2. Regional organization working on promoting,
mapping and supporting social innovation.
Social Innovation Lab (SIL)
Platform/lab for testing knowledge, ideas,
practices and policies and creating innovative
solutions for socio-economic challenges.
3. What do we DO?
▣ We map and analyze SI in the Western Balkans
▣ We explore, experiment and implement new
models and solutions
▣ We are developing a network of social innovators,
and promote cross-sectoral partnerships
▣ We operate on the policy level in the analysis and
development of policy recommendations and
measures for social innovation.
4. Want big impact?
Use big image.
University
course on
social
innovation
Crowdfunding
Academy
SI process – design
thinking approach
Placemaking
11. WHY?
▣The word 'innovation' is often used in an inappropriate context
and/or for the description of something which is not innovative;
▣The concepts of ‘invention’ and ‘innovation’ are often mixed;
▣There are more examples of social entrepreneurship than those of
social innovations;
▣There is a number of social innovations presented by media/
digital media which are not described as social innovations;
▣There is a lack of basic contact data for the project or the leader;
▣There is a number of innovations performed by Universities but
with the lack of information about their impact and results.
13. Some aspects that exist...
SOCIO ECONOMIC
DEVELOPMENT
importance of innovations for
socio-economic development
is recognized and to some
extent promoted.
TECHNOLOGY RELATED
predominantly understood
and linked to universities and
businesses and in majority
cases associated only with
technology-related solutions,
INFRASTRUCTURE
No basic infrastructure has
been developed to support
socially innovative activities.
POLICY
There are some policy
measures and activities
related to the creation of
support environment but
mostly for social
entrepreneurs.
INTERMEDIARY SUPPORT
support to social
entrepreneurs through
initiatives such as start-up
incubators and social
business/social investment
opportunities.
AWARDS & COMPETITIONS
There are some SI awards
initiatives (National
foundation for civil society,
Association of cities etc.).
Nothing on the level of the
city of Zagreb.
14. Positive trend
Despite lack of methodologies and indicators
for measuring and mapping social
innovation, there is in fact a surprising
number of social innovations and social
innovators that should be further promoted
and supported in Croatia and Zagreb.
15. WHAT ARE THE
INGREDIENTS
FOR A HEALTHY
ECOSYSTEM?
• A strong political will
to be open,
transparent, listen to,
communicate and
engage people
• A critical mass of
stakeholders
• Participation and co-
creation, led by key
actors (intermediaries;
networks)
• An entrepreneurial
approach
• A partnership between
researchers and other
„unusual” suspects
• The creation of
specific programmes
focusing on
experimenting,
educating, mentoring,
financing...
20. what is CITYLAB?
Innovative model of urban cultural
tourism development that strives to
integrate research and development
approaches into a sustainable business
model.
22. GOALS
▣to improve cities ‘innovation’ capacities for
policy development and implementation
▣to improve year round tourism (in and off
season)
▣to create added value – new tourist products
and offerings
▣to revive run down neighborhoods in Zagreb,
engage local communities and different
stakeholders
24. A creative lab for urban and cultural tourism
development (an innovation center)
▣A creative - living lab for developing new integrated cultural and
creative tourist products - prototypes using „human-centered
design” approach
□Implements and supports scientific and social research and
policy analysis in relevant topics (urban revitalisation, public
space mangement, tourism...)
□Develops a network of social innovators world-wide
□A collaborative space for Zagreb residence and guests
25. Center for Urban Culture and
Creativity
▣Artists and NGOs together create diverse
cultural products for tourist market
▣Promotion of young artists
▣Meetingpoint for cultural and artistic
associations (events, workshops...)
26. ▣regional resource center for development of social
entrepreneurship = integrated system of support
▣business advisory services, mentoring, marketing
assistance, business networking; facilitates access to a
various financial instruments
▣a business model that ensures the viability of cultural
and tourist acitivities and provides education in social
business planning
Cluster for Social Entrepreneurship
Development
27. Center for Marketing & Sales (product and
service placement)
▣provides visibility and sales of products and services -
sustainability
▣education/capacity building in marketing and sales
▣connecting social innovators and their products/services
▣support in placing the products/services on the market
▣creating a brand of Zagreb as a socially innovative city
28. Center for
Urban Culture
and Creativity
Center for
marketing & Sales
(product and
service
placement)
Cluster for
social
entrepreneurshi
p development
Creative lab for
urban and
cultural tourism
development
29. WHAT IS IN FRONT OF US?
▣ Through SIC – design and implement/test a
training curricula for social innovation
▣ Support a creation of an Innovation Center in
Croatia
▣ Explore options with the City of Zagreb to
start a City Lab as a model for connecting key
actors and supporting a creation of SI
▣ Education of city employees in design
thinking, impact design and other aspects of
SI process
▣ Organize different events to present good
practices (Torino, Helsinki, others...)
