illegally imported
  unaudited stock




                                                       Copyright © 2012 DST Output
Materials - best practise


• Recycled stocks are cheaper and have improved availability

• Reduce grammage – better yield or more copies per tonne

• Use standard sizes and reduce grammage when you can

• Reduced weight reduces CO2 in delivery




                                                   Copyright © 2012 DST Output
Wastage - best practise

Size is everything


                     210mm
                             200mm




            190mm



                                     Copyright © 2012 DST Output
Printing - best practise


• Manage your supply chain - push ISO14001 downstream

• Minimise and Audit wastage within all processes - check all
  stages

• Ink and Finishes – minimise ink, use coated stock, avoid
  laminates

• Use logos to promote environmental credentials – promote
  recyclability



                                                      Copyright © 2012 DST Output
Future Trends and Developments




                          Copyright © 2012 DST Output
?


    Copyright © 2012 DST Output
Future trends – Inserts win awards

“Marketing Magazine’s Customer Publishing Agency of the Year 2012:
 Publicis Blueprint also managed to be fleet of foot with innovation

The judges highlighted the agency's ability to offer innovative creative work
and integrated activity across multiple channels for brands including Cath
Kidston, HP and Orange.

The self-titled work for designer Cath Kidston, like so much of the agency's
content, was highly effective; an insert in Easy Living drove a 56% increase
in online customers”




                                                              Copyright © 2012 DST Output
Future trends – An aging population

Over 50s are the fastest growing
demographic group in the UK today
and by 2035 they are expected to make up
44% of our total population.

Combine that with the fact that they also
hold 80% of UK assets, 60% of savings
and 40% of disposable income.

The elderly trust paper and like the
physical presence that an insert has.




                                            Copyright © 2012 DST Output
Making Print Work for Inserts




                          Copyright © 2012 DST Output
Business Services – UPS
• Working closely with UPS’s agency to deliver global new customer campaign
  •Takes customer through a “journey” using relevant languages and imagery
           •Integrated workflow to simplify global approval process


                     Local nuances                              Copyright © 2012 DST Output
Leisure – Gala Coral
           • Working closely with agencies to deliver creative Direct Marketing
•Utilising both mono and colour digital data led technologies to optimise response rates
             •Utilises range of finishing techniques to deliver customer impact

                                    Format                              Copyright © 2012 DST Output
Retail – High Volume Dynamic DM
            •Using latest high speed inkjet print technology
      •Enables efficient production of variable colour digital print
•Large national individually tailored campaigns returning significant ROI

Drive to data and measurability                                  Copyright © 2012 DST Output
Automotive – Mercedes Customer Retention
            • Recognising the customer, their car and profile
• Targeted model & finance to engage at point of potential new purchase
             • Impressive response from hybrid print output

                Quality an issue?                              Copyright © 2012 DST Output
Associate Benefits - M&S Reward Statement
• Integration of six documents into one (better communication and cost)
            • Dynamic and relevant content for every employee
               • Supported by graphic representation of data

        Not only only colour
            Not variable colour                                Copyright © 2012 DST Output
Integrated with other media
                       Copyright © 2012 DST Output
Takeaway!




  ……Printed inserts are an effective and
measurable part of integrated communication!

                                   Copyright © 2012 DST Output
Thank you & questions
 nickbarbeary@dstgroupuk.com
       tel: 0845 8590000
     mobile : 07979 500295


                               Copyright © 2012 DST Output
INSERTS: CREATIVE SOLUTIONS


        Declan Boyle
  Ad Director: IPC Innovator
Loose insert format:
The majority of inserts sold are ‘single sheet’ A5 or
‘multi page’ catalogues:
     Single Sheets:              Multi Page Sheets:
Despite the publics negative perception inserts /brochures
               are taken notice of by women who read magazines.
                                           76% look at loose inserts
                                           and leaflets in magazines


                                           32% of which have kept the
                                            insert for future reference


                            Inserts/brochures provoke a call to action!

