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#CauseSD ™
weareingoodco.com
KIRSTEN LUDWIG @ IN GOOD CO
CULTURE CONSCIOUS BRANDS THRIVE
™
MYFAM
#CauseSD ™
weareingoodco.com
BUTALSOTHIS
#CauseSD ™
weareingoodco.com
CULTURE
what
why
who
how
#CauseSD ™
weareingoodco.com
#$%DOYOUMEANBY
#CauseSD ™
weareingoodco.com
CULTURE
#CauseSD ™
weareingoodco.com
OUTSIDE
#CauseSD ™
weareingoodco.com
INSIDE
#CauseSD ™
weareingoodco.com
PERFECTION
#CauseSD ™
weareingoodco.com
REALITY
#CauseSD ™
weareingoodco.com
MOSTBRANDS
#CauseSD ™
weareingoodco.com
REALITY
#CauseSD ™
weareingoodco.com
64%
80%
#CauseSD ™
weareingoodco.com
CULTURE
=
VISIBLEVALUES
#CauseSD ™
weareingoodco.com
VISIBLEVALUES
Lookatthefollowingimages.
I’llgiveyouaminutetodothatandthenI’dlikeyoutoturnandchatwith3-4ofyour
neighborsandbrainstormwhat‘VALUES’theseexpress.
GAME
#CauseSD ™
weareingoodco.com
#CauseSD ™
weareingoodco.com
BUTWHYISCULTURE
SOCRITICAL?
#CauseSD ™
weareingoodco.com
756%
1%
682%
166%
#CauseSD ™
weareingoodco.com
WINNING
#CauseSD ™
weareingoodco.com
REI
#CauseSD ™
weareingoodco.com
IN+OUT:LOVETHE
OUTDOORS
YayDays
Adventures
$1.6B
REI
#CauseSD ™
weareingoodco.com
REFORMATION
#CauseSD ™
weareingoodco.com
IN+OUT:ECOLOGICALLY
SENSITIVE
B-Corp
Dead-stockFabrics
$25m
REFORMATION
#CauseSD ™
weareingoodco.com
HYATT
#CauseSD ™
weareingoodco.com
IN+OUT:NIMBLE
StaffEmpowerment
OneFineStayPartnership
RecordOccupancy
HYATT
#CauseSD ™
weareingoodco.com
MATCHINS
ANDTHEOUTS
#CauseSD ™
weareingoodco.com
WHO’SGOTIT?
Turntoyourotherneighbor(let’smakemorefriends!)andfindtwootherfriends.
I’dlikeyoutopickacompanythatyouthinkhasagoodculturebothinsideandout.
Thismightbeabitofdebate,that’sok.IwantyoutolandononeasagroupandI
wantyoutoidentifyasagrouponeidentifywhyyoufeelthatway.Sinceyoudon’t
worktheiryoumightnothaveinformationoninternaleffortsbutifyouhaveideas
aboutthatpickoneofeach.Internalandexternal.
GAME
#CauseSD ™
weareingoodco.com
BUTWHATIS
YOURCULTURE?
#CauseSD ™
weareingoodco.com
WHOAREWE?
#CauseSD ™
weareingoodco.com
PURPOSE
#CauseSD ™
weareingoodco.com
VISION
#CauseSD ™
weareingoodco.com
BEHAVIORS
#CauseSD ™
weareingoodco.com
1.PURPOSE
#CauseSD ™
weareingoodco.com
WHATDOESPURPOSEEVEN
MEAN?
Somepeoplethinkthatpurposemeans‘whatyoudo’, othersthinkabout‘thereason
somethingexists’.
Takeamomenttowritedownyourdefinitionofpurpose.
GAME
#CauseSD ™
weareingoodco.com
#CauseSD ™
weareingoodco.com
YOURVALUES
Whatdoyoustandfor?
YOURVALUE
Whatdoyouoffer?
100YRS
What’syournorthstar?
#CauseSD ™
weareingoodco.com
WHATDOYOU
AUTHENTICALLYBELIEVE?
Valuesarecontroversialforcompaniesbutcritical.
It’simportanttodistinguishbetweenCOREvalues(thosethatsupposeyour
purpose)andPERMISSION-TO-PLAYvalues.Thelattergowithoutsaying
(integrityisagoodexample),theothersdrivehowyouwillachieveyourpurpose.
