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SAMSUNG : Redefining A brand
Next 20 min
             Profile

   Global Electronics Industry

 Samsung Group of Companies

       A Valuable Brand

Samsung Electronics comes of age

   Redefining Samsung Brand

   Canadian Electronics Market

   Samsung Electronics Canada

     Challenges and Decisions
Profile
•   Type            :   Chaebol
•   Industry        :   Conglomerate
•   Founded         :    1938
•   Founder(s)      :   Lee Byung-chull
•   Headquarters   :    Samsung Town,
    Seoul,
                          South Korea
• Area served      :     Worldwide
• Website           :    Samsung.com
Global electronics industry
             1960s - early 1990s - Analog technology

Established consumer
 Established consumer             Samsung focused on contract production of
                                   Samsung focused on contract production of
electronics companies are
 electronics companies are        electronics for established brands
                                   electronics for established brands
Sony, Toshiba, Hitachi,
 Sony, Toshiba, Hitachi,
Panasonic.
 Panasonic.                       Expanded the semiconductor industry DRAM,VLSI.
                                   Expanded the semiconductor industry DRAM,VLSI.



                           2000 - Digital technology

                                  Samsung started to market its own brand.
                                   Samsung started to market its own brand.
Traditional electronic
 Traditional electronic
manufacturers could not
 manufacturers could not          As the adopters of digital products were teenagers
                                   As the adopters of digital products were teenagers
dominate new markets
 dominate new markets             and young adults resolved to become aaleading
                                   and young adults resolved to become leading
                                  company.
                                   company.
Samsung Group of Companies

                            2003

                     2002


       1970s-1980s



1938
A Valuable Brand
Major factor behind the impressive growth

• Redefine itself as a vendor of cutting-edge, “gee
  whiz” consumer technology.

• Brand repositioning was seen as vital to the
  company’s future success
J.S Park
• President of Mississauga, Ontario-based
  Samsung Electronics Canada (SECA)

• Charged with developing a strategy for
  managing the evolution of the Samsung brand
  in the Canadian market.
Problem
• Consumer product line :low- to mid-range
  products are sold at affordable prices.

• North American and European consumers still
  saw the company as a follower rather than a
  leader in bringing new consumer
  technologies to market.
Samsung Electronics comes of age
• .
Samsung innovation from 1997
                                              Samsung expertised in
          d      d
    od uce nable                              memory chips and visual
            e
Intr rnet –                                   displays
 Inte dset
   han               Wireless telephone


                                                   World’s famous leading
 Fully integrated PDA                              producer of static random
 mobile telephone device                           access memory SRAM



                     Launched digital light
                     processing tv set

                                                       Manufactured thin film
                                                       liquid crystal displays
Samsung success
•   Product innovation
•   Market acceptance
•   Leadership in key digital technologies.
•   Successful execution of brilliant marketing
    strategies.
                    by Louis Kim
                    marketing manager-SECA
Redefining Samsung Brand
Steps to enhance brand awareness
Steps to move its image upscale

     Samsung Electronics
redirected the focus from
mass      merchants        to
specialty retailers
  - Best Buy, Circuit City

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Samsung

  • 2. Next 20 min Profile Global Electronics Industry Samsung Group of Companies A Valuable Brand Samsung Electronics comes of age Redefining Samsung Brand Canadian Electronics Market Samsung Electronics Canada Challenges and Decisions
  • 3. Profile • Type : Chaebol • Industry : Conglomerate • Founded : 1938 • Founder(s) : Lee Byung-chull • Headquarters : Samsung Town, Seoul, South Korea • Area served : Worldwide • Website : Samsung.com
  • 4. Global electronics industry 1960s - early 1990s - Analog technology Established consumer Established consumer Samsung focused on contract production of Samsung focused on contract production of electronics companies are electronics companies are electronics for established brands electronics for established brands Sony, Toshiba, Hitachi, Sony, Toshiba, Hitachi, Panasonic. Panasonic. Expanded the semiconductor industry DRAM,VLSI. Expanded the semiconductor industry DRAM,VLSI. 2000 - Digital technology Samsung started to market its own brand. Samsung started to market its own brand. Traditional electronic Traditional electronic manufacturers could not manufacturers could not As the adopters of digital products were teenagers As the adopters of digital products were teenagers dominate new markets dominate new markets and young adults resolved to become aaleading and young adults resolved to become leading company. company.
  • 5. Samsung Group of Companies 2003 2002 1970s-1980s 1938
  • 6. A Valuable Brand Major factor behind the impressive growth • Redefine itself as a vendor of cutting-edge, “gee whiz” consumer technology. • Brand repositioning was seen as vital to the company’s future success
  • 7. J.S Park • President of Mississauga, Ontario-based Samsung Electronics Canada (SECA) • Charged with developing a strategy for managing the evolution of the Samsung brand in the Canadian market.
  • 8. Problem • Consumer product line :low- to mid-range products are sold at affordable prices. • North American and European consumers still saw the company as a follower rather than a leader in bringing new consumer technologies to market.
  • 10. Samsung innovation from 1997 Samsung expertised in d d od uce nable memory chips and visual e Intr rnet – displays Inte dset han Wireless telephone World’s famous leading Fully integrated PDA producer of static random mobile telephone device access memory SRAM Launched digital light processing tv set Manufactured thin film liquid crystal displays
  • 11. Samsung success • Product innovation • Market acceptance • Leadership in key digital technologies. • Successful execution of brilliant marketing strategies. by Louis Kim marketing manager-SECA
  • 12. Redefining Samsung Brand Steps to enhance brand awareness
  • 13. Steps to move its image upscale Samsung Electronics redirected the focus from mass merchants to specialty retailers - Best Buy, Circuit City