 38% have used a coupon                                          74% have purchased a
                               34% have used a discount
 reply card printed on an      code printed on an insert        fashion item as a result
          insert                                                     of reading an
                                                                     insert/leaflet

 44% have visited the            41% have bought
website address printed        something as a direct
                                result of reading an            71% have redeemed
     on an insert                                              coupons on leaflets in-
                                insert or leaflet in a
                                     magazine                         store
Loose Format/Bound in: Damart mail
order (16pp)
Loose format /thread through: Surf
scent seal
Loose format/thread through:British
Heart Foundation
Bound insert format:
‘Bound in’ inserts retain much of the creative flexibility of loose inserts
but become an integral part of the magazine:
Special Mechanics: PPA Research

                               10 different special mechanics were measured in
                               the Magnify Study.

                               All of these mechanics have individual
                               strengths, and performance of such mechanics
                               can vary depending on advertising category.
 An advert which utilises
                               Special mechanics that perform particularly well
unique characteristics or
                               include:
 has the goal of driving a
 specific reader action
which sets them apart from
                                              • ads containing samples
standard display advertising                  • food coupons
                                              • scent strips
Bigger
                                  is better


Optimising advertising performance:
                      Front of book better
                        than back of book

 Special mechanics
enhance performance
                      Not all categories
                       perform equally




                      Harness the
                      editorial glow
Sampling:
Providing actual samples gets respondents’ attention in
comparison to an offer of a sample or a trial




                             +50%         +160%         +37%




                          Consideration   Purchase   Positive brand
                                                       disposition
Food Coupons:

    Boost trial of a product

    Increase visibility and interaction with an advert

    Further increase product purchase by 11%

    3 times more likely to be clipped and saved compared to normal food
    ad

    On average 1 in 4 of those who remember the ad will use the coupon

    42% of those who remember the ad go on to recommend the product
Scent Strips:
                     Scent strips outperform ads without this mechanic significantly across all key metrics
                                                                58%
                                                                More engaging

                       20%                                              67%
                More visible                                            uplift in effectiveness score
                                     1




                                                                                   Scent strips:
+36%            +66%        +11%
                                                Fragrance                          catch the eye

                                                  Strip                            draw readers into the copy

                                                                                   get them to engage with content
Consideration   Purchases   Positive brand
                              disposition
Driving consumer
engagement via the 5 Senses
SIGHT
SIGHT
SIGHT
SOUND
TASTE
SMELL
SMELL
SMELL
SMELL
TOUCH
TOUCH
6th
SeNSE
OTHER PRINT MECHANICS
Paper Mechanics: Citroen Part 1
Paper Mechanics: Citroen Part 2
Paper Mechanics: Fairy
Paper Mechanics: Vivienne Westwood
fragrances
Paper Mechanics: Hugo Boss
Micro encapsulation:


Various terms include:
•   Scent Seal
•   CBL Liqua Touch
•   Liqua Touch “Midi”
•   Fragrance Bottle or Box
•   Scent Strip
•   Scratch & Sniff
Scent seal: scratch & sniff
Tracing Paper Overlay:
Pop Up’s:
Textured bound in:
Lenticular / Holographic:
Acetate/Magic Window:

               Working with display dept to create
               maximum standout for the client.

           Translucent
             Acetate Overlay         Display Page
           Overlay
Be-jewelled cover:hand glued crystals
Book Mark & Tip On:
Stick on Notes
Print & Inserts are still Innovating!

From 3D covers and "intelligent photos", to talking ads, "click to
buy" technology and augmented reality, media owners continue to
innovate




    Special mechanics                   Embedded videos




    E-ink covers                       Holographic
                                       covers
Print Finishing: Mirri
The Webkey:

• A unique way of bridging the
physical print media and the digital
world.

• Engages recipients with content
offline, then connects them online
to learn more.

• Just plug it into a USB port to
seamlessly launch any URL.

