Waterford City and County Council is using FME to improve business processes significantly. Thanks to FME, their planners now spend 47% more of their time on value-adding activities, resulting in time savings of 41%+. With FME, they now have smarter working methods, mobile technology, paperless offices and Standard Operating Procedures (SOPs). These changes have been universally adopted for this council, and a new way of using FME has transformed what they are capable of. Join us and special guest speaker Jon Hawkins at Waterford City and County Council to learn how FME was used to: - Improve the processing of planning applications with a standardized draft planners report and systematic analysis of constraint information - Remove the vast majority of wasteful activities from the Planning Application process: such as copying and pasting text and gathering information Don’t miss the chance to attend this webinar and learn how to optimize FME to reduce waste and ultimately maximize your business efficiency.

1. Maximizing Business Efficiency and
Reducing Waste with Data Integration

2. Meet the Presenters
Jon Hawkins
GIS Project Lead
Waterford City and County Council
Dale Lutz
Co-Founder
Safe Software

3. Welcome to Livestorm!
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4. Agenda
● Introduction
● Jonʼs FME use case
○ Old way of improving
things using FME
○ New way, to make genuine
& sustained improvements
to your organisation using
FME
● Resources
● Q&A

5. Time for a Poll…

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8. Unrivaled Data Support

9. Jon Hawkins
GIS Project Lead
Waterford City and County Council, Ireland
Over 20 years’ experience of implementing,
managing, and utilising GIS in the public sector
in both the UK and Ireland.
Certified FME Professional since 2013. Recently
completed a Masters in Business
Administration (eMBA).
Swimming in the sea helps me come up with
new ways to use FME.

10. Are your workspaces
really delivering what
your customers need?

11. Could they be doing
more to make your
colleagues lives easier,
and to deliver better
services

12. Agenda
● The old way of improving
things using FME
● A new way, to make
genuine and sustained
improvements to your
organisation using FME

13. The old way

16. Process improvement using FME

17. Identify
Customers
and Specify
Value
Create Flow by
eliminating waste
Identify and
map the
Stream
Respond to
Customer Pull
Pursue
Perfection
Maximising the
Value using Lean
Principles and
Methods
Continuous Improvement Cycle

18. So what does this look like and what can it
achieve

19. Staff identified the value,
together we mapped the
entire process and identified
areas that could be improved.
We carried out a time and
motion study on the areas
identified to reveal the hidden
workings and waste.
Developed an FME
Workspaces to
remove waste,
knowing exactly what
was required and
what could be done to
help improve the
entire process.
Process lacking a standardised
assessment format for producing
final decisions, and more
consistency required. Also, time
being wasted on producing
non-standard documentation.
Planners Report
1 2 3

22. Planners Report
Site Visit

23. Allocation of Applications and Monitoring

24. Time and motion study

25. 95+ mouse clicks
35 times opening
and closing
browser windows
4 to 6 minutes spent
copying, pasting and
reformatting text
Under-utilisation of
resources
50 seconds spent working around a
problem that could be fixed
Value-Add Analysis
3 Planners:
• 3 ways of
working
• 3 templates
• 3 sets of wording

26. Before and After

27. Reading and formatting textual data - Before

28. Reading and formatting textual data - After
40+ MS Word
Transformers
Thanks to: Jan Bliki - European Environment Agency,

29. Spatial Analysis - Before
60+ policy and
constraint layers to
consider

30. Spatial Analysis - After
22+ Feature
Reader
Transformers

31. New one best way

32. After 8 clicks of the mouse, and a wait of 20 seconds,
the draft report is ready for the planner to review and
add value
On demand, standard, systematic, and without waste

33. 39%
Before
Value-Add Activities

34. 86%
After
Value-Add Activities

35. Thanks to 300+ transformers
Planners now spend 47% more
of their time on value adding
activities, and are experiencing
time savings of 41%+ during this
stage of the overall process.

36. But we didn’t stop there…

37. Allocation of Applications
and Monitoring
• Dashboard for oversight and
allocation
• Date calculator transformers help
create meaningful live statistics,
through the creation of additional
date fields

38. Site Visit App
• Data written to AGOL daily
• Replacing post it notes on maps and
lat lngs written on case files
Links to launch SatNav in car

39. To really improve a
process we should take
our passion for FME and
visit where the value is
added, the “Gemba”

40. Here you will find infinite opportunities to
use FME transformers to improve processes,
make the lives of your colleagues easier,
and in turn deliver better public services.

41. Local government sector in
Ireland provides 1,000+ public
services
That’s a lot of processes that FME could help improve
Source: LGMA.ie

42. Thank You, Jon!
Reminder: get your questions
in… T-2 minutes til Q&A.

43. Next Steps
Download
FME 2022.2 &
the webinar
workspaces
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workspaces to your
own data to
manage changes
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would love to chat
with you about
anything data
info@safe.com

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45. Check out our upcoming
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46. safe.com/accelerator

48. Super Early Bird Registration is Open!
The Peak of Data Integration 2023 Europe UC
September 5-7, 2023 | Bonn, Germany

49. Q&A

50. Thank you!
jhawkins@waterfordcouncil.ie
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