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Copyright	©	2018, Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Introducing	New	AI	Ops	
Innovations	in	Oracle	
Autonomous	Database	Service
AICUG	Meetup	– San	Jose	– ActionSpot
Sandesh	Rao
VP	Autonomous	Health	and	Machine	Learning
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Safe	Harbor	Statement
The	following	is	intended	to	outline	our	general	product	direction.	It	is	intended	for	
information	purposes	only,	and	may	not	be	incorporated	into	any	contract.	It	is	not	a	
commitment	to	deliver	any	material,	code,	or	functionality,	and	should	not	be	relied	upon	
in	making	purchasing	decisions.	The	development,	release,	timing, and	pricing	of	any	
features	or	functionality	described	for	Oracle’s	products	may	change	and	remains	at	the	
sole	discretion	of	Oracle	Corporation.
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
whoami
Real	
Application	
Clusters	- HA
DataGuard-
DR
Machine	
Learning-
AIOps
Enterprise	
Management
Sharding
Big	Data	
Operational	
Management
Home	
Automation	
Geek
@sandeshr
https://www.linkedin.com/in/raosandesh/
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Agenda
• What	motivated	us	to	go	into	Machine	
Learning	?	
• Which	algorithms,	tools	&	technologies	
are	used?
• Oracle	use	cases	for	Applied	Machine	
Learning	in	the	Cloud	- AIOps
• Oracle	&	Machine	Learning	initiatives	and	
tools	
• Questions	and	Open	Talk
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		| 5
Why	Machine	Learning	for	us	and	why	now?
• Lots	of	Data	generated	as	exhaust	from	systems
– Cloud	,	different	formats	and	interfaces	,	frameworks
• Machine	Learning	has	become	accessible
– Anyone	can	be	a	Data	Scientist
– Algorithms	are	accessible	as	libraries	aka	scikit ,	keras ,	
tensorflow ..	
– Sandbox	to	get	started	as	easy	as	a	docker init
• Business	use	cases	
• How	to	find	value	from	the	data	,	fewer	guesses	to	make	decisions
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
ML	Project	Workflow
• Set	Business	Objectives
• Gather	,	Prepare	and	Cleanse	Data
• Model	Data
– Feature	Extraction	,	Test	,	Train	,	
Optimizer	
– Loss	Function	,	effectiveness	
– Framework	and	Library	to	use
• Apply	the	Model	as	an	inference	
engine	
– Decision	making	using	the	Model’s	
output
– Tune	Model	till	outcome	is	closer	to	
Business	Objective
6
Set	Business	
Objectives
Understand	Use	
case
Create	Pseudo	
Code
Synthetic	Data	
Generation
Pick	Tools	and	
Frameworks
Train	Test	Model
Deploy	Model
Measure	Results	
and	Feedback
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Types	of	Machine	Learning
Supervised	Learning
Predict	future	outcomes	with	the	help	of	
training	data	provided	by	human	experts
Semi-Supervised	Learning
Discover	patterns	within	raw	data	and	make	
predictions,	which	are	then	reviewed	by	human	
experts,	who	provide	feedback	which	is	used	to	
improve	the	model	accuracy
Unsupervised	Learning
Find	patterns	without	any	external	input	other	
than	the	raw	data
Reinforcement	Learning
Take	decisions	based	on	past	rewards	for	this	
type	of	action
7
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
• Hierarchical	k-means,	Orthogonal	
Partitioning	Clustering,	Expectation-
Maximization
Clustering
Feature	Extraction/Attribute	
Importance	/	Component	Analysis
• Decision	Tree,	Naive	Bayes,	Random	
Forest,	Logistic	Regression,	Support	
Vector	Machine
Classification
8
Machine	Learning	Algorithms
• Multiple	Regression,	Support	Vector	
Machine,	Linear	Model,	LASSO,	Random	
Forest,	Ridge	Regression,	Generalized	
Linear	Model,	Stepwise	Linear	Regression
Regression
Association	&	Collaborative	Filtering
Reinforcement	Learning	- brute	force,	
Monte	Carlo,	temporal	difference....
• Many	different	use	cases
Neural	network	&	deep	Learning	with	
Deep	Neural	Network
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Modeling	Phase	– AutoML2	to	the	rescue	
Provide	Dataset	to	
AutoML2
Configuration	parameters	
for	model	picked
Dataset	is	divided	into	
training	set	&	testing	set
Actual	Training
Evaluate	performance	of	
trained	model
Tweak	model	parameters,	
change	predictors	change	
test/train	data	splits	and	
change	algorithms
Pick	model	plus	
parameters	depending	on	
outcome	and	measure	,	F1	
,	Precision	,	Recall	,	MSE
Document	all	runs	and	
apply	A/B	testing	to	see	
what	the	variations	
produce
9
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		| 10
Tools	&	Libraries	Assisting	ML	projects
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
What	is	Oracle	Doing	Around	Machine	Learning?
