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Mobile
Application
User	
  Experience	
  Design:	
  
UXDi:	
  Project	
  1	
  
SARA
MICHELAZZ0
Needfinding,	
  Scenarios,	
  Rapid	
  Prototyping	
  (POP)	
  
Statment of the problem
Solution
James wishes he were a better cook. He enjoys cooking, but doesn’t have
much time for it. He looks for recipes online and makes up his own, but
usually cooks the same 5 basic recipes. When he cooks, he tends to
modify recipes on the fly without keeping track of the changes. This
makes it difficult to reproduce the same recipes in the future.
I designed an app to make James a better cook. It helps him keep track
of successful recipe alterations and build his own recipe collection. The
app also gives James inspiration to continue cooking his favourite
recipes and to add more variety to his repertoire.
How do I get it?
Needfinding
Needfinding
The first step of the project involved focusing on the problems.
Needfinding included:
-  getting ready for the interview,
-  conducting the interview,
-  audio recording the interview and taking notes.
Then going through all of the materials again.
When the results are not
as I expected I get a bit
frustrated.
“ “
Me: “Great … there is a little problem I can work on!”
Key findings
James	
  enjoys	
  cooking;	
  he	
  used	
  to	
  cook	
  every	
  
day	
  before	
  he	
  got	
  married	
  9	
  months	
  ago.	
  Now	
  
he	
  cooks	
  2/3	
  +mes	
  a	
  month	
  and	
  someLmes	
  
during	
  the	
  weekend	
  with	
  his	
  wife.	
  James	
  tends	
  
to	
  prepare	
  basic	
  meals,	
  usually	
  with	
  the	
  same	
  
5	
  recipes.	
  SomeLmes	
  he	
  looks	
  for	
  recipes	
  
online	
  and	
  he	
  makes	
  his	
  choice	
  based	
  on	
  the	
  
pictures	
  and	
  the	
  ingredients.	
  
	
  
He	
  usually	
  changes	
  recipes	
  to	
  suit	
  his	
  taste	
  
but	
  he	
  doesn’t	
  keep	
  track	
  of	
  the	
  changes	
  he	
  
makes.	
  The	
  result	
  is	
  that	
  he	
  oPen	
  gets	
  
frustrated	
  because	
  the	
  recipes	
  don’t	
  always	
  
taste	
  the	
  same	
  every	
  Lme.	
  
I look for recipes online and
I make my choice based on
the pictures and the
ingredients.
“ “
Me: “Yep he is used to browse the web for recipes ! ”
During the downtimes while
cooking I read news on my
iPhone.
“ “
Me: “He has an iPhone and he uses it while cooking!
I am willing to learn
because I really enjoy the
process.
“ “
Me: “He wants to improve so he will be willing to invest some time to
become a better cook!
The solution
Goals:
•  Help James to
remember
successful changes
to recipes.
•  Collect his recipes.
How do I get there?
Brainstorming
I	
  have	
  sketched	
  new	
  
ideas	
  on	
  paper	
  to	
  keep	
  
track	
  of	
  them	
  but	
  I	
  didn’t	
  
read	
  them	
  back	
  unLl	
  I	
  
had	
  finished	
  analyzing	
  
the	
  problem	
  and	
  the	
  
user’s	
  needs.	
  Usually,	
  
new	
  ideas	
  become	
  a	
  
great	
  source	
  of	
  
innovaLon	
  later	
  on	
  in	
  
the	
  process.	
  
User flow
In	
  order	
  to	
  define	
  the	
  
main	
  flow	
  I	
  sketched	
  
the	
  whole	
  process,	
  
underlining	
  the	
  
decision	
  points	
  and	
  
the	
  interacLon	
  with	
  
external	
  resources.	
  
