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Office 365 overview pdf
- 1. Introducing Office 365: The right choice for your business
- 2. Office 365 provides key benefits for your business
- 3. Microsoft Office 365 Value
- 5. Office 365 for Small Businesses and Professionals • • • • • • • 5
- 6. For Information Workers Plan E Family
- 7. For Kiosk Workers – Plan K Family – Spends 5-10% or less of their time on a PC – Shares a terminal with other kiosk workers – Hasn’t had access to a corporate mailbox in the past – Examples: manufacturing line worker, retail clerk, mail couriers Office 365 K1: high volume offer for this segment – Addresses most kiosk worker scenarios, where customers want to provide light email and access to a company portal – Provides capability to view Office documents Office 365 K2: – Addresses kiosk workers that require information access & simple data input – Includes Office Web Apps editing capabilities for an additional cost
Hinweis der Redaktion
- Slide purpose: Explain what Office 365 is at a high level. Keep in mind most people when they hear “Office 365”, they only hear “Office” and think “Word, PowerPoint, Excel”. And when they hear cloud, they think web apps only, thinking this is only a browser-based version of Office, similar to Google Apps. So it’s important to take your time and labor on these 2 points specifically.How to present this slide: Transition from previous slide by saying, with all the business challenges they face, we are excited that there is a solution available that makes sense to them.OverviewOffice 365 is a cloud-based productivity service hosted by Microsoft.It includes the latest version of the familiar Office applications (Word, PowerPoint, Excel, Outlook) that you can run on your PC or laptop, with business class email and calendar and built-in virus and spam protection, the ability to share documents, and capabilities to show presence, do IM and audio/video conferencing.(If you feel customers will know the product names, you can mention this) These are all services powered by our enterprise-grade solutions, Exchange Online for email, SharePoint Online for document sharing and business processes, Lync Online for IM, presence, and conferencing.All these services are built to work together seamlessly so you can easily start an IM or schedule an online meeting in Outlook or any Office applications.It works perfectly with the Office you know and use so your employeesdon’t have to learn a new tool or require additional training from you.What’s unique with Office 365 too is that it is designed to help you work seamlessly online or offline:[Unique for Professional Services] Say you are working on a proposal and want to get feedback from your partner or customer, you can start working on it on your own computer, share it securely [using SharePoint Online] with partners or customers for feedback so they can access the documents and work on it with you online instead of emailing different versions back and forth. If you go offline, say on a plane, you can still access the documents and work on it offline [using SharePoint Workspace], and it’ll automatically prompt you to upload as soon as you have connections again.What’s also great with that scenario is that when you share a document using Office 365, you can access that [using Office Web Apps] from anywhere using any major browser (Internet Explorer, Firefox, Safari, Chrome). When you open or edit a file with the browser, you can be sure that it will not messed up the formatting you spent hours perfecting. Which is not the case with other collaboration tools.Another thing unique to Office 365 is that these are all business-grade services designed to give you the reliability and security you expect.E.g. We do not violate your privacy or confidentiality requirements by reading your email for targeting advertising like some other providers.Additional and optionalbackground info on each of the components:Familiar Office - Office Professional PlusSeamlessly connected and delivered with cloud services—for the best productivity experience across the PC, Mac, Phone and Browser. (Internet Explorer, Firefox, Safari, Chrome).The world’s leading productivity tool now seamlessly connected and delivered with cloud servicesFlexible service offering with pay-as-you-go, per-user licensingThe complete, familiar Office experience with services integration in Office 365 A simplified user setup to preconfigure servicesAlways the latest version of the Office apps, including Office Web AppsODF support: View and edit ODF documents in Office Web Apps.New Browser support: Use Office Web Apps with Chrome and IE9 in native mode. Business email - Exchange OnlineCloud-based email, calendar, and contacts with always-up-to-date protection from viruses and spam.25GB MailboxOutlook and Outlook Web AccessPremium antivirus/anti-spam (Forefront)Shared calendars, contacts, and tasksMobile email for most mobile devices including BlackBerry, iPhone, Nokia, Windows PhoneEmail archiving and compliance capabilitiesHigh-quality Office document attachment previewing with Outlook Web App and Office Web Apps integration Document sharing - SharePoint Online Keep colleagues, partners and customers in sync and up-to-date on documents using the SharePoint Online Team Site. Central online content storage and management: Faster and easier access to content, easier file sharing with customersPeople search (SharePoint Online): Faster access to internal