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How to Develop and
Leverage Talent in a Global
Market
November 2012
2 File Number
Introduction
Xi (Cici)
Chen
Talent
Management
Dawn
Lovely
Attracting &
Developing
Talent
Shawna
Greiner
Expatriate
Assignments
Kara
Warrensford
Virtual Teams
Talent Management in a
Global Market
Xi (Cici) Chen
4 File Number
Why Talent Management?
Global resources in global presence
5 File Number
Why Talent Management Matters
6 File Number
Strategic Planning
Talent Management
Talent management as a differentiator
Management
Resource
Review•Performance
Assessment
•Differentiation
•Pay for Performance
•Potential Assessment
•Retention Risk
Assessment
•Leadership Pipeline
Staffing
7 File Number
Talent Management
•Performance & Development
Summaries
•Compensation Planning
•Performance &
Compensation Discussions
•Strategic Planning
•Mid Year Assessment
Preparation
•Mid Year Assessments
•Executive Management
Resource Review
•Goal Setting
•Performance & Development
Summary Preparation
•Executive Management
Resource Review
8 File Number
Keep and Attract Talent
• How to keep talented individuals in our organization
and to attract more to our organization
- Rewards and recognition
- Company branding
- Pioneer in industry
- Building trust/ transparency (Mentor/Buddy Program/Matrix
report)
- Career development (Career plan/Management resource
review/Technical resource review)
- Employee engagement
9 File Number
Wonderful Moment
Attracting and Developing
Talent in Global Locations
Dawn Lovely
11 File Number
Attracting Talent In High Growth Region
• Labor markets are competitive in high growth
regions; find innovative ways to attract talent
- Company branding and advertising
- Build strong community relationships and reputation
- Partnership with universities and technical schools
 Graduate trainee program (functional rotational development program)
 Thesis work, Bachelor/Masters/PhD, special projects
 Site tours (Basic schools, Technical schools, Universities)
 Practice/trainees
 Attend recruiting events - job fairs, open days
 Scholarship program
 Special lectures
 Part-time jobs
People are the ultimate differentiator
12 File Number
Growing Talent In High Growth Region
• Build loyalty with employees
- Benefits
- Work environment
- Teamwork
- Growth path discussions
- Reward and recognition
• Invest in your best
- Managers are the face of the company – need to take
that responsibility seriously
 Make it personal - know your team and what motivates them
 Work to understand what they want from their careers and
make it clear that you're ready to help them achieve it
Employees that feel valued are less likely to leave
13 File Number
Grow Talent Internally
• Focus on developing employees to fill positions
internally
- Regular management resource review
 Identify top talent and future talent
 Documented development plans for every employee
 Development programs for top performers
- Challenge employees
 Set challenging goals; raise performance bar year over year
 Offer special assignments and highly visible projects
 Short-term bubble assignment for new skills
- Reward employees
Building internal pipeline talent impacts future health
14 File Number
Understand and Maximize Talent Pool
• Understand the local cultural differences and what
motivates employees
- Willingness to-
 Commute or relocate
 Take on challenging assignments
 Openly discuss ambition
- Personal and cultural values
- Growth expectations
- Work/life balance
- Local labor laws
Understanding the local culture, laws and expectations is
critical to connecting with the work force
15 File Number
Retaining Talent In High Growth Region
• Managers directly impact retention
- Clearly communicate clear vision and strategy
- Regular career path discussions, provide challenging
assignments to learn & develop
- Frequent communication and performance feedback and
impact on company goals
- Reward and recognize contributions
- Provide positive work environment that encourages
creativity and growth
- Build teamwork, create fun and friendly competition
- Encourage company or team events and activities
Use “High Touch” to retain top performers and create
A work environment where people feel appreciated
16 File Number
Retaining Talent In High Growth Region
Retaining top performers is the key to success
• Why employees leave
- Recognition from managers and leaders
- Opportunities to grow and lead projects
- Promotions and ability to develop careers
• Employee feedback
- Critical, don’t wait until mid-year and end of year
reviews
 Provide employees with continuous, informal performance
feedback (most impactful immediately after event)
 Be clear about expectations and contributions to the
organization's success
 Be specific about successes and improvement opportunities
Expatriate Assignments
Shawna Greiner
18 File Number
International Assignments
• What is a expatriate?
