The document summarizes virtual support services provided by the Unisa Library to research communities. It discusses the library's websites, e-books and e-journals collections, institutional repository, and use of mobile technology to provide research support. Key points include: - The library has over 65,000 e-books and access to 69,867 e-journal titles to support remote users. - The institutional repository provides open access to scholarly research outputs, theses, dissertations, archival materials, and special collections. - Mobile apps and SMS notifications allow students to access library resources remotely via smartphones. Assistive technologies are also available to support students with disabilities. - The library utilizes websites, learning management systems

1. Virtual Support to Research Communities Dr Buhle Mbambo-Thata (Executive Director, Library Services) and Prof Thomas van der Walt (Department of Information Science)

9. Encore Quick Search

10. Requesting material, literature searches & general queries online

16. Excellent research resource collection of theses and dissertation databases

19. Videos, papers, records, inaugural lectures, photos, etc.

23. sms notifications to acknowledge requests & progress

32. SBL eds – links to relevant library information, guidelines and tutorials relevant to the SBL’s MBL / MBA Programme Each of these contain further content Allows for answering queries or participating in discussions

33. Opened link to further content User clicks here to ask a question or start a discussion

35. Example from the SBL eds – module level

36. Homepage of Wiki for Corporate Governance

37. Links to coursework on Corporate Governance from within the SBL eds

38. Link to article from predetermined search

39. One click on SBL eds takes the academic or student through to the relevant ejournal on the subject

41. Support for Academics on myUnisa (Sakai)

42. Example of link to fulltext ejournals on myUnisa under Business Education

43. One click within myUnisa takes the academic straight to the journal selected

44. The “one click” principle also applies to the other resources listed, for example subject specific case studies