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Digital KM Transformation

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Presentation by Jean-Claude Monney to the SIKM Leaders Community on January 15, 2019

Veröffentlicht in: Business
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Digital KM Transformation

  1. 1. Jean-Claude F. Monney Digital Transformation Coach The Monney Group, LLC Digital KM Transformation SIKM Community Call Jan 15th 2019 © Copyright 2019, The Monney Group, LLC
  2. 2. Digital Transformation It’s a continuous and agile business strategy that leverages digital technologies Digital is changing how business gets done! DT relies on data to build augmented knowledge to allow better decisions and actions © Copyright 2019, The Monney Group, LLC 2
  3. 3. Context © Copyright 2019, The Monney Group, LLC 3
  4. 4. Technology Fusion of: • Digital • Physical • Biological Fueled by: • Velocity, Variety, Volume • Breath and Depth • System Impact The Fourth Industrial Revolution © Copyright 2019, The Monney Group, LLC 4
  5. 5. Add 3D organ print here © Copyright 2019, The Monney Group, LLC 5
  6. 6. Digital KM Transformation: Why Now? Technology Mobile Cloud NUI AI IoT MR , AR, VR Blockchain 3D Printing Quantum Computing 4.2 billion Internet Users (Jun 2018) 3 billion People with interconnected Devices by 2020 212 billion Sensors, devices and things by 2020 90% of world’s data created in the last two years © Copyright 2019, The Monney Group, LLC 6
  7. 7. The Fourth Industrial Revolution ( )4th IR The Fourth Industrial Revolution © Copyright 2019, The Monney Group, LLC 7
  8. 8. DT: Greater Premise and Greater Peril Source: Accenture Digital Economic Value Index, 2020 World Economy Digital Non-Digital Peril 3 Key Premises for DT 1./ Rewire 2./ Leverage Data 3./ DT as Innovation source Premise © Copyright 2019, The Monney Group, LLC 8
  9. 9. Digital KM Challenges © Copyright 2019, The Monney Group, LLC 9
  10. 10. KM Vision: • Instant, relevant knowledge in context KM Goals: ▪ 100% of your ecosystem knowledge ▪ 100% of the time ▪ 100% to your customers The ultimate KM Vision and Goals © Copyright 2019, The Monney Group, LLC 10
  11. 11. Customers Society Company Partners&suppliers Digital Workplace Challenges D PW Create,contribute,learn, share,re-use,analyze, collaborate,etc… Create, Collaborate, Communicate, Decide, transact… AnywhereandEverywhere 24/7 Context: Culture, rewards, compliance, constraints, governance, policies, etc.. My workstyle My on terms Social recognition Employee desire W P Digital Technology capabilitiesD Work ActivitiesW Place constraints/requirementsP 11© Copyright 2019, The Monney Group, LLC
  12. 12. Digital KM Challenges: Source of knowledge Trust Develop dynamic visual knowledge pedigrees and leverage graph for knowledge sourced inside and outside Push vs Pull Push relevant knowledge in context in the flow of work Data Increases in complexity and volume Data Silos © Copyright 2019, The Monney Group, LLC 12
  13. 13. Digital KM Challenges: Source of knowledge Trust Develop dynamic visual knowledge pedigrees and leverage graph for knowledge sourced inside and outside Push vs Pull Push relevant knowledge in context in the flow of work Data Increases in complexity and volume Data Silos © Copyright 2019, The Monney Group, LLC 13
  14. 14. Digital KM Challenges: Source of knowledge Trust Develop dynamic visual knowledge pedigrees and leverage graph for knowledge sourced inside and outside Push vs Pull Push relevant knowledge in context in the flow of work Data Increases in complexity and volume Data Silos © Copyright 2019, The Monney Group, LLC Match Digital ID with Knowledge and push! Tacit Explicit Augmented Knowledge Digital ID 14
  15. 15. Digital KM Challenges: Source of knowledge Trust Develop dynamic visual knowledge pedigrees and leverage graph for knowledge sourced inside and outside Push vs Pull Push relevant knowledge in context in the flow of work Data Increases in complexity and volume Data Silos © Copyright 2019, The Monney Group, LLC 15
  16. 16. Break the data silos and get 360o touch point view CEO Sales Employees Data Mktg Employees Data Services Employees Data Legal Employees Data HR Employees Data Finance Employees Data Supply Chain Employees Data Logistics Employees Data Purchasing Employees Data R&D Employees Data BU’s Employees Data BoD ShareholdersInvestors Consumers SuppliersCustomers How is data managed? What are the Digital Touch points? © Copyright 2019, The Monney Group, LLC 16
  17. 17. Digital KM Challenges Digital Possible Now! (DPN ) © Copyright 2019, The Monney Group, LLC 17
  18. 18. Artificial Intelligence (AI): What, Why, How? What is AI? ➢ AI are systems that involves multiple technologies when combined in various ways can: ➢ sense, ➢ comprehend, ➢ act and ➢ learn. Why AI now? ➢ Data abundance ➢ Computing Power ➢ Mature, powerful algorithms AI Design Imperatives ➢ Transparent ➢ Dignified & Inclusive ➢ Private ➢ Accountable How? ➢ Custom algorithms ➢ Cognitive Services ➢ Embeddedin Apps © Copyright 2019, The Monney Group, LLC 18
  19. 19. AI Is the new refinery Jean - Claude Monney, 2017 DATA Is the new oil Clive Humby, 2006 Data → Insights Data → Knowledge Algorithms BIG DATA From human & things © Copyright 2019, The Monney Group, LLC 19
  20. 20. Transformational Technologies Available Now to Field & Knowledge Workers © Copyright 2019, The Monney Group, LLC 20
  21. 21. DPN for Knowledge and Field Workers © Copyright 2019, The Monney Group, LLC 21
  22. 22. DPN for Knowledge and Field Workers Video Indexer © Copyright 2019, The Monney Group, LLC 22
  23. 23. DPN for Knowledge and Field Workers © Copyright 2019, The Monney Group, LLC 23
  24. 24. Shape your future by creating it with the “Digital Possible Now” © Copyright 2019, The Monney Group, LLC 24
  25. 25. © Copyright 2019, The Monney Group, LLC 25
  26. 26. Connect we me on LinkedIn: http://www.linkedin.com/in/jcfmonney Contact: ❑ Email: Jean-Claude@TheMonneyGroup.com ❑ Mobile office: +1 512 426-4037 © Copyright 2019, The Monney Group, LLC 26

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