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Mobility - The Key Pillar of Digital Transformation and Economy
1. Mobility:
The Key Pillar of Digital
Transformation and Economy
Shiva Kathiresan – VP Applications
2.
3. CONFIDENTIAL @ Copyright 2016. All rights reserved
Transformational effect of Mobility:
AFRICA’s APPLIED TECH INNOVATIONS : DEVELOPED IN AFRICA FOR THE WORLD
Almost half the population of Africa
subscribed to mobile services in 2015
Mobile generated 6.7% of Africa’s GDP and
3.8 million jobs in 2015
Mobile is the platform of choice for digital
transformation in Africa
Mobile can help address social challenges
and the UN Sustainable Development Goals
4. EVERY BUSINESS IS UNDER
PRESSURE
NEW COMPETITION FROM DIGITAL
DISRUPTORS
CONFIDENTIAL @ Copyright 2016. All rights reserved
6. DIGITAL TRANSFORMATION
Accelerate cost-
efficiency and time to
market by rethinking
OPERATIONS AND
PROCESSES
PROCESS AUTOMATION
WORKFORCE MOBILITY
SUPPLY CHAIN EFFICIENCY
Increase loyalty and
grow revenue by
improving
CUSTOMER
EXPERIENCE
MOBILE COMMERCE
REAL-TIME INFORMATION
PERSONALIZED ENGAGEMENT
Unlock new revenue
streams and reach
new markets with
NEW BUSINESS
MODELS
DATA-CENTRIC SERVICES
GLOBAL EXPANSION
DIGITAL COMMERCE
CONFIDENTIAL @ Copyright 2016. All rights reserved
7. Opportunities: ‘000s of use cases
UTILITY, HR & GENERAL USE CASES
• COLLABORATION
• CONFERENCING
• SCHEDULING
• APPROVALS
• EXPENSE REPORTING
• ASSET MANAGEMENT
• TIME TRACKING
• TRAVEL & PLANNING
• MEETINGS
• ENTERPRISE APP STORE
• TASKS & PROJECTS
• SAFETY & PROCEDURES
• POLLS, IDEAS & FEEDBACK
• REWARDS & MOTIVATION
• INTERNAL EVENTS
• HR SELF HELP
SALES & MARKETING USE CASES
• SALES QUOTES & ORDERS
• CATALOG & PRICING
• CRM & CONTACTS
• SALES INTELLIGENCE
• PRESENTATIONS
• COLLATERAL
• TRADE SHOWS & EVENTS
• LEAD CAPTURE
FIELD SERVICE USE CASES
• APPOINTMENTS
• ROUTING & LOCATION
• WORK ORDERS
• TIME TRACKING
• ASSETS TRACKING & MAINTENANCE
• PARTS & SUPPLIES
• DOCUMENTS & CREDENTIALS
OPERATIONS USE CASES
INVENTORY MANAGEMENT
FACILITIES MANAGEMENT
REVERSE LOGISTICS
SECURITY
10. Imagination Unlimited
• Put few cases
• AR Enablement
• Pharma connect
• Including IoT enablement – medical devices / lab devices etc
Imagination Unlimited : AR
AUGMENTED REALITY BASED INDUSTRIAL
Mobile Applications:
It is now a technological feasibility to mix Augmented Reality with
geolocation, recognition and tracking technologies
• Assist industries / Field services with precise site or field information
• Monitor progress with AR markets in Construction or Equipment being built
• Track the material across the factory site in integration with the back end ERP
system
This helps in:
• Easier and high productive operations
• Easier training of the lower end resources even in maintenance and operations of
complex parts
• When integrated with the backend system enables to monitor every other
operation
11. Imagination Unlimited
• Put few cases
• AR Enablement
• Pharma connect
• Including IoT enablement – medical devices / lab devices etc
Imagination Unlimited : Field
Service
IoT enabled Field Services
Ticket logging
Web, Mobile, Call Center
Installation Order creation – as a ticket for field technicians (category –
installation)
Service Ticket Management
Roaster
Ticket allocation
Remote issue resolution
Ticket completion and customer agreement
Knowledge base for self service and agent
Scheduling
Tracking of resources
Spare Parts management
Planning
Inventory Management
Warehouse Management
12. DIGITAL TRANSFORMATION
IS NOT EASY
BUT IS IMPERATIVE
PROCESS PEOPLE TECHNOLOGY
CONFIDENTIAL @ Copyright 2016. All rights reserved
13. How to Reach there?: Process
• Start with the business impact rather than the
technology in mind
• List out possible business cases and their impact
for the organization
• Better impact in terms tangible and intangible always
gets priority
• Determine how the entire business processes will
be streamlined and operated
• Everyone wants instant results, if there is not going to
be quicker results there is no need for mobile
• Prepare a overall roadmap of processes and
organizational changes
• Business Value & Impact
• Prioritize
• Streamline internal
Processes
14. How to Reach there?: People
• Identify the target audience and users align
everything around them:
• Process journey mapping
• Experience Journey mapping
• Usage pattern
• Promotion of the apps across the target
audience
• Fine tune it
• Make sure the adoption rate is high
• Enterprise or Consumers
USER EXPERIENCE AND USER
ADOPTION is the KEY.
