1. RESUME
5 / 65 GURUNATHAN STREET,
KARUR - 639002
TAMILNADU, SOUTH INDIA.
email : soulsenthil@gmail.com
SENTHIL MURUGAN P Mobile : 8940222070
: 7811807660
OBJECTIVE :
To have challenging career in an environment which encourages being
creative ,innovative,Enterprising and to effectively implement my skills.
PERSONAL SKILLS :
Planning, Hard working ,Positive outlook ,Creative ,Willingness to learn .
EDUCATIONAL QUALIFICATION :
1) DIPLAMO IN MECHANICAL ENGG.( 3 YEARS)
ELECTIVE : AUTOMOBILE ENGG.
YEAR : 1990 -1993
BORD OF TECHNICAL EDUCATION,TAMILNADU
2) POST DIPLAMO IN AUTOMOBILE ENGG ( 1 YEAR 6 MONTHS)
( especially for RTO, motor Brake inpector )
Subject covered : automobile body &chassis ,engine
classification ,type of suspension ,type of transmission
,brake system , cooling system, electrical system, steering
system, air cnditionong ,type of axles ,wheels .and ROAD
TRANSPORT ORGANIATION etc.)
Project : SCOOTER running with LPG.in 1995.

2. YEAR : 1993 -1995
BORD OF TECHNICAL EDUCATION,TAMILNADU
WORKING EXPERIENCE :
1.NOW WORKING AS A SERVICE MANAGAER AT M/S SHIVA AUTOMOBILES
PRIVATE LIMITED,MAHINDRA CAR DEALER ,KARUR
PERIOD : JUNE 2014 TO TILL DATE
RESPONSIBLITIES : TO LEAD SERVICE TEAM . AND BODYSHOP TEAM.
: TO ACHIEVE TARGET AT MAX .REVENUE
: TO MAINTAIN STOCK INVENTRY .
: ESTIMATE PREPARATION FOR B/S.
: COORDINATE WITH INSURANCE SERVOIR.
: COORDINATE WITH CO TEK FOR TECH.ISSUES AND
WARRANTY CLAIM.
: FOCUS ON CUSTOMER SATISFACTION INDEX.
: COORDINATE WITH CRM TEAM.
2.NOW WORKING AS A WORKSHOP SUPERVISOR AT M/S MRT MOTORS
MY TVS ALL CAR SERVICE AT KARUR.
PERIOD : NOVEMBER 2012 – MAY 2014
RESPONSIBILITIES : TO LEAD WORKSHOP FLOOR SERVICE TEAM.
: TO TAKE TRIAL BEFORE & AFTER CARRIED OUT THE LISTED
COMPLAINED IN A VEHICLE.
: VEHICLE & JOB ALLOTMENT TO MECHANICS
: TO ACHIVE MAX.TARGET AT ALL BAY
: TROUBLE SHOOTING
3. WORKED AS A LIGHT WHEEL MECHANIC IN AECOM (AFIRST)
UNITED STATES ARMY SUPPORT COMPANY , AT KANDAHAR AIR FIELD,AFGHANISTAN
PERIOD : FROM OCT2009 TO NOV2010 .
RESPONSIBLITIES : TO GIVE TECHNICAL SUPPORT TO SERVICING TEAM .

