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SOCIAL STRATEGY
BRANDON CRIST
About Brandon
• Working alongside NPO’s for the past 10+
years.
• Passion for NPO’s
Meet Beatrice
Social Media Myths
• Social Media is a waste of time
• Social Media is Inexpensive
• Anyone CAN DO IT!
• Social Media is a Fad
• Social Media is ALL you Need
FIVE Part Social Strategy
• Goal(s)/Objectives
• Rationale
• Methods
• Tactical Plan
• Best Practices
Goals/Objectives
Define SINGLE concept goals
sin•gle – only one in number; one only;
unique; sole
Rationale
• Who are you going to talk to?
• What do you want to get out of it?
• When are you going to do the work?
• Where are you going to participate?
• Why are you doing what your doing?
The TOP 3 Factors for success
on Social Networks
Source: 2012 Common Knowledge “www.nonprofitsocialnetworksurvery.com”
We asked nonprofits with a presence on commercial social
networks about the underlying reasons for their success,
and we received unambiguous, broad agreement on three
factors:
• #1 (41%) DEVELOPED A STRATEGY.
• #2 (37%) PRIORITIZATION BY EXECUTIVE MANAGEMENT.
• #3 (28%) DEDICATED SOCIAL MEDIA STAFF.
Methods
• Listen
– “Someone somewhere has something to say about your
organization!”
• Valuable Content
• Engagement
• Driving Action – Building Contacts
– Know the purpose of each social media platforms
– Utilize each platform by driving action, have a purpose
• Raising Funds - ROI
Tactical Plan
• Timeline
• Campaign Details
• Best Practices
• Content
• Schedule
Best Practices
• Post Every Day
– Prepare posts in advance to aide you in the posting process
– Posts that are shared above the one scheduled would only provide
extra growth
• Focus on Engagement
– Respond to posts, questions, myths and other communication in a
timely fashion (keep in mind that social media is in real time)
– Have a constant focus to ensure you are providing relevant content
Best Practices cont.
• Have a Call to Action
o Always ask/push for a response in the form of a “like”, “share”,
“comment”, “retweet”, “pin”, or click on a link
• Don’t Over/Undersell
o Balance information with asks. 80% being information driven content –
20% being hard sales or asks
• Make it Fun!!
Questions?
Thank You!
Brandon Crist
www.cristmg.com
brandon@cristmg.com

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Social Media Strategy

  • 2. About Brandon • Working alongside NPO’s for the past 10+ years. • Passion for NPO’s
  • 4. Social Media Myths • Social Media is a waste of time • Social Media is Inexpensive • Anyone CAN DO IT! • Social Media is a Fad • Social Media is ALL you Need
  • 5. FIVE Part Social Strategy • Goal(s)/Objectives • Rationale • Methods • Tactical Plan • Best Practices
  • 6. Goals/Objectives Define SINGLE concept goals sin•gle – only one in number; one only; unique; sole
  • 7. Rationale • Who are you going to talk to? • What do you want to get out of it? • When are you going to do the work? • Where are you going to participate? • Why are you doing what your doing?
  • 8.
  • 9. The TOP 3 Factors for success on Social Networks Source: 2012 Common Knowledge “www.nonprofitsocialnetworksurvery.com” We asked nonprofits with a presence on commercial social networks about the underlying reasons for their success, and we received unambiguous, broad agreement on three factors: • #1 (41%) DEVELOPED A STRATEGY. • #2 (37%) PRIORITIZATION BY EXECUTIVE MANAGEMENT. • #3 (28%) DEDICATED SOCIAL MEDIA STAFF.
  • 10.
  • 11. Methods • Listen – “Someone somewhere has something to say about your organization!” • Valuable Content • Engagement • Driving Action – Building Contacts – Know the purpose of each social media platforms – Utilize each platform by driving action, have a purpose • Raising Funds - ROI
  • 12. Tactical Plan • Timeline • Campaign Details • Best Practices • Content • Schedule
  • 13. Best Practices • Post Every Day – Prepare posts in advance to aide you in the posting process – Posts that are shared above the one scheduled would only provide extra growth • Focus on Engagement – Respond to posts, questions, myths and other communication in a timely fashion (keep in mind that social media is in real time) – Have a constant focus to ensure you are providing relevant content
  • 14. Best Practices cont. • Have a Call to Action o Always ask/push for a response in the form of a “like”, “share”, “comment”, “retweet”, “pin”, or click on a link • Don’t Over/Undersell o Balance information with asks. 80% being information driven content – 20% being hard sales or asks • Make it Fun!!