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Alyssa Tierney
• 4th Annual Report

• January 24 – February 21, 2012

• The Online Survey Consisted of:
  • 58 questions
• Respondents are nonprofit professionals
  • Range from small volunteer-led organization to very
    large multinationals
  • Located in North America
• 3,522 respondents
• Most companies used social media in 2011, but by 2012
  98% had Facebook!
• Communities grew by 30%
• Average of 8,317 fans
• $3.50 – Average Cost of a Facebook Like
• $214.81 – Average Value of a Facebook Like
• 66% use Facebook Ads
• Most common Fundraising Tactic: Ask for an Individual
  Gift
    • Compared to Event Fundraising, Causes or Personal
      Fundraising
•   72% of respondents use Twitter
•   Communities grew 30%
•   Average of 3,290 followers
•   $2.05 – Average Cost of a Follower
• 89% dedicated resources to Social Media (3% increase)
• Only 11% have one or more Full Time Employee
  • 42% want to increase staffing
  • 55% want to maintain staffing
• 54% allocate budget toward Social Media
• Facebook popularity is at saturation, but communities
  continue to grow
• Twitter adoption is still growing
• LinkedIn popularity is low, but has been seeing sizeable
  jumps
• Foursquare remains a small niche
• MySpace continues to lose users
• Nonprofits want to see ROI for Social Media
• Facebook fundraising is still minimal
• Nonprofits are optimistic about social Media
• Budgets for Social Media are slowly increasing
• Social Media is run by marketing departments, not IT or
  fundraising
• 1. Monetization of Facebook
  • How can they put time and money into Facebook without getting
    it back?
  • Use Facebook ads to promote awareness, build a base, call to
    action etc.
• 2. Will Google + catch on?
• 3. Will Twitter lead to donations?
  • Will they develop advertising features?
• 4. Pinterest Growth
• Relates to my personal brand because of my interest in
  nonprofits




• General Trends in Social Media
  • Myspace use is down
  • Facebook popularity is saturated
  • Pinterest is catching on
• VERY specialized and
  specific
• http://nonprofitsocialnetworksurvey.com/index.php
• http://www.atlanticretreatwellness.com/
• http://www.csmonitor.com/Business/Robert-
  Reich/2012/1102/Employment-report-more-jobs-less-pay
• http://www.slideshare.net/franswaa/2012-nonprofit-social-
  networking-benchmark-report

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Nonprofit Social Network Report

  • 2. • 4th Annual Report • January 24 – February 21, 2012 • The Online Survey Consisted of: • 58 questions
  • 3. • Respondents are nonprofit professionals • Range from small volunteer-led organization to very large multinationals • Located in North America • 3,522 respondents
  • 4. • Most companies used social media in 2011, but by 2012 98% had Facebook! • Communities grew by 30% • Average of 8,317 fans • $3.50 – Average Cost of a Facebook Like • $214.81 – Average Value of a Facebook Like • 66% use Facebook Ads • Most common Fundraising Tactic: Ask for an Individual Gift • Compared to Event Fundraising, Causes or Personal Fundraising
  • 5. 72% of respondents use Twitter • Communities grew 30% • Average of 3,290 followers • $2.05 – Average Cost of a Follower
  • 6. • 89% dedicated resources to Social Media (3% increase) • Only 11% have one or more Full Time Employee • 42% want to increase staffing • 55% want to maintain staffing • 54% allocate budget toward Social Media
  • 7. • Facebook popularity is at saturation, but communities continue to grow • Twitter adoption is still growing • LinkedIn popularity is low, but has been seeing sizeable jumps • Foursquare remains a small niche • MySpace continues to lose users • Nonprofits want to see ROI for Social Media • Facebook fundraising is still minimal • Nonprofits are optimistic about social Media • Budgets for Social Media are slowly increasing • Social Media is run by marketing departments, not IT or fundraising
  • 8. • 1. Monetization of Facebook • How can they put time and money into Facebook without getting it back? • Use Facebook ads to promote awareness, build a base, call to action etc. • 2. Will Google + catch on? • 3. Will Twitter lead to donations? • Will they develop advertising features? • 4. Pinterest Growth
  • 9. • Relates to my personal brand because of my interest in nonprofits • General Trends in Social Media • Myspace use is down • Facebook popularity is saturated • Pinterest is catching on
  • 10. • VERY specialized and specific
  • 11. • http://nonprofitsocialnetworksurvey.com/index.php • http://www.atlanticretreatwellness.com/ • http://www.csmonitor.com/Business/Robert- Reich/2012/1102/Employment-report-more-jobs-less-pay • http://www.slideshare.net/franswaa/2012-nonprofit-social- networking-benchmark-report