The document summarizes the objectives and key findings of a process efficiency and organization review conducted by Deloitte for Kapital Bank. The review analyzed the bank's organization, processes, branch network, IT governance and project management. Key recommendations identified potential savings of 607 FTEs through reorganizing the branch structure and improving processes. For IT, two options for restructuring the organization were proposed, and issues were identified regarding governance, project management, support/maintenance and information security. Next steps involve defining KPIs, a roadmap for implementation, and finalizing the IT analysis for validation by Kapital Bank.
1. Process Efficiency and Organization Review
Take the right steps - A pragmatic approach
for pragmatic results .
Synthesis
June 13th 2012
Advisory & Consulting Services
17. Process Efficiency and Organization Review
Take the right steps - A pragmatic approach
for pragmatic results .
Appendices
June 13th 2012
Advisory & Consulting Services