• Big	Data	Appliance
• Big	Data	Discovery	,	Big	Data	Preparation	Data	Visualization	Cloud
• Analytics	Cloud
– Sales,	Marketing,	HCM	on	top	of	SaaS
• DaaS – Oracle	Data	Cloud	,	Eloqua	..
• Oracle	Labs	(labs.oracle.com)
– Machine	Learning	Research	Group
• Autonomous	Database	
– Zeppelin	Notebooks	preloaded	with	use	cases	
– Applied	Machine	Learning	used	for	Implementing	AIOps
11
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Oracle	AI	Platform	Cloud	Service	– Coming	Soon…
• Collaborative	end-to-end	machine	learning	in	the	cloud
• Enables	data	science	teams	to
– Organize	their	work
– Access	data	and	computing	resources
– Build	,	Train	,	Deploy
– Manage	models
• Collaborative ,	Self-Service	,	Integrated
• https://cloud.oracle.com/en_US/ai-platform
12
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Oracle	Autonomous	Data	Warehouse	Cloud	Key	Features
Highly	Elastic
Independently	scale	compute	and	
storage,	without	having	to	overpay	for	
fixed	blocks	of	resources
Built-in	Web-Based	SQL	ML	Tool
Apache	Zeppelin	Oracle	Machine	Learning	
notebooks	ready	to	run	ML	from	browser
Database	migration	utility
Dedicated	cloud-ready	migration	tools
for	easy	migration	from	Amazon	
Redshift,	SQL	Server	and	other	databases
Enterprise	Grade	Security
Data	is	encrypted	by	default	in	the	cloud,
as	well	as	in	transit	and	at	rest
High-Performance	Queries
and	Concurrent	Workloads
Optimized	query	performance	with	
preconfigured	resource	profiles	for	different	
types	of	users
Oracle	SQL
Autonomous	DW	Cloud	is	compatible	with	
all	business	analytics	tools	that	support	
Oracle	Database
Self	Driving
Fully	automated	database	for	self-tuning	
patching	and	upgrading	itself	while	the	
system	is	running
Cloud-Based	Data	Loading
Fast,	scalable	data-loading	from	Oracle	
Object	Store,	AWS	S3,	or	on-premises
13
Oracle	Machine	Learning
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Oracle	Machine	Learning	and	Advanced	Analytics
• Support	multiple	data	platforms,	analytical	engines,	languages,	UIs	and	
deployment	strategies
Strategy	and	Road	Map
Big	Data	/	Big	Data	Cloud Relational
ML	Algorithms
Common	core,	parallel,	distributed
SQL R,	Python,	etc.GUI
Data	Miner,	RStudio
Notebooks
Advanced	Analytics
Oracle	Database	Cloud DWCS
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
CLASSIFICATION
– Naïve	Bayes
– Logistic	Regression	(GLM)
– Decision	Tree
– Random	Forest
– Neural	Network
– Support	Vector	Machine
– Explicit	Semantic	Analysis
CLUSTERING
– Hierarchical	K-Means
– Hierarchical	O-Cluster
– Expectation	Maximization	(EM)
ANOMALY DETECTION
– One-Class	SVM
TIME SERIES
– Holt-Winters,	Regular	&	Irregular,	
with	and	w/o	trends	&	seasonal
– Single,	Double	Exp	Smoothing
REGRESSION
– Linear	Model
– Generalized	Linear	Model
– Support	Vector	Machine	(SVM)
– Stepwise	Linear	regression
– Neural	Network
– LASSO
ATTRIBUTE IMPORTANCE
– Minimum	Description	Length
– Principal	Comp	Analysis	(PCA)
– Unsupervised	Pair-wise	KL	Div	
– CUR	decomposition	for	row	&	AI
ASSOCIATION RULES
– A	priori/	market	basket	
PREDICTIVE QUERIES
– Predict,	cluster,	detect,	features
SQL	ANALYTICS
– SQL	Windows,	SQL	Patterns,	
SQL	Aggregates
A1 A2 A3 A4 A5 A6 A7
• OAA	(Oracle	Data	Mining	+	Oracle	R	Enterprise)	and	ORAAH	combined
• OAA	includes	support	for	Partitioned	Models,	Transactional,	Unstructured,	Geo-spatial,	Graph	data.	etc,
Oracle’s	Machine	Learning	&	Adv.	Analytics	Algorithms
FEATURE EXTRACTION
– Principal	Comp	Analysis	(PCA)
– Non-negative	Matrix	Factorization
– Singular	Value	Decomposition	(SVD)
– Explicit	Semantic	Analysis	(ESA)
TEXT MINING SUPPORT
– Algorithms	support	text	type
– Tokenization	and	theme	extraction
– Explicit	Semantic	Analysis	(ESA)	for	
document	similarity
STATISTICAL FUNCTIONS
– Basic	statistics:		min,	max,	
median,	stdev,	t-test,	F-test,	
Pearson’s,	Chi-Sq,	ANOVA,	etc.