Site Map
Designing	
  the	
  site	
  map	
  helped	
  me	
  to	
  
understand	
  the	
  hierarchy	
  of	
  pages	
  
Improving design through
validated scenarios.
When you sketch a scenarios ask yourself if it is plausible.
Tell a story, but tell a plausible one.
I had the chance to validate these scenarios with James. Every scenario leaded
me to very interesting features driven by the user need.
Usually	
  before	
  James	
  
create	
  a	
  new	
  recipe	
  
he	
  goes	
  to	
  the	
  market	
  
for	
  inspiraLon	
  and	
  to	
  
buy	
  ingredients.	
  
	
  
APer	
  he	
  eats	
  if	
  the	
  
dish	
  looks	
  good	
  he	
  
takes	
  a	
  picture.	
  
Scenario 1
Very	
  frequent	
  
Scenario 1
Very	
  Frequent	
  
Usually	
  people	
  
who	
  are	
  cooking	
  
have	
  dirty	
  hands.	
  
This	
  is	
  why:	
  
	
  
-­‐	
  the	
  main	
  
informaLon	
  should	
  
fit	
  on	
  one	
  page,	
  so	
  
there	
  is	
  no	
  need	
  to	
  
scroll.	
  
-­‐	
  the	
  iPhone	
  
shouldn’t	
  turn	
  the	
  
screen	
  off	
  while	
  on	
  
the	
  recipe	
  page.	
  
Scenario 2
	
  Frequent	
  
James	
  wants	
  to	
  
cook	
  a	
  recipe	
  he	
  
made	
  a	
  few	
  months	
  
ago.	
  He	
  can’t	
  
remember	
  the	
  
ingredients	
  and	
  he	
  
looks	
  them	
  up	
  on	
  
the	
  app.	
  He	
  decides	
  
to	
  modify	
  the	
  
recipe	
  on	
  the	
  fly	
  
and	
  the	
  result	
  is	
  
awesome:	
  it	
  tastes	
  
much	
  beer	
  this	
  
way.	
  
Scenario 2
	
  Frequent	
  
James	
  likes	
  to	
  alter	
  
recipes	
  but	
  usually	
  
the	
  changes	
  are	
  
small.	
  This	
  is	
  why	
  I	
  
should:	
  
	
  
-­‐	
  insert	
  a	
  clone	
  
bu?on	
  so	
  James	
  
doesn’t	
  have	
  to	
  fill	
  
the	
  new	
  recipe	
  
form	
  from	
  scratch	
  
and	
  he	
  can	
  save	
  
Lme.	
  
Scenario 3
	
  Less	
  frequent	
  
James	
  prefers	
  to	
  
look	
  for	
  new	
  
recipes	
  online	
  
using	
  his	
  desktop	
  
because	
  he	
  finds	
  
the	
  bigger	
  screen	
  
more	
  convenient.	
  
This	
  is	
  why	
  he	
  
needs	
  a	
  tool	
  that	
  
synchronizes	
  his	
  
desktop	
  with	
  his	
  
phone.	
  
Scenario 3b
	
  Less	
  frequent	
  
The	
  sync	
  applicaLon	
  
should	
  include	
  the	
  
following	
  features:	
  
	
  
•  Send	
  a	
  link.	
  
•  Send	
  notes.	
  
•  Select	
  a	
  picture	
  
from	
  the	
  url.	
  
Rough
scketches
User Feedback
Rough
scketches
User Feedback
“Fixed”
scketches
Usability testing
POP
Prototype
Click	
  to	
  try	
  the	
  
interacLons	
  on	
  
POP	
  website	
  
WATCH	
  IT	
  LIVE	
  
Link:	
  
hps://popapp.in/w#!/projects/
52cd332fde3003842e000370/
preview	
  
The	
  prototype	
  is	
  at	
  a	
  very	
  early	
  
stage	
  and	
  was	
  created	
  with	
  a	
  
POP	
  app.	
  The	
  main	
  goal	
  was	
  to	
  
understand	
  if	
  the	
  app	
  could	
  
meet	
  James’	
  needs.	
  
