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MGD SOCIAL MEDIA MANAGEMENT CAMPAIGN
A CASE STUDY BY STUDENT VILLAGE 2017
A case study by Student Village 2017
THROUGH REGULAR
WORK WITH MILLER
GENUINE DRAFT
(MGD), STUDENT
VILLAGE WAS
ENTRUSTED WITH
MANAGING THEIR
SOCIAL MEDIA
ACCOUNTS AND
BECOMING THE FRESH
VOICE THAT
CONNECTS WITH THE
YOUTH ON THEIR
BEHALF
A case study by Student Village 2017
THE APPROACH
MGD WANTED STUDENT VILLAGE TO…
A case study by Student Village 2017
HELP MGD BE “THAT GUY” AND
BECOME A RELEVANT SOURCE OF
ALL THINGS FRESH IN THE LIVES
OF YOUTH
DRIVE A GREATER FOLLOWING
WITH SA’S YOUTH ON ALL MGD’S
SOCIAL MEDIA PLATFORMS
CREATE STRONG AWARENESS
AND BRAND AFFINITY BETWEEN
YOUTH AND MGD
AMPLIFY MGD’S SOCIAL MEDIA
ENAGAGEMENT BY FORMING A
CONNECTION WITH STUDENT
VILLAGE’S EXTENSIVE NETWORK
OF YOUTH
TAKING MGD SOCIAL MEDIA TO THE NEXT LEVEL
A case study by Student Village 2017
Great DanePuma Select
MGD’S SOCIAL TEAM TOOK TO THE STREETS OF JOZI TO FIND THE HOTTEST HANG OUTS AND SNAP UP
FRESH VISUALS TO SUPPORT ITS NEW SOCIAL MEDIA STRATEGY
Stones MelvilleBjala Court Roof Top
A case study by Student Village 2017
TAKING MGD SOCIAL MEDIA TO THE NEXT LEVEL
FROM ROOF TOPS TO CLUBS AND CLOTHING STORES THE TEAM WRAPPED UP ENOUGH
CREATIVE IMAGERY TO POWER THE YEAR!
THE TEAM CREATED CONTENT
AROUND POPULAR ARTISTS,
THE LATEST TRENDING NEWS,
THEMED MONTHLY EVENTS AND
PROMOTED EVENTS THAT
YOUTH SHOULD ATTEND
TWITTER POSTS ALSO
INCLUDED PHOTOS SENT BY
FANS OF MILLER,
ANNOUNCEMENT OF WINNERS
FOR COMPETITIONS, AS WELL
AS ENGANGING FOLLOWERS
WITH QUESTIONS
SOCIAL MEDIA MANAGERS
ALSO ATTENDED AND TWEETED
ABOUT THE EVENTS, UPDATING
FOLLOWERS OF WHAT’S
HAPPENING ON THE HOTTEST
SCENES
TWITTER
A case study by Student Village 2017
THE OMNICHANNEL APPROACH
A case study by Student Village 2017
STUDENT VILLAGE CREATED
POSTS THAT ILLUSTRATED BULK
BUYING OCCASIONS AND
CONGRATULATED FOLLOWERS
ON THEIR PERSONAL
ACHIEVEMENTS
FACEBOOK POSTS ALSO
INCLUDED ANNOUNCING
COMPETITIONS FOR AWESOME
PRIZES TO BE WON AND
KEEPING THE FOLLOWERS
INFORMED OF EVENTS TAKING
PLACE OVER THE WEEKEND
THE TEAM CELEBATED WOMEN’S
MONTH AND YOUTH MONTH BY
POSTING CONTENT AROUND
THESE THEMES, SHOWING THAT
MGD WAS ATTUNED TO THE
YOUTH AND THEIR SURROUNDS
FACEBOOK
THE OMNICHANNEL APPROACH CONTINUED
A case study by Student Village 2017
INSTAGRAM’S FOCUS WAS
CAPTURING NOLSTALGIC MILLER
MOMENTS INDICATING THE
BRANDS ENTRENCHMENT IN THE
YOUTH HIP HOP MARKET
INSTAGRAM POSTS FURTHER
INCUDED IMAGES OF
BEAUTIFULLY PLACED PRODUCT
SHOTS OF MILLER BIENG
CONSUMED TO ENTICE THE
FOLLOWERS
ENGAGEMENT WAS CREATED BY
POSTING INTERESTING AND
RELEVANT QUESTIONS FOR