R	PACKAGES
– CRAN	R	Algorithm	Packages	
through	Embedded	R	Execution
– Spark	MLlib algorithm	integration
EXPORTABLE ML	MODELS
– C	and	Java	code	for	deployment
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Oracle	Machine	Learning	
Key	Features
• Collaborative	UI	for	data	scientists
– Packaged	with	Autonomous	Data	
Warehouse	Cloud	(V1)
– Easy	access	to	shared	notebooks,	
templates,	permissions,	scheduler,	etc.
– SQL	ML	algorithms	API	(V1)
– Supports	deployment	of	ML	analytics
Machine	Learning	Notebook	for	Autonomous	Data	Warehouse	Cloud
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Oracle	Machine	Learning	UI	in	ADW
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
PaaS Resource	Lifecycle	
Management	
Bare-Metal	thru	Installation
Upgrade
Patching
Dependency	Resolution
Prerequisites	Resolution
Required Capabilities
Automatable
Scalable
Online	(if	possible)
PaaS Application Lifecycle	
Management
Installation
Upgrade
Patching
Dependency	Resolution
Prerequisites	Resolution
Workload	Profile	Identification
Placement		determination
SLA	management	
Required	Capabilities
Automatable
Provider	Interoperable
Cloud	Operations	Early	Warning	
Response	System	
Detect	degradations	and	faults
Pinpoint		root	cause	&	component
Push	warnings and	alerts
Push	targeted	corrective	actions
SLA	– based	resource	management
Real-time	Health	Dashboard
Required Capabilities
Continuous	and	frequent
Autonomous	Action	Enabled
OSS	Integration	Enabled
Management	Interoperable	
AIOps Cloud	Operations	– 3	Strategic	Pillars
Resource	Lifecycle	Management	 Database	Lifecycle	Management	 Database	Autonomous	Self-Repair
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Database	Operations	Runtime	Management
• Humans	are	slow	and	don’t	scale
• Manual	triage	and	floods	of	notifications	do	not	scale
• Applied	Machine	learning	techniques	effectively	respond	in	real-time	and	
without	huge	impact	to	operations
– Prevent problems	and	optimize	solutions	in	real-time
– Recover from	failures	and	identify	root	cause	quickly	with	minimal	intervention
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Applied	Machine	Learning	for	Cloud	Operations
• Generic	ML-extracted	Data	Clusters	
are	insufficient	for	diagnostics
• Operational	data	correlation	does	
not	determine	root	cause
• Trusted	root	cause	determination	
critical	to	swift	corrective	actions		
• Algorithms	selected	and	models	
built	require	domain	expertise
• Models	refined	via	field	feedback
Subject	Matter	
Expert
ASH
ML
Knowledge
Extraction
Model
Generation
Human	
Supervision
Application
Optimized
Models
Feedback
Scrub	Data
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	
Cloud	Platform
MachinesSmart	Collectors
SRs
Expert	Input
Feedback	&	
Improvement
SRs
Model
Generation
Model
Knowledge
Extraction
Applied	Machine	Learning
Cloud	Ops
Object	Store
Admin	UI	in	Control	Plane
Oracle	Support
Bug	DB
SE	UI	in Support
Tenant	(CNS)
Cleansing,	
metadata	creation	
&	clustering
5 Model	generation	
with	expert	scrubbing
6
Deployed	as	
part	of	cloud	
image,	running	
from	the	start
1 Proactive	regular	health	checking,	real-
time	fault	detection,	automatic	
incident	analysis,	diagnostic	collection	
&	masking	of	sensitive	data
2
Use	real-time	health	dashboards	for	anomaly	
detection,	root	cause	analysis	&	push	of	
proactive,	preventative	&	corrective	actions.	
Auto	bug	search	&	auto	bug	&	SR	creation.	
3
Auto	SR	analysis,	diagnosis	assistance	via	
automatic	anomaly	detection,	collaboration	
and	one	click	bug	creation
4
Message
Broker
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	- Anomaly	Timeline
Remove	clutter	from	log	files	to	
find	the	most	important	events	to	
enable	root	cause	analysis
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Anomaly	Detection	– High	Level
Known	normal	log	entry	(discard)
Probable	anomalous	Line	(collect)
Log	
Collection
File	
Type	
1
File	
Type	
2
File	
Type	
n..