• Why should you
consider an
international
assignment?
19 File Number
International Assignments
• How can you prepare for an international position?
• What are the biggest challenges?
20 File Number
International Assignments
• On assignment
21 File Number
International Assignments
• Repatriation
22 File Number
International Assignments
Trips,
Time Zones and
Tools
Kara Warrensford
November 2012
24 File Number
Our Journey…
25 File Number
And, Here’s Your New Assignment!
• Lead the Honeywell Aerospace Electronics Task
Group
- Team is comprised of technical experts in electronics
manufacturing across 15+ Internal design sites spanning the
globe!
• Lead an Aerospace electronics materials
standardization project aimed at reducing
complexity and cost in our electronics
manufacturing processes
- Use your applicable internal technical experts at our design
sites
• Support new Honeywell Aerospace team
development in Puerto Rico and Penang, Malaysia
• You work out of Clearwater, Florida, USA
What Challenges May Be Encountered?
26 File Number
Maybe They Are
On Holiday!
Trips
Why Aren’t My Co-Workers
Accepting My Meeting
Notices?
27 File Number
Holidays Around Our Aerospace Sites
• U.S.
- Memorial Day
- Independence Day
- Thanksgiving Day
• Penang, Malaysia
- King’s Birthday
- Malaysia Day
- Eid
• Toronto, Canada
- Victoria Day
- Remembrance Day
Consider Regional /Cultural Holiday Schedules
28 File Number
Holidays Around Our Aerospace Sites
• Yeovil, England
- Boxing Day
• Shanghai, China
- Ching Ming Festival
- Dragon Boat Festival
• Puerto Rico
- Three King’s Day
- Puerto Rico Constitution
- Luis Muñoz Rivera
Birthday
29 File Number
Time Zones: “It’s 5 O'clock Somewhere”
• Managing virtual teams across the globe
Meeting time may work
fine for you, but…What
about your team
members in Phoenix
and China?
30 File Number
Tools: Online Meetings
• What works great about this tool?
• Desktop sharing with external
• Web-based audio management controls – promote presenters,
mute and un-mute
• Microsoft Outlook® integration
• Interactive chat
• Visually see who is speaking
• Issues?
Who Let The Dog Out?
1
• Interruptions
• Late entry
• Background noise
• What isn’t really that useful with the tool?
• User familiarity is important
• Meeting courtesy
Online Meetings Are A Key Tool For Virtual Teams
1See “The Conference Call”
by Dave Grady
31 File Number
Tools: Team Sites (SharePoint)
• What works great about this
tool?
• Easy control of access & use
• Roster- contact lists
• One location to collaborate
• Issues?
• Peripheral team members lose the
link
• Consider access rights
• What isn’t really that useful
with the tool?
• Didn’t I Post That TPS Report?
Team Sites Enable Sharing of Information
32 File Number
Tools: Instant Message (Lync)
• What works great about this
tool?
• Quick access
• Can get contact while person is
otherwise busy
• Replacing phone lines
• Desktop sharing option
• Video capability
• Issues?
• Quick question…Can turn into lengthy
discussion.
• Have to know when to pick up the
phone!
• What isn’t really that useful with
the tool?
• Multi tasking is ineffective1
1 See Also “The Monkey Business Illusion”
by Daniel Simons
33 File Number
Success!
• Were these tips and tools effective? How to measure
success?
• Team accomplishments
• Acknowledgement of team member’s contributions
• Team growth
• Individual
• Team reputation
• Team member’s willingness to provide continued
support
Recognize Your Team Member’s Accomplishments …
Whether They’re in Your Office or Across The Globe!