3. : SERVICING ARMY VEHICLE .LIKE MRAP,HMMV,MAXPRO,
: TO FIXING GUNNERS PROTECTION KIT IN HMMV ,MAXPRO
: TO FIXING FRAG 7 AND MODIFICATION OF FRONT REAR .
SUSPENSION FOR HMMV.
: TO SERVICE GATOR VEHICLES.
: TO CHECK ALL JOBS COMPLETED ASPER CHECKLIST BEFORE
GOING TO FINAL INSFECTION.
4. WORKED AS A WORK S MANAGER AT RAJESWARI INTERNATIONAL CARS
,PONDICHEERY , A LEADING AUTHORISED DEALER FOR INTERNATIONAL CARS & MOTORS LTD .
PERIOD : FROM 2008 TO 2009
RESPONSILITIES : TO LEAD SERVICE TEAM .
: BOTH PREVENTIVE MAINTENANCE AND INDUE SERVICE
: TECHNICAL UPGRADATION CIRCULAOR IMPLEMENTATION
WARRANTY SPARES CONFORMATION.
: MAINTAIN SPARES STOCK INVENTORY
: FOCUS ON CUSTOMER SATISFACTION INDEX
: TO ACHIEVE TARGET ON MAX .REVENUE
: ACCINDENT JOB ESTIMATION
: COORDINATE WITH INSURANCE SURVEYOR
: TO LEAD NEW VEHICLE NVVR . PDI REPORT TEAM
5. WORKED AS DIFFERENT ROLE FRONT MAN ,SERVICE ADVISOR,BODY SHOP
ADVISOR, FINAL INSPECTOR ,WHEEL ALIGNMENT TECHNICIAN ON THE GRADE OF MECHANIC
(GRADE II ) AT ABT MARUTI , LEADING DEALER IN MARUTI CARS IN SOUTH INDIA.
PERIOD : 1999 – 2005
EXPERIENCE FROM MECHANIC GRADE II
RESPONSIBLITIES : TO SERVICE ALL MODEL CARS IN BRAND OF MARUTI.
: ENGINE TROUBLE SHOOTING,SUSPENSION WORK,MANUAL
SEMI AND AUTOMATIC TRANMISSION OVERHAULING,CLUTCH
OVERHAULING,BRAKE OVER HAULING,ALTERNATOR SERVICING.DIFFERENTIAL O/H, DOOR
MECHANISM O/H,AC SERVICNG.
: PERIODICAL SERVICE A) FREE SERVICE B) PAID SERVICE

4. : NEW VEHICLE SECTION. A) PRE DELIVERY INSPECTION ASPER
CHECKLIST GIVEN. B) NEW VEHICLE INWARD ENTRIES ON THE
TIME OF RECEIVED FROM FACTORY .
EXPERIENCE FROM SERVICE ADVISOR POST. (FRONT MAN)
: CUSTOMER FACING.AND TRIAL TAKEN WITH CUSTOMER
: JOB CARD OPENING , CLOSING ESTIMATE PREPARATION FOR
PERIODICAL SERVICE.
: VEHICLE FOLLOWUP AND COORDINATE WITH FLOOR
SUPERVISOR .
: POST SERVICE FOLLOW UP,FEED BACK FROM CUSTOMER
: FOCUSING ON CUSTOMER SATISFACTION INDEX.
: FOCUSING ON MAX .TARGET REVENUE.
EXPERIENCE FROM BODYSHOP ADVISOR
: ACCIDENT JOB ESTIMATION.AND EVALUATION (LOSS
ACCESSING) FOR REPAIRING OR TOTAL LOSS REPLACING.
: COORDINATE WITH INSURANCE SURVOIR.
: COORDINATE WITH PARTS SECTION AND ORDERING PARTS
APPROVED GIVEN BY SURVOIR .
: VEHICLE FOLLOWUP FOR TINKERING AND PAINTING.DAILY TWICE
: COORDINATE WITH BODY SHOP SUPERVISOR.
: JOBCARD CLOSING AND CALCULATING CLAIMED AMT AND
DEPRECIATION AMT .
: FILE MAINTAIN FOR EVERY WORKINPROGESS AND CLOSED JOBS.
EXPERIENCE FROM WHEEL ALIGNMENT TECHNICIAN ,CARBON
TESTING ,BODY ALIGNER TESTING .
: WHEEL ALIGNMENT,WHEEL BALANCING FOR ALL MARUTI CARS.
: FRONT BOTH APRON CHECKING ,SIDE BODY PANEL, FRONT
COWEL TOP ,DASH BOARD ,FLOOR ,REAR DICKY SIDE PANEL,
CHECKING ASPER COMPANY SPECIFICATION.

