1. CURRICULUM VITAE
Sallie Tillson
07792210542
sallietillson@hotmail.com
CAREER SUMMARY/OBJECTIVE
I am a practically skilled person who takes great pride in their work. With over 5 years of experience
working in office and school environments and at this present time I am seeking an opportunity where I
can utilise my skills. Self-motivated and able to work well under pressure whilst maintaining a high
quality of work.
Employment History
2013 – PresentBombardierTransportation-Rail
 Extensive use of SAP on a daily basis.
 Orbita trained.
 Data input to Interaxis database.
 Warranty controller, maintaining a warranty database and return of defective parts. Ensuring
enough evidence to win any claim against a faulty part.
 Time sheet, overtime and holiday roster coordinator.
 Operational knowledge of Microsoft Office, Excel, internet and email.
 Ability to multitask effectively and remain calm under pressure and prioritise workload.
 Providing efficient administrative support to the customer and other team members. Covering up
to four sites/depots.
 Friendly and approachable with good interpersonal skills, I enjoy interacting with
customers/clients.
 Good communication skills both customer facing or via telephone.
 Enjoy working within a team and able to use my own initiative.
 Able to prioritise my workload to ensure all work is completed within given timescales.
 Ability to follow instructions and learn quickly once shown thus being able to be a productive
worker within a short space of time.
 Flexible and adaptable approach to work, being able to work shift patterns.
 Reliable and a good timekeeper.
 Excellent written and verbal communication skills.
 Stock control and ordering office stationery, PPE tooling requisitions. Raising Purchase Orders.
 Maintaining competency folders.
 Booking travel and training courses.
 Coordination of meetings.
 Interviewing prospective employees.
 General office duties.

2. 2013 Global Services Solutions
 Ability to multitask effectively and remain calm under pressure and prioritise workload.
 Providing efficient administrative support to the Directors and other team members.
 Operational knowledge of Microsoft Office, Excel, internet and email, working with in-house
database for writing letters and data entry.
 Stock control and ordering office stationery.
 Liaising with Job Centres and taking bookings for Workshops and 1-2-1 sessions.
 Sending schedules to numerous advisers and managing diary.
 General office duties.
2007 to 2012 SouthEastLondon Family Mediation Bureau
 Providing efficient administrative support to the Service Manager and other team members.
 Good communication skills, both customer facing or via telephone.
 Strong customer service skills developed through working in client and customer facing roles.
 Managing client queries via the telephone and written correspondence including email.
 Ensuring all enquiries are dealt with in a professional and timely manner with complete client
satisfaction.
 Operational knowledge of Microsoft Office, Excel, internet and email, working with in-house
database for writing letters and data entry.
 Front of house reception duties.
 Diagnosing faults and solving technical problems.
 Communicating with IT support to resolve application, hardware and equipment conflicts where
appropriate.
 Taking a large volume of incoming calls.
 Co-ordinating up to five mediator’s diaries and use of Magistrates Court.
 Streamlining office processes by setting up a more efficient filing system and ensuring the
database is utilised efficiently.
 Stock control and ordering office stationery.
 Processing cash and debit/credit card payments via PDQ machine.
 Filing and photocopying a large number of legal documentation accurately.
 Responsible for CRB checks, ensuring correct documentation provided.
 Responsible for client’s applying for Public Funding (Legal Aid) and providing solicitor’s with legal
documentation so that they may apply for eligibility for their clients.
EDUCATION/TRAINING
RSA Typing Stage 1 - Distinction Social Studies C
Religious Education B English B
Maths D Spanish C
Additional Information
Attended a course in 2011 to learn new procedures relating to Legal Services Commission with regard to
Public Funding (Legal Aid) applications.
References available on request.