1. www.jzmedia.org
Time Warner Cable
Rochester
9/27/12

2. www.jzmedia.org
About Us
JZ Media is dedicated to working with you from the beginning of a project to its successful conclusion.
As a print management and consulting company with a history in the print and advertising business that
spans more than 100 years, we know how to find the best solutions to your marketing, merchandising and
advertising needs. And we make the process of doing business with us as easy as possible.
JZ Media is based in Englewood, NJ, and provides a range of products and services through a stable
supplier network consisting of many long-term, trusted partners who deliver exceptional quality work on time
and on budget.

3. Sandy Zenker
CEO
Sandy Zenker has over 25
years of experience in the
print and distribution business,
working with a variety of clients
including media, entertainment
and non-profits.Specifically,
Sandy has a long history
with Time Warner Cable and
understands the challenges of
helping to market its services
in a competitive environment
like New York City. He has the
ability to recognize the creative
and budget parameters of
a project and adroitly match
the best technology available
today to the production of the
entire project, from creative to
fulfillment. Sandy has a PhD in
Psychology and has managed
to continue teaching courses
at Montclair State University
while running JZ Media. Sandy
truly enjoys the consulting
aspect of his work, and brings
his teaching skills to bear on
his relationships with clients,
helping them understand the
process involved in graphic
production.
201.569.6800, ext. 231
sandy@jzmedia.org
mobile: 201.264 .8133
Tracy Turner
Graphic Designer
Tracy Turner is a highly
creative Art Director/Graphic
Designer with over 15 years of
professional experience with
many high profile companies
including Time Warner Cable,
where she is currently the
freelance in-house Art Director,
in charge of all marketing
collateral for the New York City
office.
tracy.jzmedia@gmail.com
mobile: 201.264 .8133
Therese Berkowitz
Graphic Designer
Therese is an award-winning
designer with 25+ years
experience leading and
motivating design teams
and delivering conceptually
strategic and effective
marketing solutions. She
served as Creative Director
at Time Warner Cable NYC
for more than 10 years,
where she gained a wealth
of industry experience and a
deep understanding of this
competive marketplace. She
has a keen appreciation for
the Time Warner Cable brand,
products and services. Most
recently she has had the
opportunity to share her skills,
experience and insights as an
educator, teaching Graphic
Arts and Photography at a
private high school in Brooklyn.
therese@jzmedia.org
mobile: 516.655.5537
Cindy L’Esperance
Copywriter
Cindy has been in the
advertising/marketing industry
for over 20 years. She joined
the marketing team at Time
Warner Cable, just as the
company was launching its
phone service, giving her
the opportunity to participate
in a large-scale promotional
initiative. Within one year,
the service had one million
subscribers, beating all sales
projections. During her tenure
with Time Warner Cable, Cindy
worked on print and online
campaigns for the company’s
cable, Internet and phone
services. As Copy Supervisor,
she was a key member of the
creative team, developing
campaigns that won CTAM
awards, and were adopted by
Time Warner Cable’s corporate
office and launched nationally.
Cindy has since relocated
to Charlotte, NC. The talent
and professionalism she
demonstrated in New York City
earned her a solid network of
clients and colleagues, with
whom she continues to work
on a regular basis, including
Time Warner Cable.

4. Large Format

5. ENJOY BETTERENJOY BETTERENJOY BETTERENJOY BETTERENJOY BETTERENJOY BETTERENJOY BETTERENJOY BETTERENJOY BETTER
VetNetAn Employee Network of Time Warner Cable
VetNetAn Employee Network of Time Warner Cable
VetNetAn Employee Network of Time Warner Cable
Time Warner Cable

6. MATH, SCIENCE AND THE
FUTURE OF OUR NATION
A GLOBAL ONLINE TOWN HALL
NOVEMBER 17 WITH HOST
AL GORE
MATH, SCIENCE AND THE
FUTURE OF OUR NATION
NOVEMBER 17
A GLOBAL ONLINE TOWN HALL
TWCPA-GOTH_vertical banner.indd 1 11/8/10 5:16 PM