subject matter experts Post, view, share, and edit important documents, insights, and status with colleagues from almost anywhereKeep teams in sync and manage important projectsUpload docs to the Team Site in a few simple steps.Find important documents and people easilyStay up to date with company information and news Grant access to Team Sites and set permissions10GB per tenant + 500MB per user External sharing and collaboration through Windows LiveID support for SharePoint Partner AccessSharePoint Online addition of Business Connectivity Services (BCS) via WCF endpointSite scalability up to 100,000 usersAbility to connect to lists and document libraries with the Windows Phone 7.5 “Mango” updateWeb conferencing - Lync OnlineCloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing, and screen sharing. Instant messaging and presence – quickly communicate or check someone’s availability.PC-to-PC audio and video calling - invite colleagues, customers and partners to Lync Online presentations and virtual meetings that include PC-audio, video and web conferencing. Click-to-communicate from Outlook, SharePoint, and other Office Applications Online meetings with PC-audio, video conferencing, and screen sharing - easily schedule online meetings in just a few clicksSingle-click meeting creation and join from Outlook - External participants can also join via a web browser to view meeting contentCalendar integration with Outlook and ExchangeOn-the-go communication and conferencing via Lync mobile clients across multiple platformsApple-device integration with Lync for Mac client, and iPad access
- Slide purpose: Explain the key benefits of Office 365 at a high level.How to present this slide: Transition from previous slide by saying, with all the business-grade services designed to work together seamlessly, Office 365 provides tremendous value and benefits to your business. Let’s bring back the 4 areas that we discussed earlier as key benefits that are important to your professional services business. We’ll spend some time to drill down into each one.
- All services have been improved across the board with new services, features, capabilities, and user experience. For specific detailed information about each major service, please see the specific service and technical information documentation and presentations.Office Professional Plus is the latest 2010 version of the applications and will always be up to date, along with Office Web Apps, companion applications to Office client apps.Exchange Online, SharePoint Online, and Lync Online are all based on the 2010 server technologies.
- I’d like to spend a few minutes going deeper on the Microsoft Office 365 for Small Businesses and Professionals offer. First of all you’ll notice that it includes Exchange Online, SharePoint Online, Office web applications and Lync Online. It’s a complete experience that, as of today, most small businesses have not been able to take advantage of. Either because they did not have the expertise to deploy all of these products or they didn’t have the budget to do so.The offer is designed for a small business and we think the target customer is about 10 users although the service will scale up to 50 users. We’ve simplified the experience and minimized the levers that an administrator can pull so there’s no real need for IT to manage the service. It’s easy to try, it’s easy to buy, and most importantly it’s to administer and it works great with Office. It also includes a financially backed SLA.Another key feature is the ability for the customer to easily create and manage a public website. We hear time and time again from small businesses, that they are looking to create a professional presence for their organization. Microsoft Office 365 for Small business allows them to do that by creating a public website or by taking advantage of capabilities like Lync Online that allow them to host virtual meetings with their customers or suppliers.Now the last thing that I’d like to highlight on this slide is the naming convention that we’ll be using for the Microsoft Office 365 SKU line up. One of the challenges that we had when we looked at the full range of Microsoft Office 365 SKU’s that were going to be make available, was that it became increasingly difficult to describe what was coming in Enterprise vs. a Pro Plus vs. a standard vs. an individual workload vs. etc. and we realized that we did not have a series of names that we could use to appropriately describe the various skus. So we took a different approach. And the approach we took with naming the various Microsoft Office 365 offers is using first, a nomenclature called ‘Service Plan’ and second, a letter to describe a family and third, a number to describe which sku within a given family that represents. So as you can see on the slide, this is Microsoft Office 365 Service Plan P1. P standing for Professionals and Small businesses and 1 representing the first suite in that line up. When we launch Microsoft Office 365 later in the fiscal year, we will not have a second sku in the Professional line up but we’ve given ourselves the flexibility to introduce additional offers in the future, for example, a P2 and a P3. Finally as you can see on this slide, the Microsoft Office 365 Plan P1 will be priced at $6/user/month, which is a very low price point that allows a small business who has limited IT capabilities and limited IT budget to take advantage of a very powerful set of productivity services.