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How to Develop and Leverage Talent in a Global Market

  • 1. How to Develop and Leverage Talent in a Global Market November 2012
  • 2. 2 File Number Introduction Xi (Cici) Chen Talent Management Dawn Lovely Attracting & Developing Talent Shawna Greiner Expatriate Assignments Kara Warrensford Virtual Teams
  • 3. Talent Management in a Global Market Xi (Cici) Chen
  • 4. 4 File Number Why Talent Management? Global resources in global presence
  • 5. 5 File Number Why Talent Management Matters
  • 6. 6 File Number Strategic Planning Talent Management Talent management as a differentiator Management Resource Review•Performance Assessment •Differentiation •Pay for Performance •Potential Assessment •Retention Risk Assessment •Leadership Pipeline Staffing
  • 7. 7 File Number Talent Management •Performance & Development Summaries •Compensation Planning •Performance & Compensation Discussions •Strategic Planning •Mid Year Assessment Preparation •Mid Year Assessments •Executive Management Resource Review •Goal Setting •Performance & Development Summary Preparation •Executive Management Resource Review
  • 8. 8 File Number Keep and Attract Talent • How to keep talented individuals in our organization and to attract more to our organization - Rewards and recognition - Company branding - Pioneer in industry - Building trust/ transparency (Mentor/Buddy Program/Matrix report) - Career development (Career plan/Management resource review/Technical resource review) - Employee engagement
  • 10. Attracting and Developing Talent in Global Locations Dawn Lovely
  • 11. 11 File Number Attracting Talent In High Growth Region • Labor markets are competitive in high growth regions; find innovative ways to attract talent - Company branding and advertising - Build strong community relationships and reputation - Partnership with universities and technical schools  Graduate trainee program (functional rotational development program)  Thesis work, Bachelor/Masters/PhD, special projects  Site tours (Basic schools, Technical schools, Universities)  Practice/trainees  Attend recruiting events - job fairs, open days  Scholarship program  Special lectures  Part-time jobs People are the ultimate differentiator
  • 12. 12 File Number Growing Talent In High Growth Region • Build loyalty with employees - Benefits - Work environment - Teamwork - Growth path discussions - Reward and recognition • Invest in your best - Managers are the face of the company – need to take that responsibility seriously  Make it personal - know your team and what motivates them  Work to understand what they want from their careers and make it clear that you're ready to help them achieve it Employees that feel valued are less likely to leave
  • 13. 13 File Number Grow Talent Internally • Focus on developing employees to fill positions internally - Regular management resource review  Identify top talent and future talent  Documented development plans for every employee  Development programs for top performers - Challenge employees  Set challenging goals; raise performance bar year over year  Offer special assignments and highly visible projects  Short-term bubble assignment for new skills - Reward employees Building internal pipeline talent impacts future health
  • 14. 14 File Number Understand and Maximize Talent Pool • Understand the local cultural differences and what motivates employees - Willingness to-  Commute or relocate  Take on challenging assignments  Openly discuss ambition - Personal and cultural values - Growth expectations - Work/life balance - Local labor laws Understanding the local culture, laws and expectations is critical to connecting with the work force
  • 15. 15 File Number Retaining Talent In High Growth Region • Managers directly impact retention - Clearly communicate clear vision and strategy - Regular career path discussions, provide challenging assignments to learn & develop - Frequent communication and performance feedback and impact on company goals - Reward and recognize contributions - Provide positive work environment that encourages creativity and growth - Build teamwork, create fun and friendly competition - Encourage company or team events and activities Use “High Touch” to retain top performers and create A work environment where people feel appreciated
  • 16. 16 File Number Retaining Talent In High Growth Region Retaining top performers is the key to success • Why employees leave - Recognition from managers and leaders - Opportunities to grow and lead projects - Promotions and ability to develop careers • Employee feedback - Critical, don’t wait until mid-year and end of year reviews  Provide employees with continuous, informal performance feedback (most impactful immediately after event)  Be clear about expectations and contributions to the organization's success  Be specific about successes and improvement opportunities
  • 18. 18 File Number International Assignments • What is a expatriate? • Why should you consider an international assignment?
