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The Visitor and
                         Information Centre
                            of the Saeima



Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
At the Centre you can:

      Find out

               Meet

                        View

                                 Hand in submissions




Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
At the Centre you can:
          Find out:

   about the work of the Saeima

   contact information of Saeima members and officials

   information about the electronic data base of draft
       laws and the status of draft laws under consideration

   information about transcripts of Saeima sittings,
       voting results and audio and video archives

   about guided tours of the Saeima building

   about the possibilities to observe Saeima sittings and
       committee meetings

Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
At the Centre you can:
  Meet with                                      Obtain                     Watch               Hand in
  Saeima members                                 informative                PowerPoint          submissions
  and officials                                  materials                  presentations
                                                                            about the Saeima,
                                                                            its history and
                                                                            work




Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
Facts about visitors
        Since the beginning of 2009, 4450 persons have visited the Centre, most
         frequently in May 2010 and May 2011

        The largest number of visitors was registered on 23 September 2011 when
         during the Open Door Day, the Centre welcomed almost 1500 visitors

        Several persons visit the Centre repeatedly; one of them has visited the
         Centre 80 times. The longest visit has lasted for 4 hours

        The Centre has a special room for visitors to meet with Saeima members
         and officials (upon prior arrangement)




Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
Facts about submissions
        Since the beginning of 2009, the Saeima has received 15538 personal submissions,
         mostly by mail. A total of 1060 submissions have been handed in personally at the
         Centre

        Most frequently the submissions have been addressed to the individual deputies and
         the Saeima committees

        The most submissions received from one person on various issues was 180. One
         person has called the Saeima’s hotline 65 times

        The largest number of signatures on one submission was 2279. In this submission
         inhabitants of the Auces district called the deputies to solve the issue about the
         availability of the public transport after closing the rail Rīga-Reņģe

        In some cases, 100 submissions have been received simultaneously, one to each
         Saeima member
Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
Number of submission received
  1600
  1500
  1400
  1300
  1200
  1100
  1000
   900
   800                                                                                                      Year 2010

   700                                                                                                      Year 2011

   600
   500
   400
   300
   200
   100
      0
                  July                August             September          October   November   December

Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
Registered visitors and callers
         of the Centre, July – December 2011
  200




  150




  100                                                                                                       Visitors
                                                                                                            Callers




   50




    0
                 July                 August              September         October   November   December

Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
Saeima’s hotline
                                            67087321
                                                                               The Centre receives an average of 140
                                                                                calls per month

                                                                               Since the beginning of 2009, the staff
                                                                                of the Centre has provided answers to
                                                                                4064 questions; in September 2010
                                                                                alone 209 answers were provided


            The contact information of Saeima members and officials is the most
             frequent inquiry topic




Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
How to contact the Saeima?
   Use the phone number +371 67087321
         on week days from 8:30 till 17:00
   Use the e-mail address: info@saeima.lv
   Visit the Visitor and
    Information Centre
    of the Saeima
         Rīga, Jēkaba iela 16
         (entrance from Trokšņu iela)
         on week days from 9:00 till 16:30



Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
Thank you for your attention!




Prepared by: Public Relations Department
Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv

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The Visitor and Information Centre of the Saeima

  • 1. The Visitor and Information Centre of the Saeima Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 2. At the Centre you can:  Find out  Meet  View  Hand in submissions Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 3. At the Centre you can: Find out: about the work of the Saeima contact information of Saeima members and officials information about the electronic data base of draft laws and the status of draft laws under consideration information about transcripts of Saeima sittings, voting results and audio and video archives about guided tours of the Saeima building about the possibilities to observe Saeima sittings and committee meetings Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 4. At the Centre you can: Meet with Obtain Watch Hand in Saeima members informative PowerPoint submissions and officials materials presentations about the Saeima, its history and work Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 5. Facts about visitors  Since the beginning of 2009, 4450 persons have visited the Centre, most frequently in May 2010 and May 2011  The largest number of visitors was registered on 23 September 2011 when during the Open Door Day, the Centre welcomed almost 1500 visitors  Several persons visit the Centre repeatedly; one of them has visited the Centre 80 times. The longest visit has lasted for 4 hours  The Centre has a special room for visitors to meet with Saeima members and officials (upon prior arrangement) Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 6. Facts about submissions  Since the beginning of 2009, the Saeima has received 15538 personal submissions, mostly by mail. A total of 1060 submissions have been handed in personally at the Centre  Most frequently the submissions have been addressed to the individual deputies and the Saeima committees  The most submissions received from one person on various issues was 180. One person has called the Saeima’s hotline 65 times  The largest number of signatures on one submission was 2279. In this submission inhabitants of the Auces district called the deputies to solve the issue about the availability of the public transport after closing the rail Rīga-Reņģe  In some cases, 100 submissions have been received simultaneously, one to each Saeima member Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 7. Number of submission received 1600 1500 1400 1300 1200 1100 1000 900 800 Year 2010 700 Year 2011 600 500 400 300 200 100 0 July August September October November December Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 8. Registered visitors and callers of the Centre, July – December 2011 200 150 100 Visitors Callers 50 0 July August September October November December Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 9. Saeima’s hotline 67087321  The Centre receives an average of 140 calls per month  Since the beginning of 2009, the staff of the Centre has provided answers to 4064 questions; in September 2010 alone 209 answers were provided  The contact information of Saeima members and officials is the most frequent inquiry topic Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 10. How to contact the Saeima?  Use the phone number +371 67087321 on week days from 8:30 till 17:00  Use the e-mail address: info@saeima.lv  Visit the Visitor and Information Centre of the Saeima Rīga, Jēkaba iela 16 (entrance from Trokšņu iela) on week days from 9:00 till 16:30 Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv
  • 11. Thank you for your attention! Prepared by: Public Relations Department Jēkaba iela 11, Rīga, LV-1811 • Phone: 6708 7321 • E-mail: info@saeima.lv