- The Plan E family is the set of offers for your Information Workers. Before we go deep on the sku’s, I’d like to discuss a few core principles with you. First and foremost, we are going to use Office to differentiate our cloud productivity service. So we will use Office the rich client and Office Web Applications as way to separate our offers from the competition. Second, we are going to compete on value and not price. Just like today, our BPOS offer is more expensive than Google and going forward our Office 365 line up will continue to have higher price points. So don’t spend your time on price but instead spend your time on helping your customers understand the tremendous productivity gains they will have with our service. And then finally, we are not attempting to map Office 365 to on premises offers directly. Instead, we have created a set of suites that customers can take advantage of to deliver the right set of productivity capabilities to the right users.So let’s start first with E1. Now E1 is the upgrade from BPOS. And it includes email from exchange, collaboration sites from sharepoint, and instant messaging and conferencing from Lync. We are really excited about Lync being part of this portfolio. First, Lync creates great new experiences and offers features that customers are excited about and second, the conferencing experience is a very powerful upgrade from Live Meeting. So although Live Meeting will remain for existing customers and we will help them transition, all new customers will get the Lync conferencing experience.E2 is the next sku in the line up where we have added the office web applications. This allows users to create and edit Office Web Apps.E3 is our hero offer. We see this as the high volume offer that the majority of information workers will want and need. It brings together a lot of really exciting features and capabilities. First, it includes the Office Pro Plus rich client. This is the full rich client experience now provided as a per user per month service. I just want to say that again… Office is now available on a per user basis not per device. This has been a key ask from customers for a number of years and we are now providing it as part of the Office 365 sku line up. In addition to the Office Pro plus client, we’re also providing Exchange Voicemail and Archiving for compliance which is not available in BPOS today but part of the Exchange Enterprise CAL. In addition, we are including SharePoint features like access, excel and visio services which again today are not offered in SharePoint Online but are part of the SharePoint Enterprise CAL.[* Advanced archive capabilities refers to the ability to do Legal Hold on someone’s mailbox. This is required for anyone with compliance needs]You can think about E3 as a combination of the Office Pro Plus Client and the e-CAL Suite all offered for a single, simple per user per month subscription.Finally, E4 is the last SKU in the E family and it adds voice capabilities. Voice as a service will not be available at GA but it will come later and will be part of E4. Customers will have on premises rights to the Lync Plus Server with E4. This means that a user who purchases E4 will have the equivalent of a subscription CAL so that they can access their on prem Lync server that has been deployed by the customer to deliver voice to their end users. So this is a great example of a hybrid scenario where SharePoint and Exchange are running the cloud and work seamlessly with Lync that is running on prem.In fact, all of the E family SKU’s include on premises rights to the underlying workloads… Exchange, SharePoint and Lync. For example, if a customer wants to run a SharePoint on premises server for a particular line of business application but leverage SharePoint Online for their team sites, they can do that by deploying an on premises SharePoint server for their LOB. The SharePoint Online user then has the rights to access both the team sites that are hosted in the cloud as well as the line of business application that is running on the sharepoint on premises server. This is a very powerful way to offer both software + services in our Office 365 SKU line up.
- Now I would like to talk a little bit more about the K Family. Once again, these offers are targeted at the worker who does not have a corporate email account or access to company portals. These employees spend very little time at a PC, less than 5-10% of their working day and they may share a terminal with other kiosk workers. Some examples of Kiosk workers include manufacturing line workers, retail clerks and mail couriers.If we look at the K family SKU line up, the first thing you will notice are the workload components of these offers. As I mentioned before, we are upgrading the Exchange experience from OWA lite to full OWA. We will continue to offer an Exchange standalone SKU that is targeted at this user base. Exchange Kiosk will be priced at $2 per user per month. The next offer in the K family is K1. This suite brings together Exchange Kiosk and SharePoint Kiosk. We expect this to be the high volume offer for this user segment. Being able to provide a very nice email experience with the ability to view company portal sites and read (but not edit) office documents.The second suite in the line up is K2. And this adds the office webs apps for edit and creation. So the big difference here is that now uses can use the office web applications to create, edit and collaborate with other Office users. Although less common, we do see scenarios where kiosk workers need to do simple data input. For example, a retail clerk who is responsible for taking inventory and needs to input simple data into an Excel web app.So to summarize, we see K1 as the high volume offer for this segment of users. It’s priced aggressively and the email experience just got a lot better now that we are upgrading to full OWA. The K family presents a great opportunity for you to grow the number of users in your accounts that are using Microsoft technology