Log	File
Anomaly	Timeline
Probable	
Anomalies
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Trace	File	Analyzer	– High	Level	Anomaly	Detection	Flow
Log
Cleansing
1 2 3 4 5 6
Entry	Feature
Creation
Entry
Clustering
Model
Generation
Expert
Input
Knowledge	Base
Creation
Knowledge
Base	Indexing
Feedback
Training
Real-time
Log	File	Processing
Timestamp	Correlation	&	Ranking
8 9
7
Batch	
Feedback
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Knowledge
Base	Indexing
Entry
Clustering
Model
Generation
Entry	Feature
Creation
Log
Cleansing
1 2 3 4 5 6
Expert	
Input
Knowledge	Base	
Creation
FeedbackTraining Real-time
Log	File	
Processing
Timestamp	
Correlation	&	
Ranking
8 97 Batch	
Feedback
Log	File	
Collection
Data	
Cleansing	&	
Reduction
waited	for	'ASM	file	metadata	operation',	seq_num:	29
2016-10-20	02:12:56.937	:		OCRRAW:1:	kgfo_kge2slos	error	
stack	at	kgfoAl06:	ORA-29701:	unable	to	connect	to	Cluster	
Synchronization	Service
2016-10-20	02:23:02.000	:		OCRRAW:1:	kgfo_kge2slos	error	
stack	at	kgfoAl06:	ORA-29701:	unable	to	connect	to	Cluster	
Synchronization	Service
2016-10-20	02:23:03.563	:		OCRRAW:1:	kgfo_kge2slos	error	
stack	at	kgfoAl06:	ORA-29701:	unable	to	connect	to	Cluster	
Synchronization	Service
waited	for	[STR]		seq_num:	
[NSTR]
[NSTR]	[NSTR]	:	[NSTR]	[NSTR]	
unable	to	connect	to	Cluster	
Synchronization	Service
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
.. Seen	
in	
Bugs
Total	
Bugs	
Seen
Seen	
in	
Files
Total	
Files	
Seen
Total	
Count
..
.. 13 40 1440 5088 2890 ..
Feature	
Extraction
waited	for	[STR]		seq_num:	[NSTR]
[NSTR]	[NSTR]	:	[NSTR]	[NSTR]	
unable	to	connect	to	Cluster	
Synchronization	Service
Knowledge
Base	Indexing
Entry
Clustering
Model
Generation
Log
Cleansing
1 3 4 5 6
Expert	
Input
Knowledge	Base	
Creation
FeedbackTraining Real-time
Log	File	
Processing
Timestamp	
Correlation	&	
Ranking
8 97 Batch	
Feedback
Entry	Feature
Creation
2
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Data	
Clustering
Record	Merging	and	feature	
aggregation	for	records	belonging	
to	same	log	signature
Knowledge
Base	Indexing
Entry
Clustering
Model
Generation
Log
Cleansing
1 3 4 5 6
Expert	
Input
Knowledge	Base	
Creation
FeedbackTraining Real-time
Log	File	
Processing
Timestamp	
Correlation	&	
Ranking
8 97 Batch	
Feedback
2
Entry	Feature
Creation
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Model	
Generation
Data	
Clustering
Expert	
Input
Decision	Tree	
Classifier
First	time	labelling	through	
functional		rules
Labelled		dataset
Result	
EvaluationUpdate	
Labelling
3
4
5
76
Entry
Clustering
Log
Cleansing
1 3
Training Real-time
Log	File	
Processing
Timestamp	
Correlation	&	
Ranking
8 9
Batch	
Feedback
2
Knowledge
Base	Indexing
Model
Generation
4 5 6
Expert	
Input
Knowledge	Base	
Creation
Feedback
7
Entry	Feature
Creation
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	- Database	Performance
Preserving	instance	performance		
when	database	resources	are	
constrained
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Database	Health	- Applied	Machine	Learning
• Actual	Internal	and	External	customer	