FOLLOWERS TO ANSWER
THE OMNICHANNEL APPROACH CONTINUED
INSTAGRAM
ACTIVATION HIGHLIGHTS
A case study by Student Village 2017
THE MGD TEAM EXCEEDED
OBJECTIVE TARGETS SET
FOR THE RESPECTIVE
SOCIAL MEDIA
PLATFORMS
THROUGH THE CLEVER
USE OF SOCIAL EVENTS TO
ENGAGE THE YOUTH,
COUPLED WITH SEEDERS
WHO SAMPLED THE MGD
BRAND TO PEERS, MGD
ENJOYED REMARKABLE
REACH AND IMPRESSION
IMPROVEMENTS
STUDENT VILLAGE
INFLUENCERS
INFILTRATED SOME OF
SA’S MOST COVETED
EVENTS INCLUDING THE
YOUTH HIP HOP FESTIVAL,
SAMA AWARDS,
FRESH YEARS EVE
SOCIAL MEDIA PHOTO
SHOOT WITH FAR
REACHING SOCIAL MEDIA
RESULTS
RESULTS
A case study by Student Village 2017
SHOWCASING MGD’s SOCIAL MEDIA RESULTS FROM
APRIL TO DECEMBER 2016:
MGD NOT ONLY
ENJOYED AN
INCREASE IN
ENGAGEMENT WITH
THE YOUTH BUT ALSO
SAW NOTABLE
GROWTH ACROSS ALL
OF ITS SOCIAL MEDIA
PLATFORMS.
TWITTER
FOLLOWERS 3060
REACH 1,116,071
(ORGANIC)
REACH 398,983
(PROMOTED)
INTERACTION 14,708
FACEBOOK
FOLLOWERS 4,033
REACH 183,498
(ORGANIC)
REACH 2,816,966
(PROMOTED)
INTERACTION
105,373
INSTAGRAM
FOLLOWERS 499
REACH 14,708
INTERACTION 41,680
FIND MORE CASE STUDIES @ WWW.STUDENTMARKETING.CO.ZA
CONTACT US @ SALES@STUDENTVILLAGE.CO.ZA
19 WEST STREET, HOUGHTON, 2198, JHB / PO BOX 432, MELROSE ARCH, 2076
A case study by Student Village 2017

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MGD Social Media Management Case Study

  • 1. MGD SOCIAL MEDIA MANAGEMENT CAMPAIGN A CASE STUDY BY STUDENT VILLAGE 2017 A case study by Student Village 2017
  • 2. THROUGH REGULAR WORK WITH MILLER GENUINE DRAFT (MGD), STUDENT VILLAGE WAS ENTRUSTED WITH MANAGING THEIR SOCIAL MEDIA ACCOUNTS AND BECOMING THE FRESH VOICE THAT CONNECTS WITH THE YOUTH ON THEIR BEHALF A case study by Student Village 2017 THE APPROACH
  • 3. MGD WANTED STUDENT VILLAGE TO… A case study by Student Village 2017 HELP MGD BE “THAT GUY” AND BECOME A RELEVANT SOURCE OF ALL THINGS FRESH IN THE LIVES OF YOUTH DRIVE A GREATER FOLLOWING WITH SA’S YOUTH ON ALL MGD’S SOCIAL MEDIA PLATFORMS CREATE STRONG AWARENESS AND BRAND AFFINITY BETWEEN YOUTH AND MGD AMPLIFY MGD’S SOCIAL MEDIA ENAGAGEMENT BY FORMING A CONNECTION WITH STUDENT VILLAGE’S EXTENSIVE NETWORK OF YOUTH
  • 4. TAKING MGD SOCIAL MEDIA TO THE NEXT LEVEL A case study by Student Village 2017 Great DanePuma Select MGD’S SOCIAL TEAM TOOK TO THE STREETS OF JOZI TO FIND THE HOTTEST HANG OUTS AND SNAP UP FRESH VISUALS TO SUPPORT ITS NEW SOCIAL MEDIA STRATEGY
  • 5. Stones MelvilleBjala Court Roof Top A case study by Student Village 2017 TAKING MGD SOCIAL MEDIA TO THE NEXT LEVEL FROM ROOF TOPS TO CLUBS AND CLOTHING STORES THE TEAM WRAPPED UP ENOUGH CREATIVE IMAGERY TO POWER THE YEAR!