• Allows marketers to create
personalized online experiences
whilst tracking campaign
performance in real time.
The Webkey: Samsung Smart TV
The Webkey die cut and integrated
with scent seal:
The Webkey: Aftershave bottle die cut
Video-in-Print:
Digital & Print Interactivity:


                 QR Codes:        NFC Enabled:




Inserts tagged with touch technology can
      be tracked & measured for their
               effectiveness
NFC Enabled: Nuffield Health
Magtraction:
Summary:
Thank you.
Bound Inserts: Olay Case Study


Challenge
 Drive awareness and trial of Regenerist as a product
  that could offer ‘super cream’ results without the hefty
  price tag
 Create an engaging paper mechanic using luxurious
  imagery and finish
 Exude authority, prestige and scientific beauty
  credentials
                                                             Results:
                                                             High unprompted awareness and recall
                                                              62% of the Marie Claire sample
                                                             remembered seeing the Olay/Olay
                                                             Regenerist advertising
                                                              When prompted, 88% recalled seeing
                                                             the ad vs 44% of the readers of competitive
                                                             titles

                                                             Strong standout and differentiation
Solution                                                      48% said it was highly noticeable and
By developing a ‘Fish Eye’ paper mechanic in Marie          29% said it was very distinctive
Claire, printed on 3D holographic lenticular paper and       21% had never seen an ad like this
using red on black to create a space age feel                before
The reverse side communicated the scientific and
luxury brand values                                          Strengthened product credentials
                                                              Sample thought the ad made Olay seem
                                                             ‘more modern and up to date’
Bound Inserts: John Frieda Case Study



Challenge
 Strengthen John Frieda’s premium brand image
 Communicate John Frieda’s unique positioning
 Create stand-out in a cluttered market



                                                          Results
                                                           High standout and brand attribution - over a
                                                          third of readers recognised the de-branded
                                                          creative and nearly 7 out of 10 who recognised it
                                                          associated the ad with John Frieda unprompted

Solution                                                   Aspirational status - 8 out of 10 agreed the
                                                          creative made John Frieda look like an upmarket
 By developing a high impact campaign in the form of a   and premium brand
bespoke glossy bound-in insert on premium heavy stock
paper                                                      Increased likelihood to purchase - 99% of
 This was a solus creative partnership in both Marie     readers who identified the creative on behalf of
Claire and InStyle                                        John Frieda planned to buy John Frieda products
                                                          in the future
Closing Remarks

  Steve Hickman,

Media Director, RAPP
Upcoming events

Data Protection 2013
  - 8th February

What does data sharing mean to consumers
 - 27th February




       You can see more DMA Events at
         www.dma.org.uk
 #DMAinserts

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Inserts nuts & bolts, 31st january 2013