5. : TIE ROD,TIE ROD END DAMGE CHECKING.
: FRONT SUSPENSION LOWER ARM,STABILIZER BAR CHECKING.
: REAR SUSPENSION LOWER ARM ,TORSION BAR CEHCKING.
: WHELL DISC BENT ,KNUCLE ASSEMLE CHECKING.
: CARBON TESTING ON EXHAUST SMOKE .
EXPERIENCE FROM FINAL INSPECTOR ROLE.( Q C)
: FINAL INSPECTION AFTER COMPLETION OF WORK ASPER JOB
ORDER CARD .ALL PARAMETERS,WASHING CLEANING ,LUBRICATION POINT ON CHASSIS AND
BODY,NEXT SERVICE INFORMATION,VEHICLE BODY AND OTHER PARTS DAMAGE CHECKING,ALL
SAFETY TOOLS FOR DRIVER (JACK ,TOOLS KIT , FIRE EXTINGUISHER ,PUNCTURE REPAIR KIT
MINI,FIRST AID BOX ETC. CHECKING ASPER CHECK LIST.BUMBER TO BUMBER.
6. AS A SUPERVISOR AT SAKTHI & CO MARUTI AUTHORISED SERVICE CENTRE IN
TAMIL NADU.
PERIOD : 1998 -1999
RESPONSIBLITIES : WORK ALLOCOTION FOR EACH MECHANICS .
: TEST DRIVE BEFORE AND AFTER VEHICLE WORK COMPLETION
: JOB CARD CLOSING
: TROUBLE SHOOTING
: TECHNICAL SUPPORT TO MECHANICS
: EXPLAIN TO CUSTOMER ABOUT COMPLETION OF WORK
: MAINTAIN WORKIN PROGRESS,MONTHLY TARGET DISPLAY BORD
: ESTIMATE PREPARATION FOR ACCIDENT VEHICLE .
: PERIODICAL TRAINING GIVEN TO MECHANICS ASPER
MANUFACTURER TECHNICAL SERVICE CIRCULAR,AUTO PARTS MODIFICATION IFORMATION.
: TO PREPARE TRAINING PRGRAME SECHDULE TO MECHANICS
AND HELPERS .ON BASIS OF INTER BRANCH OR MANUFACTURER PLANT.
: MONITORING BAY PRODUCTIVITY.
: TO MAINTAIN WORKSHOP FLOOR NEAT CLEAN AND SAFE.
: ALL WORKSHOP EQUPIMENTS PERIODICAL MAINTENANCE.
TRAINING PROGRAME 1. TRAINING ON OPERATION & MAINTENANCE OF SMOKE
TESTERS / GAS ANALYSER AT TAMILNADU POLLUTION CONTROL BOARD ,CHENNAI.

6. 2. WHEEL ALIGHNMENT,BODY ALIGNER TRAINING AT TRULINE
LASER CO LTD BANGALORE.AND MANETECH PONDICHERRY.
3.SERVICE ADVISOR TRAINING AT MARUTI UDYOG LTD
CHENNAI.,WORKS MANAGER TRAINING AT SONALIKA PLANT ,CAR SEGMANT PUNJAB,SERVICE
MANAGER TRAINING TRAINING AT MAHINDRA & MAHINDRA CHENNAI.
4.MPFI,CRDI TRAINING AT MARUTI UDYOG LTD CHENNAI.
5. FIRE AND ENVIROMENTAL SAFETY PROGRAME AT AECOM
.USA ARMY BASE KABUL ,AAFGHAN.
6.DEALER MAINTENANCE SYSTEM SHAFTWARE PROGRAME AT
ABT MARUTI .COIMBATORE. (FOR JOB CARD ,PS FOLLOWUP,BILLS, ACCIDENT JOB
ESTIMATION)
7.BASIC COMPUTER SKILLS ,WINDOWS ,WORD
EXCEL,INTERNET.
PERSONAL INFORMATION
NAME : SENTHIL MRURGAN P
FATHERS NAME : PANNEER SELVAM T
DATE OF BIRTH : 22 APRIL 1974
PERMENENT ADDRESSS : 5/65 GURUNATHAN STREET,
KARUR 639002
RELIGION : HINDU
NATIONALITY : INDIAN
LANGUAGES KNOWN : TAMIL , ENGLISH,HINDI
DRIVING LIECENCE : LMV , HTV
DLNO TN5519930000518 (INDIA)
DECLARATION
I hereby declare that the infortion given above are true to the best of my knowledge and
belief.
PLACE : KARUR Yours faithfully,
DATE : SENTHIL MURUGAN P .