data	drives	model	development
• Applied	purpose-built	Applied	ML	for	
knowledge	extraction
• Expert	Dev	team	scrubs	data
• Generates	Bayesian	Network-based		
diagnostic	root-cause	models
• Uses	BN-based	run-time	models	to	
perform	real-time	prognostics	
Discovers	Potential	Cluster	&	DB	Problems
CHA	Dev	Team
ASH
ML
Knowledge
Extraction
BN
Models
Expert	
Supervision
DB+Node
Runtime
Models
Feedback
Scrub	Data
CHA
CHA
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Database	Data	Flow	Overview
Autonomous	Health	– Database	Performance
OS	DataDB	Data
Database	Prognostics	Engine
Alert	&	
Preventive	
Action
• Reads	OS	and	DB	Performance	data	
directly	from	memory
• Uses	Machine	Learning	models	and	data	
to	perform	prognostics
• Detects	common	RAC	database	problems
• Performs	root	cause	analysis
• Sends	alerts	and	preventative	actions	to	
Cloud	Ops	per	target
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Data	Sources	and	Data	Points	
Autonomous	Health	– Database	Performance
Time CPU ASM
IOPS
Network
%	util
Network_
Packets
Dropped
Log	
file	
sync
Log	file	
parallel
write
GC		CR	
request
GC	current	
request
GC	current	
block	2-way
GC	current	
block busy
Enq:	CF		
-
conten
tion
…
15:16:00 0.90 4100 13% 0 2	ms 600	us 0 0 300	us 1.5	ms	 0
A	Data	Point contains	>	150	signals	(statistics	and	events)	from	multiple	sources
OS,	ASM	,	Network DB	(	SH,	AWR	session,	system	and	PDB	statistics	)
Statistics	are	collected	at	a	1	second	internal	sampling	rate	,	synchronized,	
smoothed	and	aggregated	to	a	Data	Point	every	5	seconds
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Data	Flow	Overview
Autonomous	Health	– Database	Performance
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Models	Capture	the	Dynamic	Behavior	of	all	Normal	Operation	
Models	Capture	all	Normal	Operating	Modes
0
5000
10000
15000
20000
25000
30000
35000
40000
10:00 2:00 6:00
5100
9025
4024
2350
4100
22050
10000
21000
4400
2500
4900
800
IOPS
user	commits	(/sec)
log	file	parallel	write	(usec)
log	file	sync	(usec)
A	model	captures	the	normal	load	phases	and	their	statistics	over	time	,	and	thus	the
characteristics	for	all	load	intensities	and	profiles	.	During	monitoring	,	any	data	point	similar	to	one	of	the	vectors
is	NORMAL.	One	could	say	that	the	model	REMEMBERS	the	normal	operational	dynamics	over	time
In-Memory	Reference	Matrix
(Part	of	“Normality”	Model)	
IOPS #### 2500 4900 800 ####
User Commits #### 10000 21000 4400 ####
Log	File	Parallel	
Write
#### 2350 4100 22050 ####
Log	File Sync #### 5100 9025 4024 ####
… … … … … …
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
CHA	Model:	Find	Similarity	with	Normal	Values	
Autonomous	Health	– Database	Performance
Observed	values
(Part	of	a	Data	Point)	
Estimator/predictor	(ESEE):	“based	on	my	normality	model,	the	value	of	IOPS	should	be	in	the	
vicinity	of	~	4900,	but	it	is	reported	as	10500,	this	is	causing	a	residual	of	~	5600	in	magnitude”,
Fault	detector:	“such	high	magnitude	of	residuals	should	be	tracked	carefully!	I’ll	keep	an	eye	on	
the	incoming	sequence	of	this	signal	IOPSand	if	it	remains	deviant	I’ll	generate	a	fault	on	it”.