Ifyouhavevaluesthatcurrentlydriveyourcompany,writethemdown.Ifyoudon’t,
writedownwhatyouthinktheyshouldbe.
Rankthem. Thenlet’splaydevil’sadvocatetomakesurethey’llstandthetestof
time.
Valuesshouldsupportyourreality.
VALUES
#CauseSD ™
weareingoodco.com
WHATDOYOUREALLY
OFFER?
Writedown3‘services’youoffer.
Nowre-framethequestion.Whatdotheseservicesallowpeopletodo?
VALUE
#CauseSD ™
weareingoodco.com
100YRS
VALUES+VALUE
Writedown3waysyoucanconnectwhatyoubelieve(yourVALUES)withwhat
youoffer(yourVALUE)
#CauseSD ™
weareingoodco.com
100YRS
+VALUES VALUE
#CauseSD ™
weareingoodco.com
2.VISION
#CauseSD ™
weareingoodco.com
WHATARE3HEADLINES
YOUSEEBEINGWRITTEN
ABOUTYOUIN2025?
ThesewillevolvebutwhataretheyTODAY
GAME
#CauseSD ™
weareingoodco.com
#CauseSD ™
weareingoodco.com
INSPIRATION
Whatmotivatesyou?
CHANGE
Whatimpactdoyouwanttomake?
PEOPLE
Who’smakingithappen?
#CauseSD ™
weareingoodco.com
INSPIRATION
QUOTES BOOKS
BRANSON GANDHI
PROFIT DO GOOD
#CauseSD ™
weareingoodco.com
CHANGE
TOMS P&G
DONATE
VOLUNTE
ER
IMPACTF
UL
IMPACT
#CauseSD ™
weareingoodco.com
PEOPLE
9-5 24/7
FUN DRIVEN
TALK
SHOP
TALK KIDS
#CauseSD ™
weareingoodco.com
3.BEHAVIORS
#CauseSD ™
weareingoodco.com
STORIES
Whatareyourroots?
PLACE
Howdoyoushowup?
ACTIONS
Howdoyouwalkthewalk?
#CauseSD ™
weareingoodco.com
#CauseSD ™
weareingoodco.com
STORIES
HOMEWORK:WHATARE
YOURROOTS
Oneofthebiggeststruggleswehavefoundinmaintainingasolidcultureiswhen
yourheritageislost.
Somewherebetweenemployee30and150thestoriesbecomelessimportant.
Butit’sthesenuggetsthatconnectyourculture,yourpurposeandyourfuture.
Theymustbeauthenticandtheydon’tneedtowrittenanywherebutthereshould
beawaytheseareconstantlyreinforced.
Figureoutwhoandhow,that’syourhomework.Anddon’tforget,tellthesestories
INSIDEandOUTSIDE.
#CauseSD ™
weareingoodco.com
PLACE
HOMEWORK:HOWDOYOUSHOW
UP?
Wefirmlybelievethatthe‘place’youcreateforyourconsumersandforyourteamtoexperience
yourbrandisparamount.
Butlikewesaid,it’snotjustaboutpingpongtables.Youhavetoembracethepersonalityand
valuesonyourbrand.
Intoday’sdigitalworldwethinkthisisactuallybecomingmoreandmorecritical.Yourphysical
presencemustalignwithyourdigitalpresenceandviceversa.Consistencyhereiskey.
Thisisactuallyanentirelyseparatetalkwegivebutfornow,takeamomenttoreflecton3aspectsof
yourphysicalanddigitalpresenceandaskyourself,howdotheserepresentourvalues.
#CauseSD ™
weareingoodco.com
ACTIONS
HOMEWORK:
WHATARE3STEPS
YOUCANTAKE
TOMORROW
Writethemdownnowsoandtellussoyou’remore
accountable.Then,tomorrow,start!
Don’tforgettohashtag#culturepays
#CauseSD ™
weareingoodco.com
4.FOLLOWTHROUGH
#CauseSD ™
weareingoodco.com
NOEXERCISEJUST3
PIECESOFADVICE
One-on-one
Walk-the-walk
Aggregate
FOLLOWTHROUGH
#CauseSD ™
weareingoodco.com
TOENDWITH
SOMEURGENCY
#CauseSD ™
weareingoodco.com
25%
72%
60%
#CauseSD ™
weareingoodco.com
#CauseSD ™
weareingoodco.com
QUESTIONS?
Thank You

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2016 cause conference kirsten ludwig putting purpose at the center of culture