  • 1. Inserts nuts and bolts: Understanding Inserts in the modern media landscape DMA House Thursday 31 January 2013 #DMAinserts
  • 2. Inserts nuts and bolts: Understanding inserts in the modern media landscape 9.00 Registration and networking 9.30 Welcome from the chair Steve Hickman, Media Director, RAPP 9.45 Inserts – Why inserts are still relevant in a multi channel age? Declan Boyle, Ad Director, IPC Media Ltd and Nick Barnard, Head of Inserts, The Telegraph Media 10.15 Coffee Break 10.30 Effective insert planning tips - The basics John Stevens, Director, Amra Direct 11.00 The changing face of print Nick Barbeary, Group Sales Director, DST Group 11.30 Affordable creativity and special print mechanics Declan Boyle, Ad Director, IPC Media Ltd and Nick Barnard, Head of Inserts, The Telegraph Media 12.15 Closing comments from chair Steve Hickman, Media Director, RAPP
  • 3. Steve Hickman, Media Director, RAPP @steviehickman
  • 4. Total inserts – 1st half of year
  • 5. What type of inserts? Higher % are now smaller / single sheet inserts
  • 6. Why Inserts? Nick Barnard Head of Inserts, The Telegraph Media @nicksb36
  • 7. Why Inserts • Tried and tested medium that still delivers results. • 52% of adult population recalled Inserts in Newspapers and magazines* - top group of recalled channels. • Seen as more acceptable* than Internet, consumer magazines and cinema. • In terms of age, people who find inserts acceptable are over represented in the younger age groups - 15 – 24 years & 25 – 49 years* *British Population Survey - The British Marketing Survey June 2011
  • 8. Why Inserts • Total insert volume across the magazine and newspaper sectors in 2011 was 4.9bn • Up 6% from 4.6bn in 2011* • Impressive as inventories are falling and paper costs are rising • Four out of five sectors were up (only Sunday supplements down – NotW) *DMA 2011 Inserts Monitor
  • 9. Why Inserts Responsive • They can deliver 4-5 times more response than space advertising alone* Cost Effective • Relatively cheap CPT • Delivery dates later so ideal for distress campaigns Intrusive • Put catalogue into reader’s hands – interaction. • Provides an immediate call to action. Flexible, Engaging and tactile • Inserts break away from the formal constraints of space advertising. Post-it notes, bound-ins, tip-ons, scent strips, lenticulars etc.
  • 10. Why Inserts Test-friendly • Low volume, low risk testing with huge roll-out potential. Measurable and trackable • Easy to track response by creative, title, region, etc. Offer Mass market coverage or regional targeting • Not necessary to use full print run; possible to concentrate on strongest regions only. • Use wholesalers to target by postcode - Mosaic • Use niche magazines. Exclusivity • Advertise in solus environment Complimentary with other media………..
  • 11. Effective insert planning tips – The basics John Stevens Director, Amra Direct @john3stevens
  • 13. However…. 4.9bn inserts in mags and papers in 2011 1.06bn inserts booked via newshare in 2011 6.97bn inserts distributed D2D in 2011
  • 14. Maximising Insert Response Test Small Volumes Use a wide range of titles Regionality Run in selected core areas Consider Seasonality 30%-75% more responsive in key periods* Format/Creative Sales vs print run ratio Subs v. Newsstand Test both Subs can deliver 2x response* *DMA Inserts Council
  • 15. Maximising Insert Response Regional Press Low duplication, rates comparable to Nat press Targeted, delivered to home, receptive 3rd Party / PD audience, often 2x response of newsstand publications Test variations Format/Creative - Achieve standout through unusual format/creative 1 Stage v 2 Stage Ave. 50% more response with 2 stage* *DMA Inserts Council
  • 16.
  • 18. Planning considerations • Timings – physical commodity etc • 2/3 month window • Availability – finite capacity • Third Party not necessarily monthly/can be irregular
  • 19. Loose v Bound • Loose will almost always be more responsive – Look at publisher volumes! • Bound are more problematic in terms of print – Different spec for each title – RAPP Media results suggest that on average bound will be about 20% less responsive • Tip-ons – Limited creative spec
  • 21. Planning the campaign Analyse previous results Competitor data Remember to test! Compile candidate list Media planning tools National press Magazines Agency Data Bank Third Party Regional press Door to door Format
  • 22. Planning the campaign Competitor data
  • 23. Planning the campaign Media planning tools Agency Data Bank
  • 24. Why is targeting essential ? • Nothing is targeted at everyone • Cost • Wastage • Environmental concerns (99.9% are “wasted”) • In order to achieve business dynamics – CPR, CPA, ROI etc
  • 25. What level of targeting is required ? • Depends on the product • Targeting costs – creative, media etc • The more niche the product the higher the level of targeting • High margin products can sustain a higher level of targeting
