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One Nation
Under Music
LIVE NATION Digital Strategy


     Created by Sam Blanken
Live Nation Overview
• Owner of Ticketmaster
• Purpose to sell tickets to live shows
• Mostly concerts, but also:
  •   Comedy shows
  •   Ice skating tours
  •   Sporting events
  •   Music festivals
Target Audience
• Ages 16-26
• Most performing bands popular in this
  age group
  • Financial resources
  • Interest
  • Time
Key Performance Indicators
• Specific search words & phrases
  • Location based
  • “tickets”

• Measure success by recording:
  • Search term abundance
  • Clicks on ads/featured sites
  • Purchased tickets

• Help customers find exactly what they are
  looking for
“Big Idea” - Build Community
        Around Music
• Integral part of concert appeal is
  sense of belonging
  • Being around others who “get” the music
    the same way you do
• Capitalize on this pre- and post-event
  • People can buy tickets anywhere, so why
    should they choose Live Nation?
Pre-Event Tactics
• With ticket purchase confirmation,
  link to specific content-sharing page
  • i.e. “One Direction: Take Me Home Tour -
    July 13, 2013”
• Everyone who bought tickets can
  share news, photos, stories, etc. with
  other attendees
Post-Event Tactics
• Continuation of content-sharing page
  • Now can share photos and stories from the
    event
• Contests
  • Twitter, Pinterest, Instagram
  • Ask for best photos/videos and award gift
    cards towards future purchases
Budget

• $21,300 per month for six months
  •   PPC - $8,000
  •   Social Media - $6,000
  •   SEO - $4,800
  •   Content - $2,500
  •   Email, Mobile - $0
Conclusion
It’s not enough to simply sell tickets. It’s
         not even enough to sell an
     experience. Live Nation should be
   selling the whole environment that is
       built around every individual’s
    personal taste in music. Live Nation
     should sell the sense of community
              that music creates.
Resources
•   www.livenation.com
•   www.ticketmaster.com
•   http://promo.livenation.com/iphone/
•   http://24.media.tumblr.com/tumblr_lolcqhuD831qbmhk0o1_1280.jpg
•   http://gotmeghan.files.wordpress.com/2012/01/concert-audience-stock12141.jpg
•   http://thelittlestwinslow.com/wp-content/uploads/2012/05/Concert-stock3112.jpg
•   http://www.photographybrain.com/wp-content/uploads/2012/03/CONCERT-CROWD-_-Streetcod
•   http://erikwibowo.com/wp-content/uploads/purple-concert.jpg
•   http://upload.wikimedia.org/wikipedia/commons/c/c5/Taylor_Swift_during_Fearless_Tour_conc
•   http://media.fan2.fr/article-1177861-ajust_614/des-ballons.jpg
•   http://api.ning.com/files/f3b0PLHghvIpMqIgVxc6t-
    Kn*SY1cdx5KDAO*T5fRP5yfpWY35kXItHRx0PbeSDqe7uRC28GPxyz81sgF3qEoJNKkHF
    Q7XXB/concertEnriqueIglesias09099.jpg
•   http://upload.wikimedia.org/wikipedia/commons/e/ed/Coldplay_concert_Zurich.jpg
•   http://d2yex7fc50u2fe.cloudfront.net/images/events%20and
    %20concerts/Concerts/Concert_TaylorSwift2.jpg

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Live Nation Digital Strategy

  • 1. One Nation Under Music LIVE NATION Digital Strategy Created by Sam Blanken
  • 2. Live Nation Overview • Owner of Ticketmaster • Purpose to sell tickets to live shows • Mostly concerts, but also: • Comedy shows • Ice skating tours • Sporting events • Music festivals
  • 3. Target Audience • Ages 16-26 • Most performing bands popular in this age group • Financial resources • Interest • Time
  • 4. Key Performance Indicators • Specific search words & phrases • Location based • “tickets” • Measure success by recording: • Search term abundance • Clicks on ads/featured sites • Purchased tickets • Help customers find exactly what they are looking for
  • 5. “Big Idea” - Build Community Around Music • Integral part of concert appeal is sense of belonging • Being around others who “get” the music the same way you do • Capitalize on this pre- and post-event • People can buy tickets anywhere, so why should they choose Live Nation?
  • 6. Pre-Event Tactics • With ticket purchase confirmation, link to specific content-sharing page • i.e. “One Direction: Take Me Home Tour - July 13, 2013” • Everyone who bought tickets can share news, photos, stories, etc. with other attendees
  • 7. Post-Event Tactics • Continuation of content-sharing page • Now can share photos and stories from the event • Contests • Twitter, Pinterest, Instagram • Ask for best photos/videos and award gift cards towards future purchases
  • 8. Budget • $21,300 per month for six months • PPC - $8,000 • Social Media - $6,000 • SEO - $4,800 • Content - $2,500 • Email, Mobile - $0
  • 9. Conclusion It’s not enough to simply sell tickets. It’s not even enough to sell an experience. Live Nation should be selling the whole environment that is built around every individual’s personal taste in music. Live Nation should sell the sense of community that music creates.
  • 10. Resources • www.livenation.com • www.ticketmaster.com • http://promo.livenation.com/iphone/ • http://24.media.tumblr.com/tumblr_lolcqhuD831qbmhk0o1_1280.jpg • http://gotmeghan.files.wordpress.com/2012/01/concert-audience-stock12141.jpg • http://thelittlestwinslow.com/wp-content/uploads/2012/05/Concert-stock3112.jpg • http://www.photographybrain.com/wp-content/uploads/2012/03/CONCERT-CROWD-_-Streetcod • http://erikwibowo.com/wp-content/uploads/purple-concert.jpg • http://upload.wikimedia.org/wikipedia/commons/c/c5/Taylor_Swift_during_Fearless_Tour_conc • http://media.fan2.fr/article-1177861-ajust_614/des-ballons.jpg • http://api.ning.com/files/f3b0PLHghvIpMqIgVxc6t- Kn*SY1cdx5KDAO*T5fRP5yfpWY35kXItHRx0PbeSDqe7uRC28GPxyz81sgF3qEoJNKkHF Q7XXB/concertEnriqueIglesias09099.jpg • http://upload.wikimedia.org/wikipedia/commons/e/ed/Coldplay_concert_Zurich.jpg • http://d2yex7fc50u2fe.cloudfront.net/images/events%20and %20concerts/Concerts/Concert_TaylorSwift2.jpg