	
  
InteracLon	
  with	
  the	
  camera	
  and	
  
the	
  photo	
  stream	
  haven’t	
  been	
  
explored.	
  
Design iteration &
user feedback
Usability	
  tesLng	
  the	
  prototype	
  helped	
  
me	
  to	
  fix	
  layout	
  problems	
  and	
  
interacLons:	
  
	
  
Key	
  findings:	
  
•  Refine	
  the	
  home	
  page.	
  
•  Modify	
  sync	
  page.	
  
•  Add	
  back	
  buons	
  to	
  navigaLon.	
  
•  Refine	
  the	
  recipe	
  page.	
  
Thanks	
  to	
  James	
  feedback	
  I	
  was	
  able	
  to	
  
improve	
  some	
  pages	
  and	
  add	
  new	
  ones.	
  
	
  
Key	
  findings:	
  
	
  
•  the	
  sync	
  with	
  the	
  desktop	
  is	
  now	
  on	
  the	
  
home	
  page	
  
•  in	
  the	
  recipe	
  page	
  the	
  main	
  content	
  fits	
  
on	
  one	
  page	
  
•  the	
  image	
  on	
  the	
  recipe	
  page	
  can	
  be	
  
enlarged	
  
•  the	
  "edit	
  recipe	
  page"	
  now	
  follows	
  the	
  
design	
  paern	
  of	
  the	
  recipe	
  page	
  
Thank you
Special	
  thanks	
  to	
  James,	
  Cheryl,	
  
Karen	
  and	
  Mitch.	
  
SARA
MICHELAZZ0

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User Experience Design - James' cooking App