7. Direct Mail

8. www.jzmedia.org
We appreciate
your business
Important information about your account. DTV 2012
We’re pleased to extend you
additional savings.
We appreciate your business
OPTION 1 OPTION 2
New and Improved
We’re always adding features and benefits to our services, so you can do more of what you love, with the latest
technologies. Check out these service upgrades and enhancements, available to you at no additional cost.
Start Over® and Look Back®.
Restart select live shows from the beginning with Start Over® and go back 3 days in TV time with Look Back to
catch select shows you’ve missed.
Primetime On Demand.
Put primetime on your time! Without setting anything in advance, you can watch recent episodes of select hit
network shows anytime.
Whole House On Demand.
The movies you order are yours for up to 48 hours, and you can watch them from any Digital TV in your house.
Thank you for choosing Time Warner Cable.
Mike Munley
President, Residential Services
Call us at 855.247.3970 to explore other savings options.
If we don’t hear from you by the end of your current promotion,
you will automatically receive the rate shown in Option 1.
Offer applies to existing customers in serviceable areas only. Promotional rate based on Digital TV with digital set-top box and remote control on primary outlet, Standard Internet and Unlimited Home Phone services. Regular rates will apply after 12-month
promotional period. All services may not be available in all areas. Digital TV is required for access to Start Over® and Look Back®. Look Back and Start Over are available on select shows from participating networks. Movies On Demand and DVR service are
available for an incremental charge. To receive all services, Digital TV, remote and lease of a digital set-top box required. Some services may not be available to CableCard™ customers. HD set-top box and HDTV required for HD service. Digital TV and Home
Phone required for Caller ID on TV. Standard Internet with PowerBoost® provides a burst of download speed when capacity is available above the customer’s provisioned download speed for the first 10 MB of a file. It then reverts to your provisioned speed
for the remainder of the download. Actual speeds may vary. Subject to change without notice. Other restrictions may apply. Time Warner Cable and the eye/ear logo are trademarks of Time Warner, Inc. Used under license. All other trademarks are property
of their respective owners. ©2012 Time Warner Cable Inc. All rights reserved. DTV 2012
TV.......$58/month
A savings of $206 a year off the standard rate!
Dear T. C.,
We hope you’ve been enjoying your TV service at $49/month. Your promotional pricing is set to expire next
month, as a result, the full retail rate of $75.20 will be reflected on your bill. However, to show how much we
appreciate your business, we’re pleased to extend your savings. Here are the details:
J3 082912
We appreciate
your business
Your promotional package rate is about to expire.
But the savings will continue…
Look inside for details.
Important information about your account.
®
Triple Play 2012
When the new Time Warner Cable
color palette was released, one of
the company’s ongoing direct mail
initiatives needed to be updated
virtually overnight in order to
seamlessly continue to deliver
the mailer on time. The JZ team
provided design options that were
approved in the first round.

9. Local Events

10. www.jzmedia.org
This International
flyer was produced
over July 4th and
delivered in 48 hours.
A short run was
completed digitally
to meet immediate
delivery needs, and
then larger quantities
were printed offset.

11. www.jzmedia.org
This flyer and billboard were produced
over a weekend and delivered to various
locations throughout the tri-state area.
At Time Warner Cable, we’re sports fans too – that's
why we fight hard to keep the sports you love on the
air at a price you can afford.
Our negotiations with MSG went down to the buzzer –
and for details on the outcome, we invite you to visit
our website TWCconversations.com/MSG.
Whatever your feelings about our companies going
head-to-head, keep in mind that even without MSG,
Time Warner Cable will carry plenty of Sabres
hockey, NBA action and college sports coverage.
We take pride in bringing viewers the best in sports –
and work hard to keep the price of TV reasonable.
And remember that every TV provider is at risk for
blackout threats. Last year MSG pulled the plug on
DISH – so switching is not a solution.
From everyone on the Time Warner Cable team -
thank you for your patience and continued loyalty.
JANUARY GAMES AVAILABLE
TO TWC CUSTOMERS:
Sabres
Jan 18 vs. Blackhawks
(NBC Sports/Versus)
Rangers
Jan 2 vs. Philadelphia Flyers (NBC)
Jan 15 vs. Montreal Canadiens
(NBC Sports/Versus)
Jan 17 vs. Nashville Predators
(NBC Sports/Versus)
TWCconversations.com/MSG
© 2012 Time Warner Cable Inc. Time Warner Cable and the Time Warner Cable Logo are trademarks of Time Warner Inc. Used under license. All other trademarks are the property of their respective owners.
TV schedules subject to change.
At Time Warner Cable, we’re sports fans too – that's whywe fight hard to keep the sports you love on the air at a
price you can afford.
Our negotiations with MSG went down to the buzzer – andfor details on the outcome, we invite you to visit ourwebsite TWCconversations.com/MSG.
Whatever your feelings about our companies going head-
to-head, keep in mind that even without MSG, Time
Warner Cable will carry nearly 40 percent of thisseason’s Knicks games and nearly 30 percent of theremaining Rangers games.
We take pride in bringing viewers the best in sports – andwork hard to keep the price of TV reasonable.
JANUARY GAMES AVAILABLETO TWC CUSTOMERS:
Knicks
Jan 12 vs. Memphis Grizzlies (TNT)Jan 27 vs. Miami Heat (ESPN)
Rangers
Jan 2 vs. Philadelphia Flyers (NBC)Jan 15 vs. Montreal Canadiens (NBC Sports/Versus)Jan 17 vs. Nashville Predators (NBC Sports/Versus)
Devils
Jan 4 vs. Boston Bruins (NBC Sports/Versus)
TWCconversations.com/MSG© 2012 Time Warner Cable Inc. Time Warner Cable and the Time Warner Cable Logo are trademarks of Time Warner Inc. Used under license. All other trademarks are the property of their respective owners.
TV schedules subject to change.
And remember that every TV provider is at risk for
blackout threats. Last year MSG pulled the plug on
DISH – so switching is not a solution.
From everyone on the Time Warner Cable team -
thank you for your patience and continued loyalty.

