This webinar (part 1 of 3) focuses on tribes, cultural stages, tribal leaders, and upgrading a tribe from stage to stage. We will explore the five cultural stages, emphasizing the characteristics of people at each stage and how leaders intervene to upgrade a culture. We will focus on how a product management & engineering team harmonizes as a tribe to deliver impactful results.
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Tribal leadership: tribes and leaders (part 1 of 3)
1. Tribal Leadership in Practice
Part 1 of 3: Tribes and Leaders
Si Alhir
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 1 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
2. Si Alhir - Practitioner
(Sinan Si Alhir)
~ “Essentialist” and “Resultant” - “Pragmatic not Dogmatic” - “Transformation Artist”
~ Over two decades of experience in all aspects of Solutioning:
~ Technology product/services management (planning and marketing) and Engineering
(development)
~ Lean, Agile, Scrum, XP, Kanban, Enterprise (Business and Technology) Transformation
(Adopt, Scale, Sustain)
~ Consultant, Coach/Mentor, Trainer/Educator, and Conference speaker
~ Author (3 books, 2 articles in the Encyclopedia of SE, and other publications)
~ Certified Lean Six Sigma Master Black Belt (MBB),
Certified Scrum Master (CSM),
Certified Project Management Professional (PMP),
IT Project Management Certified Professional (IT Project+), and
e-Business Certified Professional (e-Biz+)
~ Information
~ Email: salhir@gmail.com Phone:
salhir@redpointtech.com 202.596.8202
~ LinkedIn: http://www.linkedin.com/in/salhir
~ Blog: http://salhir.wordpress.com
~ Twitter: http://twitter.com/SAlhir
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 2 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
3. How do we Transform a Group
into an Organization?
Group
? Organization
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 3 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
4. How do we Transform a Group
into a Thriving Organization?
Group
? Thriving
Organization
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 4 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
5. How do we Transform a Natural Group
into a Thriving Organization?
Natural
Group
? Thriving
Organization
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 5 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
6. Natural Groups and Thriving Organizations
Cause
Alignment Alignment
Natural
Group
Commitment
? Thriving
Organization
Commitment
Values
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 6 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
7. Leadership
Cause
Alignment Alignment
Strategy
Natural Thriving
Group Organization
Culture
Commitment Commitment
Values
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 7 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
8. Tribal Leadership
Cause
Alignment Alignment
Strategy
Natural Thriving
Group Organization
Culture
Commitment Commitment
Values
Leveraging Natural Groups to Build a Thriving Organization
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 8 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
9. Tribal Leader
Cause
Alignment Alignment
Strategy
Natural Thriving
Group Organization
Culture
Commitment Commitment
Values
A Tribal Leader is a leader who synchronizes culture and strategy,
consistently stabilizing and effectively developing other people around them
who lead from their role and expertise.
Ultimately, the team produce vastly superior results!
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 9 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
10. Why
~ Unique aspects of the Product Manger's role*
~ Boundary role between market & enterprise and various communities within
the enterprise
~ At the intersection of conflicting & ambiguous internal-external and formal-
informal forces
~ Anthropology and the Culture of Product Managers**
~ “Product managers ... a pattern of them straddling multiple cultures within
an organization ... the organizational (business) culture ... their own unique
(product management) subculture ... different functional/departmental
cultures.”
~ “The product manager ... requires that they develop a unique set of
interpersonal relationship skills, and those who truly excel possess a superior
cross-cultural skill set as well.”