  • 26. Targeting influences • Title audience – TGI, NRS vs clients current customer base or target market • Cost of the title • Responsiveness of the title (if used before) • Minimum test volume allowed/required • Roll-out potential • Regionality ? • Seasonality ? • Format required/allowed by title • Previous experience – does the title “work” for other clients ?
  • 28. Format • Size, weight, pagination, paper stock… • Limitations of candidate list (especially Third Party) 280mm • Format tests? 280mm 280mm • Be involved in the creative brief • Including quality considerations – what impression are you trying to give? 148mm 148mm 148mm
  • 29. Planning the campaign Compile candidate list National press Magazines Third Party Regional press Door to door
  • 30. The role of National Press LARGE COVERAGE
  • 31. The role of Regional Press LOCALISED NATIONAL UPWEIGHT TARGETED
  • 32. The role of magazines
  • 33. The role of third party/PD’s VOLUME DEMOGRAPHIC PERSONALLY ADDRESSED RESPONSIVE ? SEASONAL
  • 34. The role of door drops VOLUME COVERAGE TARGETING ? ZONING
  • 36. Handling and assessing response • Ensure codes correctly allocated • Test response handling and attribution (essential for assessing results and future planning) • Remember – a lot of your response will have been delivered online
  • 37. Print • Involve the printer in the format discussion • The largest expense of the campaign • Savings can be higher than media • Consider print/media deals with publishers
  • 38. Making Inserts Work Harder • Scaleability vs. highly targeted • Short term • Third party – over 100 programmes • CPR inserts ! • Subs vs. newsstand • Regional Press • Print prices • Experience and knowledge based planning
  • 39. The changing face of print Nick Barbeary, Group Sales Director, DST Group @DST_UK
  • 40. Presentation to DMA by Nick Barbeary Date 03/10/2012 Copyright © 2012 DST Output
  • 41. The Changing Face of Print • How the Market is Changing • New Technology • Working in a multi channel world • Delivering Environmental best practise • Future Trends and Developments • Making Print Work for Inserts Copyright © 2012 DST Output
  • 42. A closer look at the Changing Face of Print Copyright © 2012 DST Output
  • 43. Copyright © 2012 DST Output
  • 44. Copyright © 2012 DST Output
  • 45. How the Market is Changing Copyright © 2012 DST Output
  • 46. 2005 “Traditional channels form the mainstay of organisation’s communication programmes” Copyright © 2012 DST Output
  • 47. 2009 “Increasing penetration of internet , combined with cost effectiveness in a recession leads to an increased use of online communication channels” Copyright © 2012 DST Output
  • 48. Now “An increased understanding of multi-channel effectiveness leads to a more balanced use of channels in customer communication” Copyright © 2012 DST Output
  • 49. New Technology Copyright © 2012 DST Output
  • 50. Digital and Inkjet Advances Faster Bigger Better • Hardware • Automation • Software • Processes • Inks • Costs • Resolution Copyright © 2012 DST Output
  • 51. 2010 - HP T350 1,200 dpi., 762mm web, 183 mpm. 3,927 bespoke A4s per minute Copyright © 2012 DST Output
  • 52. Speed of Progress 2011 HP T400 1,200dpi., 1067mm web, 183 mpm. 5,500 bespoke A4s per minute Copyright © 2012 DST Output
  • 53. Litho Web- 72pp 1980mm web 1020 mpm 50,000 A4s per minute Copyright © 2012 DST Output
  • 54. Working in a Multi Channel World Copyright © 2012 DST Output
  • 55. Copyright © 2012 DST Output
  • 56. Average increase in response rates over print only campaigns Copyright © 2012 DST Output
  • 57. Don’t confuse measurability with effectiveness. Copyright © 2012 DST Output
  • 58. Delivering Environmental Best Practise Copyright © 2012 DST Output
  • 59. Why it is important • Protects brand values • Perpetuates Self regulation • Introduces efficiencies and improves ROI • Meets your corporate and social responsibility (CSR) objectives Copyright © 2012 DST Output
  • 60. Objectives • The UK sent 11.4 million tonnes of biodegradable waste to landfill in 2010/11 and this must reduce to 7.5 million tonnes by 2013 and to 5.2 million tonnes by 2020 • Create a greater understanding of environmentally friendly operations • Change bad habits • Supply simple, jargon free advice following best practise guidelines Copyright © 2012 DST Output
  • 61. Perceived Benefits A: 75.7% consumers think better about print on recycled paper B: 63.1% welcome steps taken by companies to offset CO2 C: 64.7% consumers would give more business to companies certified as eco friendly less waste = less cost = greater ROI Copyright © 2012 DST Output
  • 62. Materials - best practise • For every tree that is logged in managed forests, three to four trees are replanted, as young trees grow they absorb CO2 • As a minimum standard material must be purchased from approved sustainable sources. Suppliers must be able to provide evidence of this • Purchase through reputable sources avoid buying illegally imported unaudited stock Copyright © 2012 DST Output
