Robotic Process Automation
Over the last few years, RPA (robotic process automation) has quickly become a transformative force across many industries. RPA uses software robots to manipulate and communicate with business systems and applications, streamlining processes and reducing the burden on human employees.
2. Abstract
Before the computer came in existence human
used to do many tedious job/hard work. With
the advent of computers, massive storage of data
and calculations became possible with a single
mouse click. But still human need some skill to
operate the same.
So here RPA will take the place now. Imagine
yourself telling your computer to do this, do that
and finish that report for you.
Is it really possible and effective?
The answer is Yes.
This is exactly where Robotic Process Automation
(RPA) comes into play. RPA systems are used to
automate basic and repetitive office tasks.
Robotic Process Automation
Over the last few years, RPA (robotic
process automation) has quickly
become a transformative force across
many industries. RPA uses software
robots to manipulate and communicate
with business systems and
applications, streamlining processes
and reducing the burden on human
employees..
3. Introduction RPA is “robotic” software that organizations
configure to capture and interpret the
actions of existing applications employed in
various business processes.
Once RPA software has been trained to
understand specific processes, it can then
automatically process transactions,
manipulate data, trigger responses, and
communicate with other systems as
necessary.
RPA technology is designed to reduce or
eliminate the need for people to perform
high-volume IT support, workflow, remote
infrastructure, and back-office processes,
such as those found in finance, accounting,
supply chain management and customer
service.Introduction
RPA will be applied to different
domains and industries which haven’t
been thought about -Apart from
industries like Banking , Insurance etc
who have already started using RPA
technologies new industries like
Manufacturing , Aviation , Oil and Gas
,Legal , Retail , Analytics are now
looking at automation solutions to
reduce their OPEX.
4. Problem Statement
Targeting RPA at the wrong processes use
cases.
When we decide to automate any business
process it is very important to first identify the
right process which can be automate using RPA
tool.
Perform a proper opportunity assessment.
RPA always can not improve the process speed
because if existing application it self taking
longer time to process a result then RPA can not
improve speed to execution as it used existing
system capability to automate process.
Wrong delivery methodology.
While executing RPA project need to use write
methodology with skilled resource.
Due to lack of proper knowledge
30-50% initial RPA
implementation projects fail.
(Report Source: Get Ready for
Robots – E & Y)
5. Solutions There are few principal that we should
know to identify the processes, these are
as below-
Rules based Business process must be
based on some standard rule.
Nature of Feed/Digital data Robotic process
automation is also depend on what kind of
feed it received.
Repetitive task- So any repetitive task which
human executing via their existing system
could be automated if it is in structured
format.
Kind of Exception handling activities in the
process If exception handling are based on
some certain rule where less human
intelligence required instead of just following
the rule to correct the exception, then these
processes could be automated in RPA.
Security policies constraints are also very
important while deciding RPA, while
applying RPA we must understand what
kind of security challenges will occur. i.e. if
environment availability.
When we decide to automate any
business process it is very important
to first identify the right process
which can be automate using RPA
tool. So first challenge is how to
decide what process can be
automate?
6. Return on Investment (ROI) Below are few metrics to measure the full ROI of an
RPA deployment
• Velocity — Measure the start time versus stop time of
a back-office process before and after an RPA
deployment and compare
• Productivity — Measure the length of time human
workers spent on a task versus how quickly robots
complete that same task
• Quality — Measure output accuracy before and after
RPA deployment — it should be 100 percent after
• Compliance — Measure compliance before and after
RPA deployment — it should be 100 percent after
As you scale your digital workforce and automate more
processes, the savings will overtake these initial costs.
However, you will still be left with some maintenance
costs, such as:
Software licenses
Software maintenance and upgrades
Development and testing
User support and ongoing training
Infrastructure updates
Program management
The RPA ROI metrics helps
you to calculate, how much
you will save by
implementing RPA in your
organization.
7. Conclusion
Conclusion
To make RPA implementation success make sure
you are selecting the right process.
Proper assessment done for the business use
cases .
it is very important to set the right expectation.
Do not work on assume.
Select right RPA development methodology.
14+ years IT experience at different levels of
design, development and service delivery.
Working as a Sr. Solution consultant
for Global logic. Play a key role on RPAprocess
discovery, design & development.
Successfully executed multiple ProcessAutomation
projects for leading telecom companies.
Sandeep Maurya|Sr. Consultant, Engineering
WhatsApp: +91-8010410156
sandeepsofteng@gmail.com
http://www.sandeepmaurya.in
https://www.linkedin.com/in/sandeepkumarmaurya
Skype- sandeepk.maurya