12. TIME WARNER CABLE
PRESENTA
Nikauly de la Mota
viernes, 10 de agosto
4:00pm - 6:00pm
Time Warner Cable Store
2554 Broadway y calle 96
New York, NY 10025
twc.com/espanol
1-800-TW-CABLE Canal 808
Presentadora del programa
”Arriba y Adelante con Nikauly”
www.jzmedia.org

13. Time Warner Cable is proud to invite
the leaders of our community partners to an
Evening at the
Ballpark
Mets vs. Colorado Rockies
Wednesday, August 22
Please be our guest along with other community
leaders and members of our NYC executive team
at the Time Warner Cable Luxury Suite at Citifield.
Gametime 7:10PM
Please RSVP by email to Karen La Cava by Friday, August 10th:
Karen.LaCava@TWCable.com
Your tickets will be sent to you once your attendance has been
confirmed. Due to space limitations, we are unable to accommodate
additional guests.
TIME WARNER CABLE
Invites you to experience
THE TIME WARNER CABLE STORE
Grand Opening and Ribbon Cutting
Hosted by John Quigley, Regional Vice President, Operations
Thursday, December 15, 2011, 9:00 a.m.
~ New Location ~
2845 Richmond Shopping Center
Staten Island, NY 10314
Time Warner Cable is proud to support The Staten Island Children’s Campaign through this event.
RSVP to Karen La Cava at 212-379-5158, karen.lacava@twcable.com