In-Memory	Reference	Matrix
(Part	of	“Normality”	Model)	
IOPS #### 2500 4900 800 ####
User Commits #### 10000 21000 4400 ####
Log	File	Parallel	
Write
#### 2350 4100 22050 ####
Log	File Sync #### 5100 9025 4024 ####
… … … … … …
10500
20000
4050
10250
…
Residual	Values
(Part	of	a	Data	Point)	
5600
-1000
-50
325
…
Observed	-
Predicted	=
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Inline	and	Immediate	Fault	Detection	and	Diagnostic	Inference	
Autonomous	Health	– Database	Performance
Machine	Learning,	
Pattern	Recognition,	
&	BN	Engines
Time CPU ASM
IOPS
Network
%	util
Network_
Packets
Dropped
Log	
file	
sync
Log	file	
parallel
write
GC		CR
request
GC	current	
request
GC	current	
block	2-way
GC current	
block busy
Enq:	CF		
-
conten
tion
…
15:16:00 0.90 4100 88% 105 2	ms 600	us 504	ms 513 ms 2 ms 5.9 ms 0
15:16:00
OK OK HIGH
1
HIGH
2
OK OK HIGH
3
HIGH
3
HIGH
4
HIGH
4
OK
Input	:	Data	Point	at	Time	t
Fault	Detection	and	Classification
Diagnostic	Inference	
15:16:00
Symptoms
1. Network	Bandwidth	Utilization
2. Network	Packet	Loss
3. Global	Cache	Requests	Incomplete
4. Global		Cache	Message	Latency
Root	Cause
(Target	of	Corrective	Action)
Network	Bandwidth	Utilization
Diagnostic
Inference
Engine
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Cross	Node	and	Cross	Instance	Diagnostic	Inference	
Autonomous	Health	- Cluster	Health	Advisor
15:16:00
Root	Cause
(Target	of	Corrective	
Action)
Network	Bandwidth	
Utilization
Diagnostic
Inference
Engine
15:16:00
Root	Cause
(Target	of	Corrective	
Action)
Network	Bandwidth	
Utilization
Diagnostic
Inference
Engine
15:16:00
Root	Cause
(Target	of	Corrective	
Action)
Network	Bandwidth	
Utilization
Diagnostic
Inference
Engine
Cross	Target	
Diagnostic	
Inference
Node	1
Node	2
Node	3
Corrective	Action	Target
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	- Maintenance	Slot	Identification
Find	the	next	best	window	when	
maintenance	can	be	performed	with	
minimal	service	impact
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	- Maintenance	Slot	Identification
• Identify	Relevant	Workload	Metrics
– Ex:	Average	Active	Sessions,	CPU/Mem/IO	Utilization
• Time	Series	Decomposition
– Trend
– Seasonality
– Residual
• Workload	Seasonality	Determination	Locating	Minimas
• Optimum	Window	Identification	and	Validation	
Model	Generation	and	Training	Flow
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
START_TIME CNT
2018-04-11 15:00:00 290
2018-04-11 16:00:00 31120
2018-04-11 17:00:00 21530
2018-04-11 18:00:00 26240
2018-04-11 19:00:00 40520
2018-04-11 20:00:00 54270
2018-04-11 21:00:00 51460
2018-04-11 22:00:00 44310
2018-04-11 23:00:00 25690
START_TIME
2018-04-11 15:00:00 -0.226098
2018-04-11 16:00:00 -0.069821
2018-04-11 17:00:00 -0.350088
2018-04-11 18:00:00 -0.187483
2018-04-11 19:00:00 -0.513240
2018-04-11 20:00:00 0.019737
2018-04-11 21:00:00 0.059213
2018-04-11 22:00:00 -0.011312
2018-04-11 23:00:00 -0.179156
START_TIME
2018-04-11 15:00:00 5.669881
2018-04-11 16:00:00 10.345606
2018-04-11 17:00:00 9.977203
2018-04-11 18:00:00 10.175040
2018-04-11 19:00:00 10.609551
2018-04-11 20:00:00 10.901727
2018-04-11 21:00:00 10.848560
2018-04-11 22:00:00 10.698966
2018-04-11 23:00:00 10.153857
Current Date : 2018-05-12 15:00:00
Current Position in Seasonality : -0.22609829742533585
Best Maintenance Period in next Cycle : 2018-05-12 19:00:00
Worst Maintenance Period in next Cycle : 2018-05-13 08:00:00
Original	observation	data1 Apply	convolution	filter	&	average2 Calculate	seasonality3
Use	seasonality	to	
predict	best	
maintenance	window	
4
Autonomous	Health	- Maintenance	Slot	Identification
Seasonality	Determination	to	Window	Identification	Flow
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	- Maintenance	Slot	Identification
Validating	Performance	Against	Random	or	Periodic	Window	Selection
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	- Bug	Duplicate	Identification
Discovers	Duplicate	Bugs,	
Correlated	Issues	and	Prioritizes	
Based	Upon	Customer	Impact
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
SRDCs	(Service	Request	Diagnostic	Collection)
Oracle	Grid	Infrastructure
&	Databases
TFAML
1
TFAML	detects	a	
fault
2Diagnostics
are	collected
3
Distributed	diagnostics	
are	consolidated	and	
packaged
4
Notification	of	fault	is	sent
5 Diagnostic	collection	is	
uploaded	to	Oracle	
Storage	Service	for	later		
analysis
Object	Store
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Maintenance	Slot	Identification
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
BUG	
DB
Adaptive	Bug	Search	– Applied	Machine	Learning
• Bugs	are	submitted	from	over	400	Oracle	
products
• Performs	ML	Logistic	Regression	on	
training	set	of	bugs	to	generate	model
• Displays	up	to	8	possible	duplicates	per	
bug	or	SR
• Feedback	improves	model	accuracy
– Direct	from	developers
– Indirect	from	bug	updates
Discovers	Duplicate	Bugs	and	Correlated	Issues
ABS	Dev	Team
Bugs
ML	Logistic	
Regression
Model
Generation
Expert	
Supervision
ABS
Runtime
Model
Dev
Feedback
Bug	
Submission Bug	and	
Duplicates	
Together
ABS
Service
Scrub	Data
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	– Adaptive	Bug	Search	(ABS)	
• Issues	parsed	into	different	features
– Error	stack,	Trace	data,	Problem	description,	etc.
