Sammie Rawlison Jr. has over 15 years of experience providing technical support for computer systems and users in solving hardware and software issues. He has worked for various companies such as Graham and Associates, Manpower, SmartSource Technical Staffing Solutions, and Modis in roles involving IT installations, reconciliation of files, and assembly of printer equipment. Rawlison aims to operate as an asset to business procedures and collaborate with IT. He holds a Bachelor of Science in Information Technology with a concentration in Information Systems Security from the University of Phoenix Online.

1. Sammie Rawlison, Jr. CSS
Contact: 336.383.0172 Email: S.Rawlison.Jr@outlook.com
OBJECTIVE / PROFILE
Operate as an asset to business procedures and in collaboration with IT, provide technical support for computer systems and
users in the solution of hardware, and software issues.
CERTIFICATIONS/MEMBERSHIPS
Certified Customer Service Specialist (CSS) – ETA (Electronic Technicians Association) International
EMPLOYMENT OVERVIEW 1999 to 2015
GRAHAM AND ASSOCIATES - (IT installs, PROCTOR & GAMBLE, various light industrials)
MANPOWER - (WENDOVER FINANCIAL – reconciliation and collation of requisitioned mortgage files)
CONTRACT WORK:
SMARTSOURCE TECHNICAL STAFFING SOLUTIONS - SOLSTAS technicians for an upcoming move,
REFRESH INSTALL FOLLET technician for Point of Sale hardware equipment at Wake Forest stores
MODIS – (Assemble new HP printer device and any components at USPS (United States Postal Service)
NATIONAL CABLE TECHNICIANS - (Deployment representative at Walgreens -(Unibind Case Maker 350
installation / training project).)
CTG - (LENOVO – Build to specifications, run compliance test, and ship LENOVO laptops, operate SAP system)
NETVIEW - (BANK OF AMERICA – support a REFRESH / MIGRATION operation at the BANK OF AMERICA)
APEX SYSTEMS INC, COMPUCON, IBM - (install applications for Wrangler, workstations setup at bank sites)
MANPOWER TECHNICAL / PROFFESSIONAL - (Ran Y2K compliance update scripts, application analysis)
GUILFORD TECHNICAL COMMUNITY COLLEGE (student /worker ) 1995 – 1996
Tested, reconfigured and optimized an assortment of PC systems, Constructed (RJ45) network cables,
Installed NICs, and operated scripts; Analyzed the computer users’ issues/applications to escalate solutions.
EDUCATION
UNIVERSITY OF PHOENIX ONLINE 2012-2013
Area of concentration: BSIT/ISS Program
Bachelor of Science in Information Technology with a concentration in Information Systems Security
GUILFORD TECHNICAL COMMUNITY COLLEGE (1987/88,
1995/96)
Ares of Concentration: Business Computer Programming / AS400 Certificate
Courses include: COBOL Programming I&II, RPG I&II, PASCAL, UNIX Operating Systems, FOXPRO (Micro Database),
Intro to AREA Networks, SAS (Computer Based Statistical Analysis), Mini Computer Control Language, (IBM AS/400 CL),
Office Automation
RUTLEGE COLLEGE 1985-1986
Areas of concentration: Business Administration & Data Processing
Courses include: Principles of Management, Marketing, Business Law, Mathematics of Finance, Principles of Salesmanship,
Purchasing, Office Management, Accounting I&II, FORTRAN