  • 63. Materials - best practise • Recycled stocks are cheaper and have improved availability • Reduce grammage – better yield or more copies per tonne • Use standard sizes and reduce grammage when you can • Reduced weight reduces CO2 in delivery Copyright © 2012 DST Output
  • 64. Wastage - best practise Size is everything 210mm 200mm 190mm Copyright © 2012 DST Output
  • 65. Printing - best practise • Manage your supply chain - push ISO14001 downstream • Minimise and Audit wastage within all processes - check all stages • Ink and Finishes – minimise ink, use coated stock, avoid laminates • Use logos to promote environmental credentials – promote recyclability Copyright © 2012 DST Output
  • 66. Future Trends and Developments Copyright © 2012 DST Output
  • 67. ? Copyright © 2012 DST Output
  • 68. Future trends – Inserts win awards “Marketing Magazine’s Customer Publishing Agency of the Year 2012: Publicis Blueprint also managed to be fleet of foot with innovation The judges highlighted the agency's ability to offer innovative creative work and integrated activity across multiple channels for brands including Cath Kidston, HP and Orange. The self-titled work for designer Cath Kidston, like so much of the agency's content, was highly effective; an insert in Easy Living drove a 56% increase in online customers” Copyright © 2012 DST Output
  • 69. Future trends – An aging population Over 50s are the fastest growing demographic group in the UK today and by 2035 they are expected to make up 44% of our total population. Combine that with the fact that they also hold 80% of UK assets, 60% of savings and 40% of disposable income. The elderly trust paper and like the physical presence that an insert has. Copyright © 2012 DST Output
  • 70. Making Print Work for Inserts Copyright © 2012 DST Output
  • 71. Business Services – UPS • Working closely with UPS’s agency to deliver global new customer campaign •Takes customer through a “journey” using relevant languages and imagery •Integrated workflow to simplify global approval process Local nuances Copyright © 2012 DST Output
  • 72. Leisure – Gala Coral • Working closely with agencies to deliver creative Direct Marketing •Utilising both mono and colour digital data led technologies to optimise response rates •Utilises range of finishing techniques to deliver customer impact Format Copyright © 2012 DST Output
  • 73. Retail – High Volume Dynamic DM •Using latest high speed inkjet print technology •Enables efficient production of variable colour digital print •Large national individually tailored campaigns returning significant ROI Drive to data and measurability Copyright © 2012 DST Output
  • 74. Automotive – Mercedes Customer Retention • Recognising the customer, their car and profile • Targeted model & finance to engage at point of potential new purchase • Impressive response from hybrid print output Quality an issue? Copyright © 2012 DST Output
  • 75. Associate Benefits - M&S Reward Statement • Integration of six documents into one (better communication and cost) • Dynamic and relevant content for every employee • Supported by graphic representation of data Not only only colour Not variable colour Copyright © 2012 DST Output
  • 76. Integrated with other media Copyright © 2012 DST Output
  • 77. Takeaway! ……Printed inserts are an effective and measurable part of integrated communication! Copyright © 2012 DST Output
  • 78. Thank you & questions nickbarbeary@dstgroupuk.com tel: 0845 8590000 mobile : 07979 500295 Copyright © 2012 DST Output
  • 79. INSERTS: CREATIVE SOLUTIONS Declan Boyle Ad Director: IPC Innovator
  • 80. Loose insert format: The majority of inserts sold are ‘single sheet’ A5 or ‘multi page’ catalogues: Single Sheets: Multi Page Sheets:
  • 81. Despite the publics negative perception inserts /brochures are taken notice of by women who read magazines. 76% look at loose inserts and leaflets in magazines 32% of which have kept the insert for future reference Inserts/brochures provoke a call to action! 38% have used a coupon 74% have purchased a 34% have used a discount reply card printed on an code printed on an insert fashion item as a result insert of reading an insert/leaflet 44% have visited the 41% have bought website address printed something as a direct result of reading an 71% have redeemed on an insert coupons on leaflets in- insert or leaflet in a magazine store
  • 82. Loose Format/Bound in: Damart mail order (16pp)
  • 83. Loose format /thread through: Surf scent seal
  • 85. Bound insert format: ‘Bound in’ inserts retain much of the creative flexibility of loose inserts but become an integral part of the magazine:
  • 86. Special Mechanics: PPA Research 10 different special mechanics were measured in the Magnify Study. All of these mechanics have individual strengths, and performance of such mechanics can vary depending on advertising category. An advert which utilises Special mechanics that perform particularly well unique characteristics or include: has the goal of driving a specific reader action which sets them apart from • ads containing samples standard display advertising • food coupons • scent strips
  • 87. Bigger is better Optimising advertising performance: Front of book better than back of book Special mechanics enhance performance Not all categories perform equally Harness the editorial glow
  • 88. Sampling: Providing actual samples gets respondents’ attention in comparison to an offer of a sample or a trial +50% +160% +37% Consideration Purchase Positive brand disposition
  • 89. Food Coupons: Boost trial of a product Increase visibility and interaction with an advert Further increase product purchase by 11% 3 times more likely to be clipped and saved compared to normal food ad On average 1 in 4 of those who remember the ad will use the coupon 42% of those who remember the ad go on to recommend the product
  • 90. Scent Strips: Scent strips outperform ads without this mechanic significantly across all key metrics 58% More engaging 20% 67% More visible uplift in effectiveness score 1 Scent strips: +36% +66% +11% Fragrance catch the eye Strip draw readers into the copy get them to engage with content Consideration Purchases Positive brand disposition
  • 92. SIGHT
  • 93. SIGHT
  • 94. SIGHT
  • 95. SOUND
  • 96. TASTE
  • 97. SMELL
  • 98. SMELL
  • 99. SMELL
  • 100. SMELL
  • 101. TOUCH
  • 102. TOUCH
  • 108. Paper Mechanics: Vivienne Westwood fragrances
  • 110. Micro encapsulation: Various terms include: • Scent Seal • CBL Liqua Touch • Liqua Touch “Midi” • Fragrance Bottle or Box • Scent Strip • Scratch & Sniff
  • 116. Acetate/Magic Window: Working with display dept to create maximum standout for the client. Translucent Acetate Overlay Display Page Overlay
  • 118. Book Mark & Tip On:
  • 120. Print & Inserts are still Innovating! From 3D covers and "intelligent photos", to talking ads, "click to buy" technology and augmented reality, media owners continue to innovate Special mechanics Embedded videos E-ink covers Holographic covers
  • 122. The Webkey: • A unique way of bridging the physical print media and the digital world. • Engages recipients with content offline, then connects them online to learn more. • Just plug it into a USB port to seamlessly launch any URL. • Allows marketers to create personalized online experiences whilst tracking campaign performance in real time.
  • 123. The Webkey: Samsung Smart TV
  • 124. The Webkey die cut and integrated with scent seal:
  • 125. The Webkey: Aftershave bottle die cut
  • 127.
  • 128. Digital & Print Interactivity: QR Codes: NFC Enabled: Inserts tagged with touch technology can be tracked & measured for their effectiveness
  • 133. Bound Inserts: Olay Case Study Challenge  Drive awareness and trial of Regenerist as a product that could offer ‘super cream’ results without the hefty price tag  Create an engaging paper mechanic using luxurious imagery and finish  Exude authority, prestige and scientific beauty credentials Results: High unprompted awareness and recall  62% of the Marie Claire sample remembered seeing the Olay/Olay Regenerist advertising  When prompted, 88% recalled seeing the ad vs 44% of the readers of competitive titles Strong standout and differentiation Solution  48% said it was highly noticeable and By developing a ‘Fish Eye’ paper mechanic in Marie 29% said it was very distinctive Claire, printed on 3D holographic lenticular paper and 21% had never seen an ad like this using red on black to create a space age feel before The reverse side communicated the scientific and luxury brand values Strengthened product credentials  Sample thought the ad made Olay seem ‘more modern and up to date’
  • 134. Bound Inserts: John Frieda Case Study Challenge  Strengthen John Frieda’s premium brand image  Communicate John Frieda’s unique positioning  Create stand-out in a cluttered market Results  High standout and brand attribution - over a third of readers recognised the de-branded creative and nearly 7 out of 10 who recognised it associated the ad with John Frieda unprompted Solution  Aspirational status - 8 out of 10 agreed the creative made John Frieda look like an upmarket  By developing a high impact campaign in the form of a and premium brand bespoke glossy bound-in insert on premium heavy stock paper  Increased likelihood to purchase - 99% of  This was a solus creative partnership in both Marie readers who identified the creative on behalf of Claire and InStyle John Frieda planned to buy John Frieda products in the future
  • 135. Closing Remarks Steve Hickman, Media Director, RAPP
  • 136. Upcoming events Data Protection 2013 - 8th February What does data sharing mean to consumers - 27th February You can see more DMA Events at www.dma.org.uk #DMAinserts