Ryerson's Career Checkpoint: Embedding Student Development into On-Campus Jobs - Paulina Nozka & Kaitlyn Taylor-Asquini
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Ryerson's Career Checkpoint: Embedding Student Development into On-Campus Jobs by Paulina Nozka & Kaitlyn Taylor-Asquini As part of its commitment to preparing students for life after graduation, Ryerson University is embedding learning outcomes and implementing a professional development program into its 1,000+ on-campus student jobs. Informed by leading theories in student and career development, Career Checkpoint is composed of five key components, including supervisor toolkits and a student employee development program. The pilot year includes test and control groups involving multiple University departments, to demonstrate the benefit of embedding co-curricular learning in the workplace.
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Ryerson's Career Checkpoint: Embedding Student Development into On-Campus Jobs - Paulina Nozka & Kaitlyn Taylor-Asquini
- 2. Students are most successful in “seamless environments” where they can make connections between classroom and out of classroom experiences. - G.D. Kuh Internships are among the (PSE) experiences that highly correlate to the most powerful learning outcomes. – National Survey of Student Engagement (NSSE), 2008 Why Career Checkpoint?
- 3. ● Backdrop: Path to Career Checkpoint ● Learning Outcomes: Research & Application ● Program Overview ○ Student Employee Development Program ○ Supervisor’s Toolkit ○ Supervisor’s Recruitment Guide ● What’s Next? Today, we’ll be covering:
- 4. Excel Southampton Create a Brighter Future Centred on 1:1 interaction Development Theory Strong on-campus culture Train the Trainer Highly Structured Employer Focused Employer Focused Intern PD program Profiles success Recruitment Support Strong on-campus culture Development Theory Supervisor Culture Development Theory Employer responsive Flexible programming Intern PD program Student focused Train the Trainer Strong on-campus culture Recruitment Guide Learning From Best Practice
- 5. Experimental Stage Pan-Student Affairs Committee Roll out across pilot groups (110 students) Pilot feedback loop & campus road show Rolled out across campus (700+ students) 2013/14 2014/15 Summer 2015 to Summer 2016 September 2015 to March 2016 2016/17 On-Campus Recruitment The Plan
- 6. ● Link to University strategy. ○ Academic Plan & Ryerson Student Affair’s 5 Pillars ● Align with Student Development Theory. ○ e.g. Chickering & Reiser’s 7 Vectors for Student Development ● Draw on sector expertise. ○ CAS Learning & Development Outcomes ● Reflect employers’ needs. ○ Conference Board of Canada’s Employability Skills 2000+ Creating Program Parameters
- 7. Job Descriptions for all #Ryerson SA jobs 5 Job Families Group by job responsibilities Communications Community Events Customer Service & Administration Multimedia & Design Peer Support Primary Overlapping Step 1: Inventory of Job Families The road to learning outcome domains
- 8. Data & Analysis Digital Literacy & Technical Aptitude Project Management PROFESSIONAL Communications Teamwork & Collaboration Leadership CORE Community Engagement Equity, Diversity & Inclusion Innovation & Enterprise Personal Development & Wellbeing COMMUNITYStudent Step 2: 10 Learning Outcome Domains Embedding theory, best practice and responding to employer need
- 9. 1. RyersonSA Pillars 4. Conference Board of Canada: Employability Skills 2000+ 3. CAS Learning & Development Outcomes 2. Chickering & Reiser Learning; Professional Development Fundamental Skills; Teamwork Skills Practical Competence Developing Competence: Intellectual & Interpersonal By the end of this position, the student will be able to: Prioritize and manage multiple tasks to achieve goals on time and budget Project Management Sample Learning Outcome: Learning Outcome Domain: Literature Link: Literature Reference: Step 3: Apply to On-Campus Jobs Reviewing literature and stakeholder standpoints
- 10. Events Assistant ON CAMPUS POSITION Communication LEARNING OUTCOME DOMAIN Communication Event Assistants are able to actively listen, respond to requests, and meets needs while engaging with employers in conversations through email, phone and in person interactions, ensuring a great customer experience. RECRUITMENT ADVERTISING Community Events JOB FAMILY In Practice: Learning Outcomes & Recruitment Considering the typical on-campus position
- 11. Career Builders On-Campus Job Opportunities Career Families Student Job Families Career Compass Student Planning & Job Search Guide Career Connections Student Employee Development Program Career Conversations Student-Staff Development Plans Career Checkpoint
- 12. Building an Online Community
- 13. Career Compass Your Career & Job Search Guide
- 14. Student Employee Development Plan Lessons learned What We Piloted: • Multi-day mandatory inductions • Workshop format, voluntary PD sessions The Result • Mandatory vs Voluntary • Balancing interest, recognizing on-campus life demands The Redraft – Spring 2016: • Cross-campus, one day mandatory induction for all students We’d love to meet other student staff working in other departments Training helped me identify my short and long-term career goals and how my internship will help me achieve them. Too often students arrive lacking workplace etiquette and other essential skills
- 15. Employer Resources Supervisor’s Toolkit Toolkit Components: • Core: Three Checkpoint meeting templates • Supplementary: Regular one-on-one / team meetings templates • LEARN Reflections & Performance Planning
- 16. What’s in the Toolkit?
- 17. This was my first experience supervising a student on a major pilot project, & I can honestly say I was also learning the ropes. In my working relationship with Nujhat, I am both guiding her while working with her. I was ‘forced’ to put pen to paper and articulate my responsibilities, successes and challenges. Case Study: New Supervisor Experience with the Toolkit Using the Toolkit to outline our expectations and goals, we worked collaboratively to achieve success and problem solve.
- 18. Advertising • Database of position adverts by job family Hiring • Information sessions on group interview options • Online library of scenarios and assessment grids • Offer letter templates Purpose • To embed career education language across campus via consistent messaging & shared tools Recruitment Guide Sharing Best Practice with Campus Partners
- 19. Campus-wide roll-out Consolidated Induction Level II Toolkit Supervisors Learning Outcome Guide Info Session Train-the-Trainer Adapted for length of employment 1 2 3 Pilot: 2 departments, 135 students Full Program: All departments, 140 summer students & 700+ fall/winter students Career Checkpoint Induction Program Students Looking Ahead Career Checkpoint Journey From Launch to Next Steps
- 20. Paulina Nozka Career Consultant, Ryerson Career Centre @pnozka1 Kait Taylor-Asquini Leadership Development Facilitator, Ryerson Student Life @kaitasquini Questions?