  • 19. 19 File Number International Assignments • How can you prepare for an international position? • What are the biggest challenges?
  • 20. 20 File Number International Assignments • On assignment
  • 21. 21 File Number International Assignments • Repatriation
  • 23. Trips, Time Zones and Tools Kara Warrensford November 2012
  • 24. 24 File Number Our Journey…
  • 25. 25 File Number And, Here’s Your New Assignment! • Lead the Honeywell Aerospace Electronics Task Group - Team is comprised of technical experts in electronics manufacturing across 15+ Internal design sites spanning the globe! • Lead an Aerospace electronics materials standardization project aimed at reducing complexity and cost in our electronics manufacturing processes - Use your applicable internal technical experts at our design sites • Support new Honeywell Aerospace team development in Puerto Rico and Penang, Malaysia • You work out of Clearwater, Florida, USA What Challenges May Be Encountered?
  • 26. 26 File Number Maybe They Are On Holiday! Trips Why Aren’t My Co-Workers Accepting My Meeting Notices?
  • 27. 27 File Number Holidays Around Our Aerospace Sites • U.S. - Memorial Day - Independence Day - Thanksgiving Day • Penang, Malaysia - King’s Birthday - Malaysia Day - Eid • Toronto, Canada - Victoria Day - Remembrance Day Consider Regional /Cultural Holiday Schedules
  • 28. 28 File Number Holidays Around Our Aerospace Sites • Yeovil, England - Boxing Day • Shanghai, China - Ching Ming Festival - Dragon Boat Festival • Puerto Rico - Three King’s Day - Puerto Rico Constitution - Luis Muñoz Rivera Birthday
  • 29. 29 File Number Time Zones: “It’s 5 O'clock Somewhere” • Managing virtual teams across the globe Meeting time may work fine for you, but…What about your team members in Phoenix and China?
  • 30. 30 File Number Tools: Online Meetings • What works great about this tool? • Desktop sharing with external • Web-based audio management controls – promote presenters, mute and un-mute • Microsoft Outlook® integration • Interactive chat • Visually see who is speaking • Issues? Who Let The Dog Out? 1 • Interruptions • Late entry • Background noise • What isn’t really that useful with the tool? • User familiarity is important • Meeting courtesy Online Meetings Are A Key Tool For Virtual Teams 1See “The Conference Call” by Dave Grady
  • 31. 31 File Number Tools: Team Sites (SharePoint) • What works great about this tool? • Easy control of access & use • Roster- contact lists • One location to collaborate • Issues? • Peripheral team members lose the link • Consider access rights • What isn’t really that useful with the tool? • Didn’t I Post That TPS Report? Team Sites Enable Sharing of Information
  • 32. 32 File Number Tools: Instant Message (Lync) • What works great about this tool? • Quick access • Can get contact while person is otherwise busy • Replacing phone lines • Desktop sharing option • Video capability • Issues? • Quick question…Can turn into lengthy discussion. • Have to know when to pick up the phone! • What isn’t really that useful with the tool? • Multi tasking is ineffective1 1 See Also “The Monkey Business Illusion” by Daniel Simons
  • 33. 33 File Number Success! • Were these tips and tools effective? How to measure success? • Team accomplishments • Acknowledgement of team member’s contributions • Team growth • Individual • Team reputation • Team member’s willingness to provide continued support Recognize Your Team Member’s Accomplishments … Whether They’re in Your Office or Across The Globe!

Hinweis der Redaktion

  1. Add: Contact local HR about rules- even within same company. Limits on required # hours they must be away from work, so if they are working at 9pm at night, they must not come in for 12 hours, 9am the next day. Can cause problems. PR- rules? Daylight savings time- some areas do not follow- Arizona and Puerto Rico (normally in sync with East coast time). So meetings that did work well for everyone will get off from March to November. Outlook will automatically adjust if the meeting is scheduled by someone in AZ, so will cause meeting conflicts at that point.