1. AT W O R K P L AC E
STRESS
MANAGEMENT
Shahab Muhammed
2. STRESS
• Stress is defined as an organism’s total
response to an environmental condition or
stimulus, also known as stressor.
• Stress typically describes a negative condition
that can have an impact on an organism's
mental and physical well-being.
• Stressor
5. CAUSES OF STRESS CONTD…
Irrational
believes/Script
Lack of
Communication
Interruption
Procrastination
Clattered Desk Negative thinking
Personal
Disorganization
Anxiety
Biological cases
Inability to say ‘No’
6. WORK STRESS
• Also known as Occupational Stress
• "The adverse reaction people have to
excessive pressures or other types of
demand placed on them at work."
• Stress is not an illness – it is a state. However, if
stress becomes too excessive and prolonged,
mental and physical illness may develop.
7. CAUSES OR SOURCES OF STRESS
• Individual Stressors: Personality, motivation, ability,
experience, status, life stages, beliefs and values
• Organizational Stressors or Environment
8. ORGANIZATIONAL STRESSORS
• Roles in the Organization
a) Role conflict
b) Role ambiguity
c) Minimum management support
d) Holding mid-management position
• Responsibility
a) With superiors/subordinates/ colleagues
b) Inability to delegate
9. ORGANIZATIONAL STRESSORS CONTD…
• Job Qualities
a) Time pressures
b) Work over/under load
c) Level of accountability
• Organizational Structure
a) Lack of participation
b) No sense of belonging
c) Poor communication
d) Restriction on behavior
e) Lack of opportunity/performance evaluation/pay
10. ORGANIZATIONAL STRESSORS CONTD…
• Physical Environment
a) Working conditions like noise, lighting, aesthetic appeal
of rooms etc.
• Change
a) Individual life stages
b) Organizational- transfer, promotion, job expansion etc.
• Career Development
a) Status conflicts
b) Obsolescence of skill
c) Mid-career stage
11. CONSEQUENCES OF STRESS
• On the Individual:
a. Physical Aliments e.g. headache, insomnia and
heart problems
b. Mental e.g. anxiety, lack of clear thinking,
loneliness
c. Behavioral e.g. excessive smoking, drinking,
withdrawal from relationships
12. CONSEQUENCES OF STRESS CONTD…
On the Organization:
• Low productivity
• Poor quality
• Absenteeism
• Low job satisfaction
• Accident proneness
• Poor interpersonal communication.
13. STRESS MANAGEMENT
TECHNIQUES
• Talk about your worries – to colleagues, spouses or
friends
• Exercise – take up physical activities such as jogging,
walking, and cycling which can relieve the feelings of
stress. Chemicals released in the brain during exercise
produce a 'feel good' mood.
• Learn biofeedback – this is a relaxation method in which
a person learn to consciously control your breathing rate
and heart rate so that stressful situations do not elicit a
major physiological reaction.
14. STRESS MANAGEMENT TECHNIQUES
CONTD…
• Take up a new hobby –like gardening or join a group so
that you can socially interact with people who have the
same passions.
• Join a Yoga class – yoga is one of the oldest forms of
relaxation known to man.
• Help out with a charity- Charities are always looking for
volunteers to help with events and collecting. Find a charity
that you are passionate about and donate a few hours to
helping them in the community.
15. STRESS MANAGEMENT TECHNIQUES
CONTD…
• Learn to meditate- the art of meditation is easy to learn
and as it allows you to suspend your thoughts for a period
of time it is great for forgetting about the pressures that
you are under.
• Vacation away- helps in avoiding and changing the
stressors or environment for a short time.
• Learn the difference between work and home- By
separating the two main areas of your life you can leave
the stress of work behind when you finish for the day.