14. Marketing

15. www.jzmedia.org
TV
Disfruta de una fabulosa imagen cristalina.
Todos admirarán nuestro Telévision Digital
gracias al servicio de Alta Definición sin
cargo adicional y más de 175+ canales
sorprendentes. También tendrás acceso a
más de 350 canales con entretenimiento,
deportes, noticias y mucho más. ¡Seguro que
agradará la vista de cualquiera!
Start Over® y Look Back®
Reinicia programas seleccionados que ya están
avanzados con Start Over® o retrocede hasta tres días
completos para ver tus programas con Look Back®
DVR
Haz una pausa en la televisión en vivo. Puedes grabar,
retroceder y adelantar tus programas favoritos.
Organiza las grabaciones sin necesidad de estar en tu
hogar con DVR Manager
On Demand
Más de 10,000 éxitos del cine y la televisión a tu
disposición para que los veas cuando guste
Bloqueo Parental
Nuestras avanzadas funciones hacen que Televisión
Digital sea la opción más apropiada para que tus
niños vean TV
Internet
Cualquiera que sea la velocidad que
necesites, muy rápida, increíblemente rápida
o súper rápida, nosotros te la podemos dar.
Elige el servicio de Internet de Time Warner
Cable con la velocidad que te convenga
y esté dentro de tu presupuesto. Todos
te ofrecen la combinación perfecta de
velocidad y fiabilidad.
Ultimate Internet
Con velocidades de hasta 50 Mbps lo que
necesites hacer “¡ya!” ahora te tomará sólo unos
segundos solamente
Turbo Internet
Carga tu servicio de Internet con una súper
velocidad “turbo” por unos pocos dólares más al mes.
Baja tus videos favoritos y escucha música en mucho
menos tiempo
Standard Internet
Disfruta nuestra conexión más popular pero ahora
con PowerBoost®. Te da un impulso de velocidad
al descargar
Teléfono
¿Quién pensaría que un teléfono
residencial podría hacerte tan feliz?
Nosotros. Por eso te damos llamadas sin
límite a cualquier parte de los Estados
Unidos, Canadá y Puerto Rico, además
de muchas otras funciones y servicios
adicionales por un bajo precio con
Teléfono Residencial.
Funciones gratuitas
Identificador de Llamadas, Llamada en Espera,
Transferencia de Llamadas, Llamada Entre Tres,
Identificador en TV o PC y mucho más están incluidas
Identificador de Llamadas en TV
y la computadora
Combina tus servicios digitales y obtén el
Identificador de Llamadas en la pantalla de tu
televisor o computadora, para que no te pierdas
ni un minuto
International OnePrice®
¡Hola! Bonjour. Ciao. Sin importar cuál sea tu idioma,
podrás hablar con todo el mundo pagando menos
Sin complicaciones
Mantén tu número telefónico actual y el servicio de
Teléfono Residencial funcionará con el teléfono que
tienes en casa sin necesidad de un equipo especial
TWC-9014_Spanish_Product_Brochure_Redesign_10.75x9.indd 2 6/11/12 3:45 PM
necesites hacer “¡ya!” ahora te tomará sólo unos
segundos solamente
Turbo Internet
vicio de Internet con una súper
velocidad “turbo” por unos pocos dólares más al mes.
Baja tus videos favoritos y escucha música en mucho
menos tiempo
Standard Internet
nuestra conexión más popular pero ahora
con PowerBoost®. Te da un impulso de velocidad
Transferencia de Llamadas, Llamada Entre Tres,
Identificador en TV o PC y mucho más están incluidas
Identificador de Llamadas en la pantalla de tu
televisor o computadora, para que no te pierdas
mportar cuál sea tu idioma,
podrás hablar con todo el mundo pagando menos
ero telefónico actual y el servicio de
Teléfono Residencial funcionará con el teléfono que
tienes en casa sin necesidad de un equipo especial
Tu vida digital ahorapuede avanzar a lapar de tu vida real.Lo mejor de los paquetes deTime Warner Cable es quetodos tus servicios digitalesempiezan a funcionar juntospara ofrecerte nuevas ysorprendentes funciones.Comienza a filtrar lasllamadas que recibes conla función de Identificadorde Llamadas en TV y en lacomputadora. Revisa elcorreo de voz desde tu correoelectrónico. Deja que tuequipo de servicios digitaleste brinda exactamente loque deseas. Todo sin cargosextra, con los paquetes deTime Warner Cable.
Pararecibirtodoslosservicios,serequierenCableDigital,controlremotoyelarrendamiento
de una caja de Alta Definición (HD) o Videograbadora Digital de Alta Definición (HD-
DVR). Algunos servicios no están disponibles para clientes de tarjeta CableCARD™. No
todos los equipos funcionan con todos lo servicios. Los productos y servicios pueden
no estar disponibles en todas las áreas. Sujeto a cambios sin aviso. Pueden aplicar otras
restricciones. Se requiere un Televisor de Alta Definición (HDTV) para recibir el servicio de
HD. Las películas On Demand son servicios opcionales disponibles por un cargo adicional.
. Start Over® y Look Back ® están disponible en un número selecto de programas de las
cadenas de TV participantes. Se requiere Cable Digital y Teléfono Residencial para recibir
el servicio de Identificador de Llamadas en TV. Se aplican cargos adicionales por equipos,
instalación, impuestos, tarifas, cargo de activación de $25, asistencia de directorio, servicios
d operadora y llamadas internacionales. El servicio de Internet requiere un contrato de
arrendamientoolacompradeunmódemaprobado.Losmódemsaprobadosseindicanen
http://www.timewarnercable.com/East/support/twc_approved_devices.html. International
OnePrice® está disponible para clientes que se suscriban a Teléfono Residencial y Cable
Digital y/o Standard Internet. Para conocer los países participantes y las tarifas por minuto,
visite www.timewarnercable.com/nynj. Las velocidades reales pueden variar. PowerBoost
requiere suscripción a Standard. Internet. Standard Internet con PowerBoost® brinda un
impulso en la velocidad de descarga cuando la capacidad está disponible por encima
de las velocidades de descarga proporcionada al cliente para los primeros 10 MB de un
archivo. Luego vuelve a la velocidad provista para el resto de la descarga. ©2012 Time
Warner Cable Inc. Todos los derechos reservados. Time Warner Cable® y el logo de Time
Warner Cable son marcas comerciales de Time Warner Inc. Usadas bajo licencia. Todas las
demás marcas registradas son propiedad de sus respectivos dueños. 0512_prodbch_SPA
Conéctate
con tu
mundo
TV
Internet
Teléfono
twc.com
_Spanish_Product_Brochure_Redesign_10.75x9.indd 1
6/11/12 3:45 PM