  • 6. THE TEAM CREATED CONTENT AROUND POPULAR ARTISTS, THE LATEST TRENDING NEWS, THEMED MONTHLY EVENTS AND PROMOTED EVENTS THAT YOUTH SHOULD ATTEND TWITTER POSTS ALSO INCLUDED PHOTOS SENT BY FANS OF MILLER, ANNOUNCEMENT OF WINNERS FOR COMPETITIONS, AS WELL AS ENGANGING FOLLOWERS WITH QUESTIONS SOCIAL MEDIA MANAGERS ALSO ATTENDED AND TWEETED ABOUT THE EVENTS, UPDATING FOLLOWERS OF WHAT’S HAPPENING ON THE HOTTEST SCENES TWITTER A case study by Student Village 2017 THE OMNICHANNEL APPROACH
  • 7. A case study by Student Village 2017 STUDENT VILLAGE CREATED POSTS THAT ILLUSTRATED BULK BUYING OCCASIONS AND CONGRATULATED FOLLOWERS ON THEIR PERSONAL ACHIEVEMENTS FACEBOOK POSTS ALSO INCLUDED ANNOUNCING COMPETITIONS FOR AWESOME PRIZES TO BE WON AND KEEPING THE FOLLOWERS INFORMED OF EVENTS TAKING PLACE OVER THE WEEKEND THE TEAM CELEBATED WOMEN’S MONTH AND YOUTH MONTH BY POSTING CONTENT AROUND THESE THEMES, SHOWING THAT MGD WAS ATTUNED TO THE YOUTH AND THEIR SURROUNDS FACEBOOK THE OMNICHANNEL APPROACH CONTINUED
  • 8. A case study by Student Village 2017 INSTAGRAM’S FOCUS WAS CAPTURING NOLSTALGIC MILLER MOMENTS INDICATING THE BRANDS ENTRENCHMENT IN THE YOUTH HIP HOP MARKET INSTAGRAM POSTS FURTHER INCUDED IMAGES OF BEAUTIFULLY PLACED PRODUCT SHOTS OF MILLER BIENG CONSUMED TO ENTICE THE FOLLOWERS ENGAGEMENT WAS CREATED BY POSTING INTERESTING AND RELEVANT QUESTIONS FOR FOLLOWERS TO ANSWER THE OMNICHANNEL APPROACH CONTINUED INSTAGRAM
  • 9. ACTIVATION HIGHLIGHTS A case study by Student Village 2017 THE MGD TEAM EXCEEDED OBJECTIVE TARGETS SET FOR THE RESPECTIVE SOCIAL MEDIA PLATFORMS THROUGH THE CLEVER USE OF SOCIAL EVENTS TO ENGAGE THE YOUTH, COUPLED WITH SEEDERS WHO SAMPLED THE MGD BRAND TO PEERS, MGD ENJOYED REMARKABLE REACH AND IMPRESSION IMPROVEMENTS STUDENT VILLAGE INFLUENCERS INFILTRATED SOME OF SA’S MOST COVETED EVENTS INCLUDING THE YOUTH HIP HOP FESTIVAL, SAMA AWARDS, FRESH YEARS EVE SOCIAL MEDIA PHOTO SHOOT WITH FAR REACHING SOCIAL MEDIA RESULTS
  • 10. RESULTS A case study by Student Village 2017 SHOWCASING MGD’s SOCIAL MEDIA RESULTS FROM APRIL TO DECEMBER 2016: MGD NOT ONLY ENJOYED AN INCREASE IN ENGAGEMENT WITH THE YOUTH BUT ALSO SAW NOTABLE GROWTH ACROSS ALL OF ITS SOCIAL MEDIA PLATFORMS. TWITTER FOLLOWERS 3060 REACH 1,116,071 (ORGANIC) REACH 398,983 (PROMOTED) INTERACTION 14,708 FACEBOOK FOLLOWERS 4,033 REACH 183,498 (ORGANIC) REACH 2,816,966 (PROMOTED) INTERACTION 105,373 INSTAGRAM FOLLOWERS 499 REACH 14,708 INTERACTION 41,680
  • 11. FIND MORE CASE STUDIES @ WWW.STUDENTMARKETING.CO.ZA CONTACT US @ SALES@STUDENTVILLAGE.CO.ZA 19 WEST STREET, HOUGHTON, 2198, JHB / PO BOX 432, MELROSE ARCH, 2076 A case study by Student Village 2017