~ “Brand Is Culture, Culture Is Brand” (Bill Taylor, Fast Company, September 2010)
~ “Your Culture Is Your Brand” (Tony Hsieh, Zappos, January 2009, June 2010)
~ “Brand Culture” (ID Branding)
* Steven Lysonski, A Boundary Theory Investigation of the Product Manager's Role, 1985, http://www.jstor.org/pss/1251173
** Paula Gray, Association of International Product Marketing & Management (AIPMM), Business Anthropology and the Culture of
Product Managers, 2010, http://www.aipmm.com/html/newsletter/archives/BusinessAnthroAndProductManagers.pdf
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 10 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
11. Birds Flock, Fish School, and People Tribe
~ Tribes
~ Naturally forming group
~ Basic sociological unit
~ Between 20 and 150 people
~ Basic building block of any human endeavor
~A small organization is a single tribe
~A large organization is a tribe of tribes
~ Tribal Leadership Book
~ Ten-year, 24,000 person, organizational research study
~ Dave Logan, John King, and Halee Fischer-Wright
~ How leaders leverage natural groups to build thriving
organizations
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 11 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
12. Tribes and Culture
~ Tribes
~ Dominant cultural stage (one-to-five)
~ Higher cultural stages outperform lower cultural stages
~ Naturally move one stage at a time
~ Culture
~ Emerges from language, behavior, and relationship structures
(fingerprint)
~ From language, a theme is observable
~ From behavior (and relationship structures), a mood results
~ Leverage points nudge a tribe forward
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 12 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
13. Tribal Leaders and Tribal Leadership
~ Tribal Leaders
~ Leaders upgrade tribes; tribes embrace leaders; and tribes
and leaders create each other
~ Leaders nudge language and foster relationships
~ Changing the language and fostering relationships changes
the tribe itself
~ Tribal Leadership
~ Process that focuses on culture (language and relationship
structures) to nudge a tribe forward
~Changing language
~Fostering different types of relationship
~ Synchronizing culture & strategy to produce superior results
~ Leaders consistently stabilizing and developing other people
as leaders
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 13 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
14. Tribes and Tribal Leaders
~ Tribes and Culture
~ Tribes, naturally forming groups, move one cultural stage at a
time on a scale of one-to-five
~ Culture emerges from language (theme), behavior (mood),
and relationship structures
~ Tribal Leaders and Tribal Leadership
~ Tribal leaders upgrade tribes through cultural stages using
leverage points
~ Tribal leadership involves nudging language and fostering
relationships
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 14 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
15. Stage 1 and Stage 2
~ Stage 1: "Life sucks" (2%) - Alienated – Undermining
~ People are alienated from each other
~ Relationships are undermining
~ Behavior expresses despairing hostility
~ Tribal leaders help people recognize and appreciate any positive aspects of
life
~ Stage 2: "My life sucks" (25%) - Separate – Ineffective
~ People are separate from each other
~ Relationships are ineffective
~ Behavior expresses being apathetic victims
~ Leverage Points
~ Help people actualize themselves through efforts & results that can be
accomplished individually
~ Foster confidence and independence
~ Encourage individuals to form dyads
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 15 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
16. Stage 3
~ Stage 3: "I’m great (and you’re not)" (49%) -
Personal Domination - Useful (Dyadic)
~ People experience personal domination of one member over others
~ Relationships are established for their usefulness
~ Behavior expresses being lone warriors
~ People form dyadic relationships
~ Leverage Points
~ Help people actualize themselves through efforts & results that require
a team
~ Foster confidence and interdependence
~ Encourage individuals to form triads
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 16 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
17. Stage 4 and Stage 5
~ Stage 4: "We’re great (and they’re not)" (22%) -
Stable Partnership - Important (Triadic)
~ People experience stable partnerships
~ Relationships are important
~ Behavior expresses tribal pride
~ People form triadic relationships organized around resonant core values and
a noble cause
~ Organizations compete against other organizations
~ Tribal leaders help the tribe actualize itself through history-making efforts
~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic)
~ People experience a team of stable partnerships
~ Relationships are vital
~ Behavior expresses innocent wonderment
~ People form networked triadic relationships organized around history-making
efforts
~ Organizations compete with other organizations
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 17 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
18. Conclusion
~ Tribes and Tribal Leaders
~ Tribes and Culture
~ Tribal Leaders and Tribal Leadership
~ Tribal Stages
~ Stage 1: "Life sucks" (2%) - Alienated - Undermining
~ Stage 2: "My life sucks" (25%) - Separate - Ineffective
~ Stage 3: "I’m great (and you’re not)" (49%) - Personal
Domination - Useful (Dyadic)
~ Stage 4: "We’re great (and they’re not)" (22%) - Stable
Partnership - Important (Triadic)
~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic)
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 18 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
19. Thank You
Si Alhir
salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com
http://www.redpointtech.com 19 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.