Data matters and there's a lot in airports Measuring and analyzing is critical 6 steps to a data driven smart airport CrowdVision is making conversations for now and tomorrow

1. “Data Makes Conversations”
Fiona Strens, Founder and CEO

2. Management by Anecdote
• Inaccurate capture
• Lack of context
• Personal and judgmental
• Poor evidence for exploration
Management by Data
• Accurate capture
• Rich context
• Removes human bias
• Rich evidence for exploring
cause-effect, correlations
or
Makes ARGUMENTS
Drives stakeholders APART
Makes CONVERSATIONS
Enables COLLABORATION
© 2017 Crowd Vision Ltd Confidential & Proprietary
Data matters

3. AODB
Airline Systems
Check-In Systems
Border & Security
systems
Flight Information
Systems
Flight schedules
Air Traffic Control
Systems
Weather Forecasts
Plans & forecasts
& rosters
Compliance data
Retailer systems
apps
There’s a lot of data in an Airport…
© 2017 Crowd Vision Ltd Confidential & Proprietary

4. © 2017 Crowd Vision Ltd Confidential & Proprietary
There’s a lot of data in an Airport…
AODB
Airline Systems
Check-In Systems
Border & Security
systems
Flight Information
Systems
Flight schedules
Air Traffic Control
Systems
Weather Forecasts
Plans & forecasts
& rosters
Compliance data
Retailer systems
apps
…but there is rarely an
aggregated view of the
end-to-end passenger
journey

5. Measuring and Analysing Passenger Activity is critical
Wait
Wait
Spend
Wait
WAITING means:
• Passenger Frustration
• Airline Frustration
• Poor Operational Efficiency (costs up)
• Poor Retail Performance (revenues down)
• Safety/security risk
© 2017 Crowd Vision Ltd Confidential & Proprietary

6. Wait
Wait
Spend
Wait
CrowdVision is a pioneer in automated
pedestrian analytics and insights
The Enemy of Waiting
© 2017 Crowd Vision Ltd Confidential & Proprietary
Measuring and Analysing Passenger Activity is critical

7. Step 1 – Detect People
• Leading edge machine vision
technology
• Detects 100% of people –
no sampling
• Measures peoples’ location
and movement vectors
• Very live, accurate
© 2017 Crowd Vision Ltd Confidential & Proprietary

8. • Are Check-In and Immigration
desks staffed?
• Are Security lanes open?
• Are assets in use?
• Are they servicing
passengers?
© 2017 Crowd Vision Ltd Confidential & Proprietary
Step 2 – Detect
Utilization

9. © 2017 Crowd Vision Ltd Confidential & Proprietary
Step 3 – integrate the data in real time

10. 10© 2017 Crowd Vision Ltd Confidential & Proprietary
Step 4 – From Data to Actionable Metrics and KPIs

11. © 2017 Crowd Vision Ltd Confidential & Proprietary
Step 5 – Get yourself a Data Driven Smart Checkpoint

12. © 2017 Crowd Vision Ltd Confidential & Proprietary
Step 6 – Get yourself a Data Driven Smart Airport

13. © 2017 Crowd Vision Ltd Confidential & Proprietary
We’re making conversations across the aviation sector now

14. Big Data
Internet-of-Things
Cloud
Machine-Vision
Machine-Learning Insights
Passenger JOURNEYs
ACTIONABLE DATA
Predictive Analytics
Smart Airports
Smart Cities
Conversations
Collaboration
innovation
diversity
accuracy
Automation
© 2017 Crowd Vision Ltd Confidential & Proprietary
And we’re invested in tomorrow’s conversations too

15. What are you Waiting for?
Come and talk to

16. DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Fiona Strens, CrowdVision at the
2017 SITA Air Transport IT Summit, Brussels.
2017 Air Transport IT Summit