16. www.jzmedia.org

17. www.jzmedia.org

18. www.jzmedia.org

19. Time Warner Cable
Business Class

20. NewYorkBusiNessexpo&CoNfereNCe
october 17, 2012, Javits Center
Time Warner Cable Business Class is proud to sponsor:
#1 B2B EXPO FOR SMALL BUSINESS! At this special event, thousands of executives and entrepreneurs will connect at the largest, most
profitable business conference in the Northeast. Visit us at BOOTH #338, the Time Warner Cable Business Class exhibit for FREE WiFi,
networking, and a personal preview of our products! Preregistration is recommended (available at www.eventmanagement.org).
SPECIAL OFFER: Time Warner Cable Business Class customers receive FREE ADMISSION (*Expo Pass Only Package). Please use promotion code
TWCBC15 for $15 off your ticket price.
• small BusiNess iNflueNCe awards Gala
• 40+ eduCatioNal workshops
• CYBer Café & soCial media laB
• BusiNess resourCe pavilioN
• faCilitated NetworkiNG
• 200 B2B exhiBits
Internet + Phone
for $69.90/mo.
Free calling features & Online Backup.
90-day Satisfaction Guarantee.
1-year minimum agreement.
Call 1-866-265-8260
or visit TWCBC.COm/nyC
Offer expires x/xx/12. New customers, offer is not transferable and may not be combined with any other offer. Includes 7mbpsx768Kbps Internet, 1 line of Business Class Phone with
Unlimited Tri-State Calling (within NY, NJ, and CT), up to 10gB BC On-line Back Up, and 1 Business group calling feature package. Satisfaction guarantee includes a waiver of early
termination fee if customer cancels service, with written notification, within the first 90 days following installation. after first 90 days, early termination fee may apply. at the end of
the term agreement, regular rates in effect at that time will apply. Standard installation rates and construction costs (if applicable) apply. Construction costs are not included in the
satisfaction guarantee and will be charged as applicable. additional charges may apply for equipment, taxes, fees, directory assistance, Operator Services and calls outside of the
tri-state calling area and to International locations. actual speeds may vary. Offer not available in all areas. Some restrictions apply. Subject to change without notice. Time Warner
Cable Business Class Phone customer premise equipment is electrically powered, and in the event of a power outage or network failure, Enhanced 9-1-1 (“E911”) services may not
be available. Time Warner Cable Business Class is a trademark of Time Warner Inc. Used under license. ©2012 Time Warner Cable. all Rights Reserved.
WORK MORE, WAIT LESS.

21. When you Focus on the customer
and act With IntegrIty in all
interactions, respect goes both
Ways, servIce is dramatically
enhanced and through committed
teamwork, time Warner cable
business class is the customer’s
FIrst choice every time.
Focus
Integrity
respect
service
teamwork
Put Our Customers FIRST,
and Be Their First Choice Every Time.
Focus
Integrity
Respect
Service
Teamwork
Put Our Customers FIRST,
and Be Their First Choice Every Time.
Focus
Integrity
Respect
Service
Teamwork

22. Now available: the TSG Salesforce Support Desk.
A Dedicated Support Team. At Your Service. A Phone Call Away.
You Have the Tools for Sales Success.
We’re Here to Help You Use Them.
The TSG Salesforce Support Desk is here to help you make the most of Salesforce CRM, so you can
manage your accounts more effectively - and close more deals - faster.
888.411.5550 OPTiON #6
Monday through Friday, 9:00 am – 5:00 pm ET
(except on TWC holidays)
Feel free to call us whenever you need a hand with:
• Closing an opportunity
• Sorting out contract issues
• Setting up multiple service locations
• Assisting on address issues
• Resetting passwords
• Transferring accounts and opportunities
...Or just about anything else!