• Issues	represented	as	a	cluster	of	features
– i.e.	All	bugs	in	a	bug	tree	contribute	towards	the	feature	set
• Logistic	Regression	applied	to	build	a	model
– Model	defines	the	significance	of	each	feature
• Similarity	between	issues	computed	using	the	model
– Identifies	the	root	of	the	cluster	(aka	bug	tree)
• Feedback	used	to	improve	the	model
– Feedback	is	automatically	derived	based	on	how	the	bug	gets	closed
High	Level	Flow
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	- Anomaly	Analysis
Identify	a	series	of	events	as	
connected	and	representing	the	
signature	of	a	problem
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Longest	Common	Subsequence	of	Anomalous	Entries
51
1. Start	by	classifying	a	problem	such	as	an	important	
ORA	or	CRS	error
2. Find	occurrences	of	the	problem	across	many	different	
log	files
3. Identify	anomalous	entries	and	lifecycle	events	in	
chronological	order	within	a	predefined	time	window	
around	the	occurrence	of	the	problem	in	all	the	logs
4. Compare	the	repeating	anomalous	/	lifecycle	entries	
to	identify	the	longest	common	subsequence	of	
anomalous	entries
Find	the	Finite	State	Automata(FSA)
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Example	signatures	and	their	analysis
Sample	Central	Event :	2017-01-19	16:51:20.562	[OCSSD(24862)]CRS-1656:	The	CSS	daemon	is	terminating	due	
to	a	fatal	error;	Details	at	(:CSSSC00012:)	in	/tools/list/grid/orabase/diag/crs/ur102ora3502c/crs/trace/ocssd.trc
52
Knowledge	Id Sample	Line	(States	in	FSA	for central	event)
52CC1E8631FC2674E053B580E80AB08D 2016-10-16	21:22:36.520+CRS-5008:	Invalid	attribute	value:	en4	for	the	network	interface
52CC1E8632082674E053B580E80AB08D
2016-10-16	21:25:11.516	[OCSSD(6816354)]CRS-1608:	This	node	was	evicted	by	node	3,	rwsbs03;	details	at	(:CSSNM00005:)	in	
/u01/app/crsusr/diag/crs/rwsbs02/crs/trace/ocssd.trc.
52CC1E8632212674E053B580E80AB08D 2016-10-16	21:25:17.927	[OCSSD(18219406)]CRS-1654:	Clean	up	of	CRSD	resources	finished	successfully.
52CC1E8631EC2674E053B580E80AB08D 2016-10-16	21:25:17.927	[OCSSD(18219406)]CRS-1655:	CSSD	on	node	rwsbs01	detected	a	problem	and	started	to	shutdown.
52CC1E8632272674E053B580E80AB08D
2016-10-16	21:25:19.431	[OCSSD(18219406)]CRS-8503:	Oracle	Clusterware	process	OCSSD	with	operating	system	process	ID	18219406	experienced	fatal	
signal	or	exception	code	6.
52CC1E8632202674E053B580E80AB08D
2016-10-16	21:25:21.788	[CRSD(44696012)]CRS-0805:	Cluster	Ready	Service	aborted	due	to	failure	to	communicate	with	Cluster	Synchronization	Service	with	
error	[3].	Details	at	(:CRSD00109:)	in	/u01/app/crsusr/diag/crs/rwsbs01/crs/trace/crsd.trc.