Build Solution to solve
LOCAL PROBLEMS
considering the
LOCAL CONSTRAINTS
15. How to Reach there?: Technology
• Define the Platform target
• Unless it is specifically required try to stick
to hybrid to avoid high cost structure
• Define the development and MEAP
platform
• Your current organizational systems are the
key and
• The platform should be flexible
• Streamline the existing systems
• If they are not born digital, then resort to
2 SPEED IT
• Faster customer centric systems
• Normal transaction centric systems
16. • 3 + Years in
Operation
• Dubai Based
• Strong Financial
backing
• 250 + Projects
• 150 + Clients
• 5 Countries
• 11 offices
• 450+ associates
Investing on
Technology,
People &
Industry
Developed
Healthcare Platform
for ecosystem
Certified Consultants,
Project Managers
4000+ person years
of experience
Experienced Senior
Management
Young & Agile Fast Growing Innovation Driven Professionally
Managed
22. NEXT
GENERATION
APP BASED
FOR STUDENTS,
ACADEMICS AND
ADMINISTRATIVE
MULTI ASSESSMENT MODEL
OUTCOME BASED,
CHOICE BASED CREDIT SYSTEM,
BLOOMS TAXONOMY,
RUBRICS BASED ASSESSMENTS
ONLINE ASSESSEMENTS WITH FLIPPED
CLASSROOMS
MULTI
INSTITUTION
CAMPUS
LANGUAGE
CURRENCY
CLOUD BASED
ONLY INTEGRATED
SOLUTION
AMAZON, MICROSOFT
AZURE
STUDENT
HEALTH
INTEGRATED HEALTH
AND WELLNESS
SERVICES
DIGITAL CAMPUS
24. Apps for the Academic and
Administrative Staff
Management and Dean:
• Easy accessibility and modern technology
• Centralized or decentralized curriculum planning and distribution
• Enables institution wise standardized processes
• Centralized academic planning
• Full visibility on teaching progress period by period
• Centralized tracking of student performance without dependence on
teaching staff
• Set and monitor performance targets for teachers
• Ability to build a library of assignments, question bank, load 3rd party or
evolve teaching content
• Assign tasks track progress
• Simplified communication from one place to staff, students & parents thru
email, SMS and App message
Teachers:
• Take attendance on a mobile device – all other following tasks automatically
done
• Auto generate teaching plans and update notes of lessons through a single
touch in a mobile device
• Assignments given to students through a single touch in a mobile device
• Correct exam papers and instantly enter marks in a mobile device – all
reports automatically generated
• All day to day teaching activities made electronic thru a single touch in a
mobile app
DIGITAL CAMPUS
25. GDRFA
Nature of Business: SI
Industry : IT Solutions
Employees : 1,200
System : SAP Mobility
Why Partner Was Selected
Leading SAP Mobility Solutions Provider
Reputation of Success
Scope
Modules
Citizen Services Mobility Apps for UAE
Govt’s mGovernment Project for GDRFA
Location
Dubai, UAE
Mobile Visa Processing and Citizen services
26. AL WASL
Nature of Business: Real Estate
Industry : Real Estate
Employees : Over 5,000
System : SAP Mobility
Why Partner Was Selected
Leading SAP Mobility Solutions Provider
Scope
App Design & Deployment
Post Implementation Support on ECC 6
Apps/Modules
Development of Mobile Interfaces for
Land and Property Management
FI, CO, ABAP
Location
Dubai, UAE
mRealestate
27. ADFCA
Nature of Business: Food Regulatory
Industry : Food Regulatory
Employees : Over 5,000
System : SAP Mobility
Why Partner Was Selected
Leading SAP Mobility Solutions Provider
Scope
App Design & Deployment
Post Implementation Support on ECC 6
Apps/Modules
Development of Mobile Interfaces for
Food Industry
Location
Abu Dhabi, UAE
Food Control and Regulation
28.
29. ISYX Technologies LLC is the fastest growing IT Solutions & Managed Services provider in Middle East and Asia with
experience in the design of ICT infrastructure & information security Solutions, IT Consulting, business process consulting,
BCP-DR solutions, ERP solutions, analytics, enterprise mobility & enterprise management.
ISYX Technologies has an experienced team of senior consulting experts and associates in various technological platform
and solutions to offer services that range from business process consulting, software development, to design, develop,
implement and support the ICT & telecom Infrastructure and application maintenance, which are well supported by best
practice tools, processes and methodologies. The team has designed many Greenfield sites and developed Enterprise ICT
Infrastructure and innovative enterprise solutions including mobility.
We understand the nuances and challenges in programming, planning, and designing high reliability ICT Infrastructure &
Information security solutions. For any project to succeed it is essential that the design team understand the Client’s
objectives fully. Our team establishes the relative priorities of key facets such as; programme, risk, capital cost, total cost of
ownership, simplicity/complexity of operation, efficiency, scalability and flexibility.
Our approach to achieving our clients’ business continuity, efficiency, and performance requirements is unique. It is based
on the seamless integration of the strategic technology partnerships with customer centric solutions driven by our passion
for best-of-breed products & technology.
ISYX Technologies holistic approach is designed to guide today’s requirements of operational continuity, efficiency, and
responsiveness to the customers you serve—and to provide it all cost-effectively.
Our partner ecosystem comprise of leaders in their respective technology and possess an in-house experienced team that
understands how to deliver those technologies and provide the post implementation support.
ISYX Technologies has offered the best solution and always believes that best solutions are evolved, not proposed, and it
evolves by having active discussion with the customer to optimize the solution which best meet customer business
objectives, yield high return and still cost effective.
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Head Office:
ISYX Technologies LLC
10th Floor Icon Tower, Tecom, Dubai
P O Box – 488146
UAE
Phone: +971 4 452 8885
Email : info@isyxtech.com
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