The document discusses the differences between IQ (intelligence quotient) and EQ (emotional intelligence quotient). While IQ is useful for learning and school, EQ is a better predictor of success in life and career. EQ involves self-awareness of one's own emotions, social awareness of others' emotions, relationship management skills, and self-management of emotions. Developing EQ abilities like recognizing emotions, handling relationships, and motivating oneself can be learned and are important for achieving happiness and success beyond what IQ alone provides.
5. EQ and IQ
IQ (Intelligence Quotient) and IQ tests, that attempt to measure
intelligence are well known. However, IQ is not a good predictor
of how successful you will be in life, or how effective and
valued you will be at work.
Emotional Intelligence (EI), often measured as an Emotional
Intelligence Quotient (EQ), is a different measure that describes
the ability to identify, assess, and manage the emotions of
one's self, of others, and of groups.
7. Differences between IQ and EQ
IQ EQ
Helps you get in the door Helps you succeed at job
Measure of ability to learn or
understand
Measure of ability to use your
emotions and logical skills
Trying to convince someone
by facts
Trying to convince someone
by reasoning
Being at the mercy of
emotions because you don’t
understand them
Understanding and managing
emotions and using them for
good reasons
Book smart Heart smart
Gets you through school Gets you through life
9. Major components of EQ/EI
RELATIONSHIP
MANAGEMENT
SELF
MANAGEMANT
SOCIAL
AWARENESS
SELF
AWARENESS
EIEmotional
intelligence
Self Awareness – Understand
own moods and emotions
Social Awareness – Develop
rapport with new people
Relationship Management –
Understand other’s
emotions and treat them as they
wish to be treated
Self Management –
Control over emotions,
think before act!
10. “Before you are a leader, success is all about growing yourself. When
you become a leader, success is all about growing others" - Jack Welch
EQ and Leadership
13. You have taken a group of 4—year—olds to the park,
and one of them starts crying because the others will
not play with him. What do you do?
A Stay out of it—let the kids deal with it on their own.
B Talk to him and help him figure out ways to get the other
kids to play with him.
C Tell him in a kind voice not to cry.
D Try to distract the crying boy by showing him some other
things he could play with.
14. • A = 0, B = 20, C = 0, D = 0
An emotionally intelligent person uses
moments of upset as opportunities to act
as emotional coach, helping a person to
understand what made him or her upset,
what the person is feeling, and
alternatives he or she can try.
15. How to raise your EQ?
• There is only one corner of the
universe you can be certain of
improving and that is………
your own self
16. How to raise your EQ
• Knowing one’s own emotions
• Recognize and name emotions you feel; understand why you
feel that way; and distinguish between feelings and actions
• Managing emotions
• Accept your feelings, but find a balance between over sensitivity or
over expression and emotional suppression
• Motivating oneself
• When considering how to productively harness your feelings,
practice some emotional self-control and delay gratification
17. How to raise your EQ
• Recognizing emotions in others
• Be sensitive to other people’s feelings and listen well
• Handling relationships
• Being perceptive, applying conflict management skills instead of
ignoring conflict, and being considerate and cooperative
18.
19. How does EQ help you to succeed?
• Interpersonal skills
• Handling a situation
• Understanding people better
• Relationships with family and friends
• Career: Employers administer EQ tests
before offering jobs
• Progress quickly thru life and achieve
more!
• Ability to deal with your immediate
world
• Where else?
20. KEY POINTS!!!
Your EQ has more to do with your success and
happiness in life than your IQ and it can be
learned.
It is very important to understand that
emotional intelligence is not the opposite of
intelligence, it is not the triumph of heart over
head -- it is the unique intersection of both