52CC1E86208C2674E053B580E80AB08D 2016-10-18	02:02:00.835	:				CSSD:6684:	(:CSSSC00012:)clssscExit:	A	fatal	error	occurred	and	the	CSS	daemon	is	terminating	abnormally
52CC1E861F132674E053B580E80AB08D
CLSB:6684:	Oracle	Clusterware	infrastructure	error	in	OCSSD	(OS	PID	12452524):	Fatal	signal	6	has	occurred	in	program	ocssd	thread	6684;	nested	signal	count	
is	1
52CC1E861E552674E053B580E80AB08D Incident	393	created,	dump	file:	/u01/app/crsusr/diag/crs/rwsbs02/crs/incident/incdir_393/ocssd_i393.trc
52CC1E861F332674E053B580E80AB08D 2016-10-18	02:02:07.113	:			SKGFD:5655:	ERROR:	-9(Error	27041,	OS	Error	(IBM	AIX	RISC	System/6000	Error:	47:	Write-protected	media
52CC1E86207C2674E053B580E80AB08D
2016-10-18	02:02:07.774	:				CSSD:5655:	clssnmvDiskCreate:	Cluster	guid	ea34893b9442ef79ff642d70699aff9d	found	in	voting	disk	/dev/rbs01_100G_asm1	
does	not	match	with	the	cluster	guid	7b63590c34fa5f44bf6944aefa4ee85d	obtained	from	the	GPnP	profile
52CC1E863DB82674E053B580E80AB08D
2017-01-19	16:48:01.057	[OCSSD(24862)]CRS-1649:	An	I/O	error	occurred	for	voting	file:	/dev/rdsk/c1d16;	details	at	(:CSSNM00059:)	in	
/tools/list/grid/orabase/diag/crs/ur102ora3502c/crs/trace/ocssd.trc.
52CC1E863DBC2674E053B580E80AB08D
2017-01-19	16:49:40.550	[OCSSD(24862)]CRS-1615:	No	I/O	has	completed	after	50%	of	the	maximum	interval.	Voting	file	/dev/rdsk/c1d16	will	be	considered	
not	functional	in	99508	milliseconds
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Example	signatures	and	their	analysis
5	Mins	
before	
Central	
Event
5	Minute	
After	
Central	
Event
Central	
Event
52CC1E863
1FC2674E0
53B580E80
AB08D
52CC1E862
07C2674E0
53B580E80
AB08D
52CC1E861
F332674E0
53B580E80
AB08D
52CC1E861
E552674E0
53B580E80
AB08D
52CC1E861
F132674E0
53B580E80
AB08D
52CC1E862
08C2674E0
53B580E80
AB08D
52CC1E863
2202674E0
53B580E80
AB08D
52CC1E863
2272674E0
53B580E80
AB08D
52CC1E863
1EC2674E0
53B580E80
AB08D
52CC1E863
2212674E0
53B580E80
AB08D
52CC1E863
2082674E0
53B580E80
AB08D
52CC1E863
DBC2674E0
53B580E80
AB08D
52CC1E863
DB82674E0
53B580E80
AB08D
52CC1E867
22C2674E0
53B580E80
AB08D
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	- Anomaly	Analysis
Generating	Event	Signatures
Event	Signature	35
Event	Signature	
3435
Event	Signature	
494
Event	Signature	
3948
Event	Signature	
292
Event	Signature	
434933
Node	Eviction	1	
Timeline
Event	Signature	
3434
Event	Signature	
3435
Event	Signature	
4344
Event	Signature	
3048
Event	Signature	
202
Event	Signature	
434983
Node	Eviction	2	
Timeline
Event	Signature	35
Event	Signature	
3435
Event	Signature	
3048
Event	Signature	
3948
Event	Signature	
292
Event	Signature	
434933
New	Signature
Check	for	weighted	
probabilistic	match
Problem	Signature	Repository
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Real-time	Prevention
• Data	Ingestion
– Kernel	Smoothing	and	Moving	Average
– Interpolation	and	Imputation
• Prediction	and	Pattern	Recognition
– Multivariate	and	Auto-Associative	Regression
– Clustering,	Similarity	Operators	and	Bayes	Networks
• Fault	and	Anomaly	Detection
– Sequential	Probability	Ratio	Tests
– Conditional	Probability	Filters	&	Hidden	Markov	
Models
• Prognosis	and	Diagnosis
– Bayesian	Belief	Networks		and	Probabilistic	Inference
– Remaining	Useful	Life	Regression	and	GPM	Models
Rapid	Recovery
Autonomous	Health	Platform	ML	Technologies
• Data	Ingestion
– ELK
– Lucene
• Prediction	and	Pattern	Recognition
– TF-IDF	and	Bag-of-Words	modelling
– Sequence	Matcher	
– K-nearest	Neighbour
• Fault	and	Anomaly	Detection
– Decision	Trees	and	Random	Forest
– Sequential	Pattern	Mining
• Prognosis	and	Diagnosis
– Recurrent	neural	Network
– Long	short-term	memory	Predictive	Analysis
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|
Autonomous	Health	– Part	of	Oracle	AIOps for	the	Cloud
• Historical	Data	Management
• Streaming	Data	Management
• Log	Data	Ingestion
• Metric	Data	Ingestion
• Autonomous	Collections
• Automated	Pattern	Discovery	and	
Prediction	
• Anomaly	Detection
• Root	Cause	Determination
• Autonomous	Operations
Copyright	©	2018,	Oracle	and/or	its	affiliates.	All	rights	reserved.		|

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