  • 1. Mobile Application User  Experience  Design:   UXDi:  Project  1   SARA MICHELAZZ0 Needfinding,  Scenarios,  Rapid  Prototyping  (POP)  
  • 2. Statment of the problem Solution James wishes he were a better cook. He enjoys cooking, but doesn’t have much time for it. He looks for recipes online and makes up his own, but usually cooks the same 5 basic recipes. When he cooks, he tends to modify recipes on the fly without keeping track of the changes. This makes it difficult to reproduce the same recipes in the future. I designed an app to make James a better cook. It helps him keep track of successful recipe alterations and build his own recipe collection. The app also gives James inspiration to continue cooking his favourite recipes and to add more variety to his repertoire.
  • 3. How do I get it?
  • 5. Needfinding The first step of the project involved focusing on the problems. Needfinding included: -  getting ready for the interview, -  conducting the interview, -  audio recording the interview and taking notes. Then going through all of the materials again.
  • 6. When the results are not as I expected I get a bit frustrated. “ “ Me: “Great … there is a little problem I can work on!”
  • 7. Key findings James  enjoys  cooking;  he  used  to  cook  every   day  before  he  got  married  9  months  ago.  Now   he  cooks  2/3  +mes  a  month  and  someLmes   during  the  weekend  with  his  wife.  James  tends   to  prepare  basic  meals,  usually  with  the  same   5  recipes.  SomeLmes  he  looks  for  recipes   online  and  he  makes  his  choice  based  on  the   pictures  and  the  ingredients.     He  usually  changes  recipes  to  suit  his  taste   but  he  doesn’t  keep  track  of  the  changes  he   makes.  The  result  is  that  he  oPen  gets   frustrated  because  the  recipes  don’t  always   taste  the  same  every  Lme.  
  • 8. I look for recipes online and I make my choice based on the pictures and the ingredients. “ “ Me: “Yep he is used to browse the web for recipes ! ”
  • 9. During the downtimes while cooking I read news on my iPhone. “ “ Me: “He has an iPhone and he uses it while cooking!
  • 10. I am willing to learn because I really enjoy the process. “ “ Me: “He wants to improve so he will be willing to invest some time to become a better cook!
  • 12. Goals: •  Help James to remember successful changes to recipes. •  Collect his recipes.
  • 13. How do I get there?
  • 14. Brainstorming I  have  sketched  new   ideas  on  paper  to  keep   track  of  them  but  I  didn’t   read  them  back  unLl  I   had  finished  analyzing   the  problem  and  the   user’s  needs.  Usually,   new  ideas  become  a   great  source  of   innovaLon  later  on  in   the  process.  
  • 15. User flow In  order  to  define  the   main  flow  I  sketched   the  whole  process,   underlining  the   decision  points  and   the  interacLon  with   external  resources.  
  • 16. Site Map Designing  the  site  map  helped  me  to   understand  the  hierarchy  of  pages  
  • 17. Improving design through validated scenarios. When you sketch a scenarios ask yourself if it is plausible. Tell a story, but tell a plausible one. I had the chance to validate these scenarios with James. Every scenario leaded me to very interesting features driven by the user need.
  • 18. Usually  before  James   create  a  new  recipe   he  goes  to  the  market   for  inspiraLon  and  to   buy  ingredients.     APer  he  eats  if  the   dish  looks  good  he   takes  a  picture.   Scenario 1 Very  frequent  
  • 19. Scenario 1 Very  Frequent   Usually  people   who  are  cooking   have  dirty  hands.   This  is  why:     -­‐  the  main   informaLon  should   fit  on  one  page,  so   there  is  no  need  to   scroll.   -­‐  the  iPhone   shouldn’t  turn  the   screen  off  while  on   the  recipe  page.  
  • 20. Scenario 2  Frequent   James  wants  to   cook  a  recipe  he   made  a  few  months   ago.  He  can’t   remember  the   ingredients  and  he   looks  them  up  on   the  app.  He  decides   to  modify  the   recipe  on  the  fly   and  the  result  is   awesome:  it  tastes   much  beer  this   way.  
  • 21. Scenario 2  Frequent   James  likes  to  alter   recipes  but  usually   the  changes  are   small.  This  is  why  I   should:     -­‐  insert  a  clone   bu?on  so  James   doesn’t  have  to  fill   the  new  recipe   form  from  scratch   and  he  can  save   Lme.  
  • 22. Scenario 3  Less  frequent   James  prefers  to   look  for  new   recipes  online   using  his  desktop   because  he  finds   the  bigger  screen   more  convenient.   This  is  why  he   needs  a  tool  that   synchronizes  his   desktop  with  his   phone.  
  • 23. Scenario 3b  Less  frequent   The  sync  applicaLon   should  include  the   following  features:     •  Send  a  link.   •  Send  notes.   •  Select  a  picture   from  the  url.  
  • 30. POP Prototype Click  to  try  the   interacLons  on   POP  website   WATCH  IT  LIVE   Link:   hps://popapp.in/w#!/projects/ 52cd332fde3003842e000370/ preview   The  prototype  is  at  a  very  early   stage  and  was  created  with  a   POP  app.  The  main  goal  was  to   understand  if  the  app  could   meet  James’  needs.     InteracLon  with  the  camera  and   the  photo  stream  haven’t  been   explored.  
  • 31. Design iteration & user feedback Usability  tesLng  the  prototype  helped   me  to  fix  layout  problems  and   interacLons:     Key  findings:   •  Refine  the  home  page.   •  Modify  sync  page.   •  Add  back  buons  to  navigaLon.   •  Refine  the  recipe  page.   Thanks  to  James  feedback  I  was  able  to   improve  some  pages  and  add  new  ones.     Key  findings:     •  the  sync  with  the  desktop  is  now  on  the   home  page   •  in  the  recipe  page  the  main  content  fits   on  one  page   •  the  image  on  the  recipe  page  can  be   enlarged   •  the  "edit  recipe  page"  now  follows  the   design  paern  of  the  recipe  page  
  • 32. Thank you Special  thanks  to  James,  Cheryl,   Karen  and  Mitch.   SARA MICHELAZZ0